Dunkin'

1039 Carlisle St, Hanover
(717) 646-0700

Recent Reviews

Sort by
Charles Webb

Stopped for an afternoon coffee on 12/17/2025... Received a warm cup of brown water. Very weak. Could hardly call it coffee. No response from Dunkin Corporate. Won't bother stopping at this Dunkin ever again. Over all this chain has issues with consistent quality especially as evidenced at this location

Atmosphere: 1

Service: 2

Laura Merkel

Slowest Dunkin’ I have ever been to absolutely ridiculous

Yellow Jacket Beehive Radio

Stale munchkins and they didn't make the Americana like I'm used to, no way was there an extra shot or extra ice

Colby Senecal

Extremely disappointed in this location. I come multiple times a week, it’s crazy almost every single time now something is messed up with my order!! It’s too expensive to be messing up the order every dang time. Used to really enjoy it but someone is definitely slacking off at their job.

Atmosphere: 1

Food: 1

Service: 1

shell

They forgot the whip cream

Food: 1

Kristin Keating

The coffee and food were great. Customer service was a little lackluster. We did drive thru. Highly recommend iced americano with cold foam!

Atmosphere: 4

Food: 5

Service: 4

A D

Yummy!

Atmosphere: 5

Food: 5

Service: 5

Annie Grace

The employees this morning were great! But omg almost broke my car in the drive thru. The pot holes there are insane!! Really needs fixed…

Atmosphere: 1

Food: 4

Service: 5

hannah eckard

When in drive thru, service was very terrible & rude. when we went back inside, employee saw us & walked away. very disappointed

Atmosphere: 1

Food: 5

Service: 1

Anya

Make my drink wrong everytime. They never put espresso in the lattes and they taste like straight milk. Came back for it to be remade and was made in less than 5 seconds. So obviously the espresso isn’t fresh at all. Rude employees.
I’ve been a Dunkin employee for 2 years before this is not how you treat customers or make there drinks.

Atmosphere: 1

Food: 1

Service: 1

GT WATTS

Live the late

Atmosphere: 5

Food: 5

Service: 5

Loona Moon

I wanted a simple hot cappuccino, but ended up with an iced coffee. When I tried to let them know that it was the wrong order, the servers were too busy talking to each other about topics that were not work aproppriate and completely ignored me. I apologize, but until your servers take their job seriously, I will not be coming back

Atmosphere: 2

Service: 1

R. Ann L

Went to get a drink with my friend. My drink was made right while completely butchering my friend's order. The employees seemed more busy with their gossip instead of focusing on our orders, repeated my request multiple times and practically rushed us out the door, after we received our orders. Pretty disappointed honestly

Atmosphere: 1

Food: 1

Service: 1

Miracle Moody

All the staff here seemed to care about here was gossiping. They made my drink wrong and couldn't care less. They were very dismissive and rushed me so they could get back to gossiping.

Atmosphere: 1

Food: 2

Service: 1

Grey Wilt

The management seems to not be great. They don't treat their lgbtq employees like they should. Some of the workers give nasty mean girl energy and it's such a turn off. The drinks and whatnot are usually good and the location is great.

Loading...