Terrible service, got turned away at 10pm because they were “waiting on their server to get there” and they were “short staffed” a large company should not have issues like this and ABSOLUTELY should not turn away business this is pathetic, will not be wasting my time here again, Eisenhower Diner right down the street has better food and better service, don’t give these clowns your money…
Atmosphere: 1
Food: 3
Service: 1
russ silverman
Well worth it
Atmosphere: 5
Food: 5
Service: 5
Becky Pan
Our waitress and food was fine but waiting for our food is unacceptable. My two year old was starving to the point where she fell asleep
Atmosphere: 3
Food: 5
Service: 1
Tami Cox
No one in the restaurant except a guy sleeping in one of the booths- ordered breakfast for dinner- took 45 minutes to get our food- eggs burnt, microwaved sausage cold, pancakes burnt…. 32 dollar bill- unbelievable- never going back.
Atmosphere: 1
Food: 1
Service: 1
David
Ordered From dennys website for delivery everything was wrong no drink no sausage on my sandwich no cheese for it to be a (grand slam) is crazy. Drove up there and basically got told “I’ll get a refund in 2 days” I did ask for a remake but no Mr zesty wanted to be a big bad Wolfe well I still got what I wanted and that was proof of a return and the cops got called but the cops sides with us and whoever Nicole is why couldn’t you come out and help us?
Atmosphere: 1
Food: 1
Service: 1
Roxanne Kendall
On 12/27/25 I went to the Denny's in Hanover pennsylvania. They were very very busy. There was one waitress Carolyn and one cook who I found out was the store manager Nicole. They were a very well-oiled machine. My food was delicious nothing was burnt and they moved very quickly to wait on every single person in this restaurant they get five stars and above in my opinion. Carolyn always had a smile on her face every time she came to my table and the service was just wonderful.
Atmosphere: 5
jason raymond
Food is good. Place is running on very low staff. Waits can be long when only a couple tables are seated. Feels it is on life support.
Atmosphere: 3
Food: 4
Service: 3
Ashley Kurek
Used to have
Heidi Chronister
If I could give 0 stars I would. My family and I have gone there on Christmas Eve for years. This year was beyond disappointing. When we arrived we were told a 30 minute wait which was no big deal. After about 20 minutes a waitress (I assume but hope not since her unkept hair wasn’t pulled back) very rudely told us we had to sit in the waiting area which was about 35 degrees. After sitting in the cold for an additional 15 minutes another person came out to tell us we were being rude and they weren’t going to serve us. We had 2 waitresses in our party so we are always polite and understanding when we dine out. I have never been treated this disrespectfully as a customer and under no circumstances would I return to the Hanover location.
Jaiden Chronister
me and my family came to have dinner and the nasty women with the dreads down which is against heath code violation asked us to sit outside in the cold and then refused to seat us because we were “rude” mind you me and my aunt are both waitresses and are very understanding we never raised our voice or spoke to her in any way besides asking why we had to sit outside and then she had her expo ask us to leave very very unprofessional and will never be returning hope she loses her job
A week or two ago I had the wings and Mac and cheese from this amazing restaurant! The wings are so good I would eat them all day long :) The food was very well made tasted delicious! I have no complaints!!!! Keep up the good work !
Atmosphere: 5
Food: 5
Service: 5
Evan Alessi
I had a very good experience in the Restaurant
Atmosphere: 4
Food: 4
Service: 4
Charles B
Closed saturday morning. Wasted my time and gas going even though they said they are open 24hrs. Maybe pay employees more would lead to less staffing issues?
Atmosphere: 1
Food: 1
Service: 1
Steven McKenna
They couldn't make change for the guy i. Front of me soni reset their cash box because I had enough change. Not only did I give them the change for the hundred but I gave them extra 5s ect then they refused to seat me because they were so backed up. Literally disgusted by this behavior
Terrible service, got turned away at 10pm because they were “waiting on their server to get there” and they were “short staffed” a large company should not have issues like this and ABSOLUTELY should not turn away business this is pathetic, will not be wasting my time here again, Eisenhower Diner right down the street has better food and better service, don’t give these clowns your money…
Atmosphere: 1
Food: 3
Service: 1
Well worth it
Atmosphere: 5
Food: 5
Service: 5
Our waitress and food was fine but waiting for our food is unacceptable. My two year old was starving to the point where she fell asleep
Atmosphere: 3
Food: 5
Service: 1
No one in the restaurant except a guy sleeping in one of the booths- ordered breakfast for dinner- took 45 minutes to get our food- eggs burnt, microwaved sausage cold, pancakes burnt…. 32 dollar bill- unbelievable- never going back.
Atmosphere: 1
Food: 1
Service: 1
Ordered From dennys website for delivery everything was wrong no drink no sausage on my sandwich no cheese for it to be a (grand slam) is crazy. Drove up there and basically got told “I’ll get a refund in 2 days” I did ask for a remake but no Mr zesty wanted to be a big bad Wolfe well I still got what I wanted and that was proof of a return and the cops got called but the cops sides with us and whoever Nicole is why couldn’t you come out and help us?
Atmosphere: 1
Food: 1
Service: 1
On 12/27/25 I went to the Denny's in Hanover pennsylvania. They were very very busy. There was one waitress Carolyn and one cook who I found out was the store manager Nicole. They were a very well-oiled machine. My food was delicious nothing was burnt and they moved very quickly to wait on every single person in this restaurant they get five stars and above in my opinion. Carolyn always had a smile on her face every time she came to my table and the service was just wonderful.
Atmosphere: 5
Food is good. Place is running on very low staff. Waits can be long when only a couple tables are seated. Feels it is on life support.
Atmosphere: 3
Food: 4
Service: 3
Used to have
If I could give 0 stars I would. My family and I have gone there on Christmas Eve for years. This year was beyond disappointing. When we arrived we were told a 30 minute wait which was no big deal. After about 20 minutes a waitress (I assume but hope not since her unkept hair wasn’t pulled back) very rudely told us we had to sit in the waiting area which was about 35 degrees. After sitting in the cold for an additional 15 minutes another person came out to tell us we were being rude and they weren’t going to serve us. We had 2 waitresses in our party so we are always polite and understanding when we dine out. I have never been treated this disrespectfully as a customer and under no circumstances would I return to the Hanover location.
me and my family came to have dinner and the nasty women with the dreads down which is against heath code violation asked us to sit outside in the cold and then refused to seat us because we were “rude” mind you me and my aunt are both waitresses and are very understanding we never raised our voice or spoke to her in any way besides asking why we had to sit outside and then she had her expo ask us to leave very very unprofessional and will never be returning hope she loses her job
Restaurantji Recommends
A week or two ago I had the wings and Mac and cheese from this amazing restaurant! The wings are so good I would eat them all day long :)
The food was very well made tasted delicious!
I have no complaints!!!! Keep up the good work !
Atmosphere: 5
Food: 5
Service: 5
I had a very good experience in the Restaurant
Atmosphere: 4
Food: 4
Service: 4
Closed saturday morning. Wasted my time and gas going even though they said they are open 24hrs. Maybe pay employees more would lead to less staffing issues?
Atmosphere: 1
Food: 1
Service: 1
They couldn't make change for the guy i. Front of me soni reset their cash box because I had enough change. Not only did I give them the change for the hundred but I gave them extra 5s ect then they refused to seat me because they were so backed up. Literally disgusted by this behavior
Service: 1
Terrible food and experience.
Atmosphere: 1
Food: 1
Service: 1
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