Dunkin'
1039 Carlisle St, Hanover
(717) 646-0700
Recent Reviews
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They forgot the whip cream
Food: 1
The coffee and food were great. Customer service was a little lackluster. We did drive thru. Highly recommend iced americano with cold foam!
Atmosphere: 4
Food: 5
Service: 4
Yummy!
Atmosphere: 5
Food: 5
Service: 5
The employees this morning were great! But omg almost broke my car in the drive thru. The pot holes there are insane!! Really needs fixed…
Atmosphere: 1
Food: 4
Service: 5
When in drive thru, service was very terrible & rude. when we went back inside, employee saw us & walked away. very disappointed
Atmosphere: 1
Food: 5
Service: 1
Make my drink wrong everytime. They never put espresso in the lattes and they taste like straight milk. Came back for it to be remade and was made in less than 5 seconds. So obviously the espresso isn’t fresh at all. Rude employees.
I’ve been a Dunkin employee for 2 years before this is not how you treat customers or make there drinks.
Atmosphere: 1
Food: 1
Service: 1
Live the late
Atmosphere: 5
Food: 5
Service: 5
I wanted a simple hot cappuccino, but ended up with an iced coffee. When I tried to let them know that it was the wrong order, the servers were too busy talking to each other about topics that were not work aproppriate and completely ignored me. I apologize, but until your servers take their job seriously, I will not be coming back
Atmosphere: 2
Service: 1
Went to get a drink with my friend. My drink was made right while completely butchering my friend's order. The employees seemed more busy with their gossip instead of focusing on our orders, repeated my request multiple times and practically rushed us out the door, after we received our orders. Pretty disappointed honestly
Atmosphere: 1
Food: 1
Service: 1
All the staff here seemed to care about here was gossiping. They made my drink wrong and couldn't care less. They were very dismissive and rushed me so they could get back to gossiping.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The management seems to not be great. They don't treat their lgbtq employees like they should. Some of the workers give nasty mean girl energy and it's such a turn off. The drinks and whatnot are usually good and the location is great.
They need to train people better or have adults with the teens who know how to handle certain situations with apps and money. Some people don't even understand the menu
Came in mid afternoon. Expected little due to super icy parking lot, pleasantly surprised. They didn’t have a ton of donut options, but they went into detail in suggesting each item. Wasn’t sure what I wanted, they didn’t hesitate at all to help out. Loved my order and had a wonderful experience. Upsized my drink too, which was delicious. Morgan was fantastic.
Worst Dunkin’ Donuts experience I’ve ever had employees were incompetent
Atmosphere: 1
Food: 1
Service: 1
Disgusting place! Will never go again!!
Atmosphere: 1
Food: 1
Service: 1
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