I don't understand why this place is not busy every time.. I mean every time I pull up here ..they ask what can I make fresh for you ..and bye golly it's fresh..I have tried to come at different times of the day or late at night before they close still hot an fresh thanks to the general manager I think his name is brain with glasses Arby's have the meat lol .
Atmosphere: 3
Food: 4
Service: 4
Shannon Mckinney (Casper1031)
Great service and friendly people and the manager is a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro
Chris Rickards
I recently visited this Arby’s and had the pleasure of being served by Brian, the manager, who is hands-down the most charismatic person I’ve ever met in a food establishment. From the moment I walked in, Brian greeted me with a huge smile and an energy that instantly brightened my day—The food was great as always, but Brian’s infectious enthusiasm and genuine care for his team and patrons made the experience unforgettable. If every Arby’s had a Brian, I’d be eating there daily—five stars just for him!
Atmosphere: 5
Food: 5
Service: 5
Noreen Kraft
The Arby's team is VERY friendly. The dining room doesn't seem to do much business but the drive through is non stop. They were laser focused on getting that food. So much so we were overlooked for a few minutes! And after a few apologies we got our yummy food! It was fresh AND hot. The lobby and bathroom were also very clean. The lobby sound system was very loud but I'm not surprised as their was literally no lobby traffic.
Dietary restrictions: They do have some salad entree's
The general manager was hilarious. Said I looked hungry, would I like the meat mountain. Must try. He was excited to make it and was a lot of fun at the pickup window. Must try.
Atmosphere: 5
Food: 5
Service: 5
Louis
The Arby's at South Hanover Pa is outstanding. All the employees are top notch. Brian the manager is fantastic. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Eric K.
Awesome visit Brian and team. Placed a to go order inside.Was observing.at counter Great teamwork (3 including a newbie) they were getting orders out asap.Mind it was about 2pm and they were busy. Watched prep guy prepare selections with care and urgency. Major improvement from a year ago.My Sandwiches were great..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Janay Cyphert
Our kids love Arby’s and we usually stop by once or twice a month as a treat. The foods always hot and fast to order! Their staff and manager Brian and Timothy are doing a great job at revamping this location. The staff has come more to life making the experience even more inviting. We appreciate their customer service and positive attitude. When there are a lot of choices out there we tend to make final decisions based on the atmosphere. Hence why we come to this Arby’s as our main go to.
Atmosphere: 5
Food: 5
Service: 5
Cole Armentrout
morning mangers brian & tim very helpful!! really helped me when missing food
Atmosphere: 5
Food: 5
Service: 5
Terry Plitt
The food and drink very good new management. Very supportive of his customers
The service here used to be terrible, but Tim and his new team are really fixing things up, and you won't have to wait there for 30 minutes anymore!!
Atmosphere: 5
Food: 5
Service: 5
gloria Carr
Brian and Abby were so professional. I love coming here food is always hot and good.Borh of them are always smiling. Great service!
Atmosphere: 5
Food: 5
Service: 5
Howard Wrightson
I don’t do a lot of reviews like this, but I have to say for a small food chain restaurant. This was the most amazing service I’ve ever received, including the general manager, running across the parking lot to ensure I got my Apple turnovers through the drive-through. I am truly amazed at the friendliness happiness, and then the extra strive for excellence by the general manager. I highly recommend this location. It is second to none.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Elizabeth Lauramore
The customer service was great! The man who took my order at the drive through was very kind and patient! He went out of his way to make a casual trip through the drive thru a memorable one. Kindness goes a long way :) the food was also great, as usual!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Robert DeMaio
Tim is the man and Brian is a great GM ... Taking care of guests on a snowy evening. Great hot food and friendly service!
I don't understand why this place is not busy every time.. I mean every time I pull up here ..they ask what can I make fresh for you ..and bye golly it's fresh..I have tried to come at different times of the day or late at night before they close still hot an fresh thanks to the general manager I think his name is brain with glasses Arby's have the meat lol .
Atmosphere: 3
Food: 4
Service: 4
Great service and friendly people and the manager is a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro
I recently visited this Arby’s and had the pleasure of being served by Brian, the manager, who is hands-down the most charismatic person I’ve ever met in a food establishment. From the moment I walked in, Brian greeted me with a huge smile and an energy that instantly brightened my day—The food was great as always, but Brian’s infectious enthusiasm and genuine care for his team and patrons made the experience unforgettable. If every Arby’s had a Brian, I’d be eating there daily—five stars just for him!
Atmosphere: 5
Food: 5
Service: 5
The Arby's team is VERY friendly. The dining room doesn't seem to do much business but the drive through is non stop. They were laser focused on getting that food. So much so we were overlooked for a few minutes! And after a few apologies we got our yummy food! It was fresh AND hot. The lobby and bathroom were also very clean. The lobby sound system was very loud but I'm not surprised as their was literally no lobby traffic.
Dietary restrictions: They do have some salad entree's
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Roast Beef Gyro, Greek Gyro, French Dip, Cherry Turnover, Roast Beef, Reuben, Regular Roast Beef 2 for 6 00
The general manager was hilarious. Said I looked hungry, would I like the meat mountain. Must try. He was excited to make it and was a lot of fun at the pickup window. Must try.
Atmosphere: 5
Food: 5
Service: 5
The Arby's at South Hanover Pa is outstanding. All the employees are top notch. Brian the manager is fantastic. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Awesome visit Brian and team. Placed a to go order inside.Was observing.at counter Great teamwork (3 including a newbie) they were getting orders out asap.Mind it was about 2pm and they were busy. Watched prep guy prepare selections with care and urgency. Major improvement from a year ago.My Sandwiches were great..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Our kids love Arby’s and we usually stop by once or twice a month as a treat. The foods always hot and fast to order! Their staff and manager Brian and Timothy are doing a great job at revamping this location. The staff has come more to life making the experience even more inviting. We appreciate their customer service and positive attitude. When there are a lot of choices out there we tend to make final decisions based on the atmosphere. Hence why we come to this Arby’s as our main go to.
Atmosphere: 5
Food: 5
Service: 5
morning mangers brian & tim very helpful!! really helped me when missing food
Atmosphere: 5
Food: 5
Service: 5
The food and drink very good new management. Very supportive of his customers
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service here used to be terrible, but Tim and his new team are really fixing things up, and you won't have to wait there for 30 minutes anymore!!
Atmosphere: 5
Food: 5
Service: 5
Brian and Abby were so professional. I love coming here food is always hot and good.Borh of them are always smiling. Great service!
Atmosphere: 5
Food: 5
Service: 5
I don’t do a lot of reviews like this, but I have to say for a small food chain restaurant. This was the most amazing service I’ve ever received, including the general manager, running across the parking lot to ensure I got my Apple turnovers through the drive-through. I am truly amazed at the friendliness happiness, and then the extra strive for excellence by the general manager. I highly recommend this location. It is second to none.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
The customer service was great! The man who took my order at the drive through was very kind and patient! He went out of his way to make a casual trip through the drive thru a memorable one. Kindness goes a long way :) the food was also great, as usual!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Tim is the man and Brian is a great GM ... Taking care of guests on a snowy evening. Great hot food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
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