Dunkin'
530 N Progress Ave, Harrisburg
(717) 545-1555
Recent Reviews
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COFFEE!!!
I recently purchased a matcha latte and was very disappointed with the quality. The matcha powder and milk were not mixed properly, resulting in a drink that was mostly plain milk. It completely ruined my appetite and left me feeling nauseous for quite a while.
Also when I brought up my concern, the staff was extremely rude and responded with dismissive and inappropriate expressions. This was a very unpleasant experience overall.
Atmosphere: 1
Food: 1
Service: 1
I come to this local Dunkin often and every time I have the same worker, extremely rude and nasty. The first time was not a big deal people can have bad days but this is consistent, every time I visit, and everyone I know who visits this Dunkin has said the same things about the same worker. Her name is Tia (not her full name I believe it's Latia). She kept rushing us, telling us to pull around when we weren't ready, cut us off numerously as we were trying to order.I asked her nicely to stop being rude on the drive thru window the first time and she did not care and that just seemed to worsen her attitude going forward. Another time I visited this Dunkin she rung me up wrong. She does not ring you up for the item you ask for. If you ask for a latte she makes a coffee, and when I asked her about this she said it's a latte very rudely(sticker and receipt say coffee), shoved the food bag in my hand and walked away without another word. And especially being a manager she should not be acting like this. I too am a manager and would never think of speaking this way to customers all day everyday. I don't usually write bad reviews about places but I have never once had a good experience because of her.
Atmosphere: 1
Food: 1
Service: 1
This Dunkin' is easily accessible from I-81. There is plenty of parking space available and drive thru. The service was efficient, and we got our order in no time. Although the restroom was dirty and unclean.
Atmosphere: 3
Food: 3
Service: 3
I was very excited today, on a sweltering hot day, to get a cold Matcha with pumps of blueberry and vanilla. It was extra tasty since I couldn't get this specialty beverage on the cruise ship.
Atmosphere: 5
Food: 5
Service: 5
It was the worst
Atmosphere: 1
Food: 1
Service: 1
I always get great service and the coffees are always on point! My fav dunkin!
I got a Chai Latte. It was good, however, the entrance to this Dunkin needs some paintwork to see it. I nearly collided with the traffic island, as its coloring blended in too well with the road.
Atmosphere: 4
Food: 5
Service: 5
I ordered on the app about 10-15 minutes before my arrival so I could grab and go to work. My order wasn’t ready when I get there. I asked if I could cancel because my order was being ignored. The reasoning: “we’re making drive thru orders because of the timer.” I don’t care about the time. I ordered on the app, something that is forced down consumers throats. Stop worrying about door dash and drive thru and pay attention to front counter also.
Atmosphere: 4
Food: 3
Service: 1
Great coffee and even better served with a smile... Always getting my donuts ready before I'm ready ☺️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have had better dunkin coffee. However it was late in the day maybe it was just old
Atmosphere: 5
Food: 4
Service: 5
Assistant manager with the pretty green nails was super kind and asked about my day. Service was fast. Good quality on the food too.
Atmosphere: 5
Food: 5
Service: 5
Assistant manager with the pretty green nails was super kind and asked about my day. Service was fast. Good quality on the food too.
Atmosphere: 5
Food: 5
Service: 5
My coffee was made perfectly, and I got it fast!!
Atmosphere: 4
Food: 4
Service: 5
Very friendly service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
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