Apparently, when you order on the app, and then get to the window, if they are out of what you ordered, they can’t issue any refunds. Second time this has happened, and I will not be back.
Denise Weller
I drive a big bucket teuck and can not fit thru drive thru and they still would serve me. Not very friendly. Because I should up when there lobby was closed.
Atmosphere: 1
Food: 1
Service: 1
Boba Ngoc Pham
Placed mobile order but they locked both doors. I could see my order on the counter, knocked mutiple times but they just ignored customers waiting outside? Would never come back.
Humble yourself
Attention owner of the KFC on Carlisle St in Hanover PA…if you care at all about your restaurant location you would fire those idiots inside that “run” your establishment or else you will be out of business within 6 months. Good luck!
Atmosphere: 1
Food: 1
Service: 1
Jonathan Randolph
This has got to be one of the worst operating KFCs in the area. The staff will tell you they can only offer certain pieces of chicken during dinner hours or that the fryers are down. The food will be cold sometimes and not fresh, after the last third time I decided not to come back to this one. Go to the one in Gettysburg, PA, that franchise is much better ran with food and service.
Atmosphere: 2
Food: 2
Service: 1
stacy boyer
Twice now tried to order food-once told out of chicken. Really? Tonight told no mashed potatoes or gravy to make bowls with. Seriously? Get it together.
Service: 1
Jay Krumrine
When in to get lunch one guy working just give drive threw i left and went somewhere else
Atmosphere: 1
Food: 1
Service: 1
Terrance Reddington
chicken was good and fresh, but could not get the type I liked Xtra crispy. I guess you can't bla.e them as it was late and if they have everything made they'd have a big waste issue end of day.
Atmosphere: 3
Food: 3
Service: 3
Douglas Kincaid
Stopped at the Hanover, PA Kentucky Fried Chicken at 4:44PM eastern. Tried to order a 3 piece meal with all breast meat. Told that they had no light meat chicken because they were having a dark meat special and only had one fryer. It seems difficult to understand why a Manager would allow the light meat to run out and have a service delay estimated at 18 minutes before they could start serving chicken box meals again, at dinner time. Manager was very curt, wanted to know if I still wanted the second dinner choice I made. Manager was not empathetic at all. Will not go back for a very long time, if at all.
Parking: Very few parking spaces.
Atmosphere: 1
Food: 3
Service: 1
Amy
Went there while a friend at Karate. My son and I grabbed a bite. Was good. I got the 3 piece meal and he got a sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Pie Combo, Chocolate Chip Cookie, Famous Bowl Combo, Chicken Sandwich, Tater Tots, Mashed Potatoes, French Fries, 5 PC Nuggets, Classic Chicken Sandwich, Gravy, Fried Chicken Bottom of 8 Piece Bucket Supposed to Be Extra Crispy, 10 PC Nuggets, Chicken Tender, 2 PC Drum & Thigh Combo
Have been there several times when they have no breast meat available until after a half hour wait. Last Tuesday they had no chicken at all and it was an hour wait for any.
Rich Dorsey
Eh,it's
Atmosphere: 3
Food: 3
Service: 3
Dave Keefer
Chicken was completely burnt and dry, fries was completely cold, nothing was edible. I understand it happens but this is the third time from this location this has happened.
Apparently, when you order on the app, and then get to the window, if they are out of what you ordered, they can’t issue any refunds. Second time this has happened, and I will not be back.
I drive a big bucket teuck and can not fit thru drive thru and they still would serve me. Not very friendly. Because I should up when there lobby was closed.
Atmosphere: 1
Food: 1
Service: 1
Placed mobile order but they locked both doors. I could see my order on the counter, knocked mutiple times but they just ignored customers waiting outside? Would never come back.
Attention owner of the KFC on Carlisle St in Hanover PA…if you care at all about your restaurant location you would fire those idiots inside that “run” your establishment or else you will be out of business within 6 months. Good luck!
Atmosphere: 1
Food: 1
Service: 1
This has got to be one of the worst operating KFCs in the area. The staff will tell you they can only offer certain pieces of chicken during dinner hours or that the fryers are down. The food will be cold sometimes and not fresh, after the last third time I decided not to come back to this one. Go to the one in Gettysburg, PA, that franchise is much better ran with food and service.
Atmosphere: 2
Food: 2
Service: 1
Twice now tried to order food-once told out of chicken. Really? Tonight told no mashed potatoes or gravy to make bowls with. Seriously? Get it together.
Service: 1
When in to get lunch one guy working just give drive threw i left and went somewhere else
Atmosphere: 1
Food: 1
Service: 1
chicken was good and fresh, but could not get the type I liked Xtra crispy. I guess you can't bla.e them as it was late and if they have everything made they'd have a big waste issue end of day.
Atmosphere: 3
Food: 3
Service: 3
Stopped at the Hanover, PA Kentucky Fried Chicken at 4:44PM eastern. Tried to order a 3 piece meal with all breast meat. Told that they had no light meat chicken because they were having a dark meat special and only had one fryer. It seems difficult to understand why a Manager would allow the light meat to run out and have a service delay estimated at 18 minutes before they could start serving chicken box meals again, at dinner time. Manager was very curt, wanted to know if I still wanted the second dinner choice I made. Manager was not empathetic at all. Will not go back for a very long time, if at all.
Parking: Very few parking spaces.
Atmosphere: 1
Food: 3
Service: 1
Went there while a friend at Karate. My son and I grabbed a bite. Was good. I got the 3 piece meal and he got a sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Pie Combo, Chocolate Chip Cookie, Famous Bowl Combo, Chicken Sandwich, Tater Tots, Mashed Potatoes, French Fries, 5 PC Nuggets, Classic Chicken Sandwich, Gravy, Fried Chicken Bottom of 8 Piece Bucket Supposed to Be Extra Crispy, 10 PC Nuggets, Chicken Tender, 2 PC Drum & Thigh Combo
Restaurantji Recommends
Can't believe KFC has no chicken
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes
Have been there several times when they have no breast meat available until after a half hour wait. Last Tuesday they had no chicken at all and it was an hour wait for any.
Eh,it's
Atmosphere: 3
Food: 3
Service: 3
Chicken was completely burnt and dry, fries was completely cold, nothing was edible. I understand it happens but this is the third time from this location this has happened.
Food: 1
Service: 1
Good food & great service with a smile.
Atmosphere: 3
Food: 4
Service: 4
Loading...