Starbucks
517 Grandview Crossing, Gibsonia
(724) 449-4311
Recent Reviews
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Love it here😍
Atmosphere: 5
Food: 5
Service: 5
Always a reliable cup of coffee.
Atmosphere: 5
Food: 5
Service: 5
Went for my every day same coffee but it tasted like just black coffee but I didn’t paid for black coffee very disappointed 😢
Atmosphere: 4
Food: 1
Service: 4
I come here frequently to pick up and/or post up to work for a bit. I assume that the management transitioned a few years ago as there is a consistent woman who is always going out of her way to engage with customers. She is doing an amazing job of making this location feel like a local coffee shop. I wish that I could include her name, but if you visit you will know exactly who I am referencing. Kudos to her and the team here.
Atmosphere: 5
Service: 5
Cameron was so sweet. I had the worst weekend and really needed kindness. She went above and beyond for my puppy dogs. That was one of the most positive experiences that I have had at Starbucks and I go all the time. The world needs more people like her!
Atmosphere: 5
Food: 5
Service: 5
Coffee was great
Atmosphere: 5
Food: 3
Service: 5
Wonderful drinks with friends
Atmosphere: 5
Food: 5
Service: 5
I don't usually leave bad reviews, but I felt compelled to share my recent experience.
I went there after a visit to the vet to redeem my points for some merchandise since some of points are expiring soon. Unfortunately, my experience was far from pleasant. When I approached the counter to inquire about redeeming my points, the lady at the counter was extremely rude and treated me like I was stupid for not knowing the process and was told I can’t get the merchandise.
She was dismissive and made me feel very uncomfortable. Instead of helping me with the merchandise, she ended up giving me a free coffee, which wasn't what I wanted. I'm disappointed with the service I received and hope this feedback helps improve customer service at this location.
Atmosphere: 3
Food: 3
Service: 1
This Starbucks used to be so consistent, but now they never get my order right. The past two times I’ve been there, they have given me the wrong size drink and a different drink than what I ordered. Probably won’t be going back to this location.
The date is August 31, just picked up a coffee around 650. I don’t know if the ladies were having a bad day, but they were oddly rude and stern for no reason. It’s a Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
staff here are very snappy and rude i would highly recommend going to any other location (even if its out of your way) besides this one as i have never had a friendly or kind staff interaction. I had a sick, puking child in my backseat begging for water. i left my wallet at home as i was just running somewhere fast and i knew i could get it for free at starbucks but was denied water which is was the first time ive ever been denied at any starbucks i have ever been to and i travel and go to different ones often. by far the WORST location in the pittsburgh area.
Atmosphere: 1
Food: 2
Service: 1
Excellent as always.
Atmosphere: 5
Food: 5
Service: 5
Update of deleted review. I've since gone back and thanks to Mary Lou my faith had been restored. Not only was she enjoyable and happy (prior review discussed how unfriendly the staff was), but she also introduced me to a new way of making my drink. Love it even more now. Keep hiring Mary Lou's!
Atmosphere: 4
Food: 3
Service: 5
Convenient and efficient drive-through.
Atmosphere: 5
Service: 5
Jen, Sarah and Mary lou ...always greet me by my name as soon as I walk in and I watch as they do the same for alot of people. Can't beat that. And I will drive out of my way to this Starbucks because of this kind of courtesy! Great job ladies, you are appreciated!
Atmosphere: 5
Food: 4
Service: 5
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