Tim Hortons
209 E 12th St, Erie
(814) 874-3000
Recent Reviews
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RJ was so friendly and a helpful server
Atmosphere: 5
Food: 5
Service: 5
Im not one to write reviews but I'm sick of my experience with ordering from here via doordash. Usually my orders are perfect but The last few times they have only given me like 3 or 4 of the things i ordered and everything order with sausage, doesn't have it. I got 2 HARD, cold hashbrowns today that were clearly old, my bf ordered an mocha iced cap with cream and sugar, they gave us straight dark coffee. They seem to not care at all when it comes to doordash orders. I will not be going here anymore, I'd rather order across town than have half my order missing every time.
Food: 2
Mean employees, waited forever to order. Had to use the bathroom and was scolded by the staff. Then the bathroom was filthy.
Atmosphere: 1
Food: 1
Service: 1
Serving rock hard bagels at 9am is wild
Food: 1
Do better ! Hire people that want to do that job and not give people attitudes bc the employee herself is brainless! Whom ever the blonde is in there working this lovely morning shift is the problem everyone else is kind but she just struggles I guess!
I don't know why I'm writing reviews noone cares about there job anymore and noone seems to care if there workers are rude, managers are rude also. Noone rly tries to make a difference or change anything it seems like anymore. 2 weeks in a row i got food from here it was cold and kinda soggy. Sandwhich and hash browns.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chocolate Glazed Timbits, Bacon Bagel Breakfast Sandwich, Timbits Multi-Pack, Mocha Latte
I go in every evening for coffee the staff is very nice I especially like one member his smile and hello always makes my day better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Panini, Bagels
Brunette girl not only messed up our order. We ordered two English muffins and got two biscuits. Not only that but she messed up another mans order. That man was simply standing there and waiting for his order to be remade and she yelled at him for standing there and “taking up space”. Then once his order was remade, he exclaimed it still wasn’t right and the girl again, yelled at him saying it was his food. All of the other employees were so sweet and helpful. I know the service industry is a tough place to work in but being rude to your customers isn’t the way to go about things. Own up to your mistakes and apologize next time
Atmosphere: 3
Food: 1
Service: 1
Half the time you have to sit in line for over 10 minutes to then get either the wrong food or food too cold or even very poor quality not to mention the attitude from the employees. Sad because i have been going to this coffee shop for yrs. And now it sucks. I talk to the regional manager who was on the window helping and all she has is excuses. Obviously she can't handle tue crew and they don't respect her, because they are as slow when she is there as they are any other day. AGAIN TIM HORTONS W 12TH ST. YOU NEED TO CLOSE.
Atmosphere: 2
Food: 1
Service: 1
I love there jelly filled doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the crew
Atmosphere: 5
Food: 5
Service: 5
I go to tim Hortons 7 days a week and sometimes twice in a day . Lately my coffee has been horrible it's either to sweet and tastes very burnt to the point I have to dump it out. So disappointing
every time I come to this location, whether it's during the day first thing in the morning or at night, these folks are always pleasant, nice, courteous, they have manners, they are such a joy. I love this location and I frequent hear often. I want to say personally. thank you to the folks that work here. you make me feel at home and you're always so respectable and nice. thank you so much. keep up the good work.
Atmosphere: 5
Food: 5
Service: 5
I usually only get coffee from Tim Hortons when I have a gift card because the prices are kinda high ? I used the last of the gift card getting an Iced Mocha Latte ☕
Atmosphere: 4
Food: 5
Service: 4
This store sucks! They never give me what I order.
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