Went in ordered my food at the self order and sat down. Got a text that my food was ready. Went to the counter to find an old lady confused sticking her finger on my sandwich before walking away with it. Asked them about my food they couldn’t find it because an old lady left with it. Then she walks back saying she didn’t touch the food after taking it. I’m obviously frustrated at this point and then the lady behind the counter gets aggressive with me and tells me that they are doing the best they can and will remake my food. She continues to raise her voice and at this time I just requested a full refund and walked out without my meal. Never coming back again. This is the second time I had an issue at this place the first time they didn’t notify me my food was ready and it sat and got cold.
Atmosphere: 1
Food: 1
Service: 1
Safiya Codrington
Sometimes it is a hit or miss at this location. I could be the only person in line at 8am and it still takes 10 mins after ordering to wait for a bagel and treat. Other then wait times staff is usually friendly and helpful.
Atmosphere: 4
Food: 4
Service: 3
rilee kuhn
This is a great Panera! My food is always delicious and ready when I arrive if I place an order ahead. The service is always very friendly, I will definitely keep on returning here!
Atmosphere: 5
Food: 5
Service: 5
Dave
Good Panera. The food was great. Service was good, and the restaurant was clean. Post soccer tourney quick eats and better than fast food. It’s gotten expensive though.
Atmosphere: 4
Food: 5
Service: 5
Rosey99
Ariana the manager is very rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
ZeigMeister
These people are so slow, two cars in a row only got bagels and it's taking over 10 minutes and it's like this EVERY SINGLE MORNING, HIRE MORE OR BETTER STAFF HOLY 💩 THIS IS TERRIBLE
Kristin Fissel
The girl who took my order and made my food today forgot to put the chicken on my salad that I paid for. I was already home on my luncg break when I noticed.
Aaron Simmons
Everyone that I encountered was friendly and kind. Service and food were great.
Recommended dishes: Bakery, Fuji Apple Chicken Salad \u0026 Autumn Squash Soup You Pick 2
Karen Chrisley
Creamy chix and rice soup...yum
Atmosphere: 5
Food: 5
Service: 5
Patty Graham
Bought four cinnamon rolls on Monday and they were so hard and stale even the microwave didn't help .Fifteen dollars right in the trash never again.
Atmosphere: 5
Food: 1
Service: 5
Mark Crockett
Some of the staff is great but in my opinion this is one of the worst managed Panera bread's and I've been in a lot. Often the coffee bar is empty.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mac & Cheese
Bryan
Ordered food from the drive thru..Only 2 soups...got home two of the same soup..order 2 different. Called manager..she said she would compensate for the drive back and wrong order..got to store..said I was there to get the correct soup..they got me the soap but that it...no refund or something..what a joke..customer service is gone here.
Went in ordered my food at the self order and sat down. Got a text that my food was ready. Went to the counter to find an old lady confused sticking her finger on my sandwich before walking away with it. Asked them about my food they couldn’t find it because an old lady left with it. Then she walks back saying she didn’t touch the food after taking it. I’m obviously frustrated at this point and then the lady behind the counter gets aggressive with me and tells me that they are doing the best they can and will remake my food. She continues to raise her voice and at this time I just requested a full refund and walked out without my meal. Never coming back again. This is the second time I had an issue at this place the first time they didn’t notify me my food was ready and it sat and got cold.
Atmosphere: 1
Food: 1
Service: 1
Sometimes it is a hit or miss at this location. I could be the only person in line at 8am and it still takes 10 mins after ordering to wait for a bagel and treat. Other then wait times staff is usually friendly and helpful.
Atmosphere: 4
Food: 4
Service: 3
This is a great Panera! My food is always delicious and ready when I arrive if I place an order ahead. The service is always very friendly, I will definitely keep on returning here!
Atmosphere: 5
Food: 5
Service: 5
Good Panera. The food was great. Service was good, and the restaurant was clean. Post soccer tourney quick eats and better than fast food. It’s gotten expensive though.
Atmosphere: 4
Food: 5
Service: 5
Ariana the manager is very rude and unprofessional
Atmosphere: 1
Food: 1
Service: 1
These people are so slow, two cars in a row only got bagels and it's taking over 10 minutes and it's like this EVERY SINGLE MORNING, HIRE MORE OR BETTER STAFF HOLY 💩 THIS IS TERRIBLE
The girl who took my order and made my food today forgot to put the chicken on my salad that I paid for. I was already home on my luncg break when I noticed.
Everyone that I encountered was friendly and kind. Service and food were great.
Atmosphere: 5
Food: 5
Service: 5
Long wait in the drive through but great food!
Atmosphere: 3
Food: 5
Service: 1
Food was delicious, service was prompt and polite
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always consistent quality.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bakery, Fuji Apple Chicken Salad \u0026 Autumn Squash Soup You Pick 2
Creamy chix and rice soup...yum
Atmosphere: 5
Food: 5
Service: 5
Bought four cinnamon rolls on Monday and they were so hard and stale even the microwave didn't help .Fifteen dollars right in the trash never again.
Atmosphere: 5
Food: 1
Service: 5
Some of the staff is great but in my opinion this is one of the worst managed Panera bread's and I've been in a lot. Often the coffee bar is empty.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mac & Cheese
Ordered food from the drive thru..Only 2 soups...got home two of the same soup..order 2 different. Called manager..she said she would compensate for the drive back and wrong order..got to store..said I was there to get the correct soup..they got me the soap but that it...no refund or something..what a joke..customer service is gone here.
Service: 1
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