Been going here for quite awhile. Service was good and location was convenient which is probably why we continued to order here. Food is good at times and other times is not. Just unpredictable. However, this last time was our last time there.Found a metal shaving (maybe from drilling?) in my husbands meal about 1 1/2 inches long. I called and left a message. They never returned our call so I stopped in and talked to the manager. I explained what we found and he asked to see pictures. I told him I had none I just thought he should be aware of it. I wasn’t looking for anything but he immediately dismissed me and definitely did not seem to care. But I still asked him how he thought this could have happened and he said maybe from workers using wire scrubbies! Wow! Definitely my last visit.
Atmosphere: 1
Food: 1
Service: 1
Sylvia Petrilla
They’ve been raising their prices consistently and their food quality has been consistently going down. used to be the best place for Chinese food, but not anymore.
Food: 3
Cole Abate-Reilly
You get your moneys worth for sure! We alway love going here and getting a dinner because we always have leftovers
Atmosphere: 4
Food: 5
Service: 4
Aaron Ridley
Called for delivery after reviewing their website. The individual that answered was very unpleasant and said we don’t deliver. I responded that their website states they do so they should remove it. He then hung up on me.
Won’t be eating there anymore.
Service: 1
Rebecca McCarty Scarazzo
Five stars. Sublime mix of tranquil love songs. Perfectly quiet atmosphere, so you can hear the music and the people with you. Food and tea were good and reasonably priced. Love the adorable gooseneck spout teapot with mesh insert. The staff were helpful, and did not hurry us out the door. (chef's kiss)
Sherry Hess
Always delicious...we wish the restaurant interior went back to looking like a restaurant...sometimes you want to go eat at the restaurant but the atmosphere is jot welcoming
Atmosphere: 2
Food: 5
Service: 5
Andrea Robinson
Avoid here unless you want to waste your money. Tempura shrimp and beef and broccoli wasted. Decided to try again after not eating here a few months. Money down the drain. Beef tasted like cardboard and the shrimp tasted like plastic. Very little sauce on the beef and broccoli. Stay away.
Atmosphere: 2
Food: 1
Service: 4
Tory Snow
Dining room is spacious with large tables, no crowding. The food was fresh and hot.
Atmosphere: 4
Food: 5
Service: 5
Jodi H (chameleon18)
We've ordered from here for years, recently their orders are wrong and/or incomplete. My order was not correct (included meat which I don't eat) and one lady here didn't get her meal at all & when we tried calling them, 5x, no one answered. Need to pay closer attention to orders.
Food: 4
Service: 1
Lina
I placed a pickup order at Hong Kong Ruby because they don’t offer delivery. They told me it would be ready in 45 minutes. Mind you, just for appetizers. But I agreed and showed up, only to find out they had canceled my order because they “thought I wasn’t coming.”
I’m not sure how they do it here in Harrisburg, but I’m from New York and if too much time passes, the restaurant usually gives a follow-up call. I understand they might’ve been busy, but there were at least four people up front—someone could’ve checked in or made a quick call.
This review is strictly based on service, not the food. Just disappointing communication.
Best American Chinese food I’ve had. Chicken lo mein and generals tso’s are delicious
Linnea Weinstock
I love this place the food is so good, the restaurant is so clean, and the staff is so nice
Andrew Michel
Best general tsos in pensyltucky
Salchi Papa
My wife got take out and it will be the one and only time. This is the worst Chinese food I’ve ever had. I literally threw it away after the 2nd bite. Even the egg rolls, I choked one down and threw away the second one. Find another place to eat this one is horrible
Been going here for quite awhile. Service was good and location was convenient which is probably why we continued to order here. Food is good at times and other times is not. Just unpredictable. However, this last time was our last time there.Found a metal shaving (maybe from drilling?) in my husbands meal about 1 1/2 inches long. I called and left a message. They never returned our call so I stopped in and talked to the manager. I explained what we found and he asked to see pictures. I told him I had none I just thought he should be aware of it. I wasn’t looking for anything but he immediately dismissed me and definitely did not seem to care. But I still asked him how he thought this could have happened and he said maybe from workers using wire scrubbies! Wow! Definitely my last visit.
Atmosphere: 1
Food: 1
Service: 1
They’ve been raising their prices consistently and their food quality has been consistently going down. used to be the best place for Chinese food, but not anymore.
Food: 3
You get your moneys worth for sure! We alway love going here and getting a dinner because we always have leftovers
Atmosphere: 4
Food: 5
Service: 4
Called for delivery after reviewing their website. The individual that answered was very unpleasant and said we don’t deliver. I responded that their website states they do so they should remove it. He then hung up on me.
Won’t be eating there anymore.
Service: 1
Five stars. Sublime mix of tranquil love songs. Perfectly quiet atmosphere, so you can hear the music and the people with you. Food and tea were good and reasonably priced. Love the adorable gooseneck spout teapot with mesh insert. The staff were helpful, and did not hurry us out the door. (chef's kiss)
Always delicious...we wish the restaurant interior went back to looking like a restaurant...sometimes you want to go eat at the restaurant but the atmosphere is jot welcoming
Atmosphere: 2
Food: 5
Service: 5
Avoid here unless you want to waste your money. Tempura shrimp and beef and broccoli wasted. Decided to try again after not eating here a few months. Money down the drain. Beef tasted like cardboard and the shrimp tasted like plastic. Very little sauce on the beef and broccoli. Stay away.
Atmosphere: 2
Food: 1
Service: 4
Dining room is spacious with large tables, no crowding. The food was fresh and hot.
Atmosphere: 4
Food: 5
Service: 5
We've ordered from here for years, recently their orders are wrong and/or incomplete. My order was not correct (included meat which I don't eat) and one lady here didn't get her meal at all & when we tried calling them, 5x, no one answered. Need to pay closer attention to orders.
Food: 4
Service: 1
I placed a pickup order at Hong Kong Ruby because they don’t offer delivery. They told me it would be ready in 45 minutes. Mind you, just for appetizers. But I agreed and showed up, only to find out they had canceled my order because they “thought I wasn’t coming.”
I’m not sure how they do it here in Harrisburg, but I’m from New York and if too much time passes, the restaurant usually gives a follow-up call. I understand they might’ve been busy, but there were at least four people up front—someone could’ve checked in or made a quick call.
This review is strictly based on service, not the food. Just disappointing communication.
Atmosphere: 3
Service: 1
Restaurantji Recommends
The food was absolutely terrible!!!!
Best American Chinese food I’ve had. Chicken lo mein and generals tso’s are delicious
I love this place the food is so good, the restaurant is so clean, and the staff is so nice
Best general tsos in pensyltucky
My wife got take out and it will be the one and only time. This is the worst Chinese food I’ve ever had. I literally threw it away after the 2nd bite. Even the egg rolls, I choked one down and threw away the second one. Find another place to eat this one is horrible
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