Customers` Favorites
Customers` Favorites
“Amazing food and customer service!“
Customers` Favorites
“All I gotta say is, Bethel BK NEEDS to take notes. This BK is much faster, it actually feels like they somewhat care about their service. My order was actually right even with modifications 😱Even tho this BK is an extra 15 min drive for me, its so much worth it to me.“
Customers` Favorites
“Thank you !!!!!!!!!!!!!!!!!“
Customers` Favorites
“👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌👌“
Customers` Favorites
“Went here recently and went through the drive thru. We drove away without checking the bag and only had 1 of the 2 sandwiches we ordered, but didn't know it. We drove across the street to get gas and as we're pumping gas someone walks up to us with the other sandwich we ordered. We were so thankful for him doing this, he truly didn't have to. I wish I asked him his name because it was honestly such a wonderful thing for him to do. I will be calling the location and asking for the manager to tell him what happened. Not enough people tell businesses about the good things that happen, they like to hear about those stories too! Thank you again.“
Customers` Favorites
“From the second you come in the door excellent seating, even when people are waiting Excellent service from waitresses and hostess Excellent food Excellent prices This should not be a diner, it’s a restaurant and a very good one The owner is hands on His boys help on busy days, and even they give excellent service 100% excellence in Reading and Berks County area. Outstanding experience“
Customers` Favorites
“Chillers are 2nd to none . As far as we're concerned, there is NO other place but here!!!“
Customers` Favorites
“Amazing food + service. My family and i’s favorite place to eat <3“
Customers` Favorites
“I enjoy stopping by the Third Rail for dinner or after our weekly golf league. The food is outstanding and the staff is very attentive. Third Rail has a relaxed atmosphere and is a great place to meet friends or unwind. It is worth your time and money!“
Customers` Favorites
“Those roast beef pasties last weekend were the bomb and the pizza was awesome too!“
Customers` Favorites
“I've been coming here for a long time and it's pretty good for what it is (a McDonald's). Recently it hasn't been as good, but I don't blame the management, I blame the lack of investment from a portion of the teenagers they have to hire. Some of them are great (I mean that), but some of them know that this is just the next job before the next job, and no amount of management motivation is going to change that.
Today I had multiple issues. The first one was the cleanliness of the tables, so I told the (very) young woman by the counter and she looked very annoyed then just went back to standing there without saying a word to anyone. I cleaned my own table with a wet napkin, which I had planned to do anyway. The second issue I had was that my food was made wrong, so I told the manager. She immediately apologized and made it right. Then from my table I'm pretty sure I heard her calmly questioning the young man who made my sandwich, who BTW was very nice when he brought it out to me earlier. He wasn't rude, she wasn't rude, I wasn't rude, it was just something that happened that she fixed for me and then apparently addressed.
An argument could be made that better management/ownership would improve the situation, but I disagree. Just like at my job, I know that there are certain people that are unmanageable and can never be motivated. I don't think that was the issue with the person that made my food, I think it was just a mistake that was made and then addressed. That's why after years of eating here pretty regularly, I'm still giving it 4 stars, because I still see management fighting their daily battle. From day to day you never know who you're going to get, and it's been good way more than not.
8/19/26
1:30 PM“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“The food was amazing as always but our waitress was terrible. we had to wait 15 minutes just for our beverages, had to wave down another waitress to let her know. at the end of our dining, the girl we had to wave down, got a better tip than our original waitress.“