I was not allowed to eat in the Jimmy John's because of my service dog. The person at the counter claimed that since he has an open Kitchen he is allowed to force me to stay outside. He did offer to take my order and presumably I would have eaten in the parking lot. I traveled here by train. I did not have a car to eat in.
Eat next door at the Yianni's Gyros. Their only sin is that they give you too large a portion of French fries.
Incidentally, the only way my dog would have been an issue is if he jumped up on the counter and walked through the food prep area. He is a Bull Dog that is a foot and half tall. He cannot jump that high. He cannot breath on your food. Incidentally if you are worried about a dog contaminating the food wear face masks.
The person at the counter also claimed to have a service dog and knew the rules. If he honestly has a health issue he should not be endangering himself by working in a place where he is not allowed to have his dog. I will keep him in my prayers.
Service: 1
samantha mills
Delivery took awhile. I was missing chips I paid for and all three subs had SO much brown lettuce on them. I've never been served lettuce that gross. It was insulting. The delivery driver also left my gate completely open (after ignoring my directions to drop it off elsewhere). Glad I noticed before letting my dogs out to pee later in the day, or they would have ran away. This location has been slipping for the last 2 years. I'll never support this location again after wasting $40 on lunch.
edit march 2025- I still never heard back from anyone.
Atmosphere: 1
Food: 1
Service: 1
Justin Boswell
I don’t know HOW or WHY but I had a Mediterranean Chicken Wrap and a Dr. Pepper this morning and I have had CIGARETTE AFTERTASTE ALL DAY, and I have HORRIBLE heartburn and indigestion. No im not a smoker. It tastes like somebody left a cigarette butt in the fountain drink, the bottom of my Dr. Pepper seriously tastes like straight Newport. I’m not one to leave reviews ever but I had to leave one here. Will not be coming back here ever; super close to reporting the establishment for this. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Mike Kappen
Jimmy John's has the best sandwiches, food is always fresh, employees are cool, and it's become a favorite place for me to eat. ?
Atmosphere: 5
Food: 5
Service: 5
Brenda McDonald
My order took way over than 1 hour for 1 sub (the chains motto is freakishly fast) I called the store and spoke to Alexia who said he was the manager. Told me my order was “already out the door” and then offered to throw in free cookies ? thought it was already out the door?*****
Edited to say there were no cookies added to the sub order
Atmosphere: 1
Food: 1
Service: 1
Michael Whitenight
Very polite staff
Atmosphere: 5
Food: 5
Service: 5
WhitenightMD
Very polite staff
Atmosphere: 5
Food: 5
Service: 5
William Holmes
Used to be good, now everything comes out a sloppy mess, you need a fork to eat these subs anymore
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Italian Sub
Mati
Where’s the rest of the potato salad? It’s already a tiny container. I paid extra for what???
Atmosphere: 5
Food: 1
Service: 3
Margaret Bloom
Nothing freaky fast about this location. I feel like the staff were trying their best but it seems wildly disorganized.
Awesome place my second time there and the employees that works in there are amazing Matt and Alexa both amazing people they make you feel like you're at home super awesome friendly people definitely will go back again by David ? .
Atmosphere: 5
Food: 5
Service: 5
Xzaria Yanique
I purchase a doordash order for 2 sandwiches @ 8:30 pm for delivery. The store proceeded to call and state that they could not complete my order due to not having any driver available…. But I specifically purchased through doordash so that DOORDASH could find a driver so that the store did not have to find a driver of their own. We then proceeded to ask for the order to be changed from delivery to pickup to accommodate their concerns but that couldn't be done either. The store doesn't close for another 30 minutes and I am confused as to why they will not fill our request. Needless to say, I wouldn't purchase anything from this location after 8 pm as it's clear the staff would prefer not to work after 8 pm.
Food: 5
Service: 1
David Lopez I never back down
Awesome place my second time there and the employees that works in there are amazing Matt and Alexa both amazing people they make you feel like you're at home super awesome friendly people definitely will go back again by David 🙂 .
Atmosphere: 5
Food: 5
Service: 5
Garett Mosby
I normally love Jimmy John’s, worked here for a bit.. but if your closing time is 9pm and I order a half of a turkey sub at 8:35pm you should never call a customer and tell them we just “simply can’t make your order we shut everything down” I’ve worked in food business a long time and I’ve never turned somebody away from food. Even if my grill is spotless if somebody needs to eat and it is not our closing time it will be fulfilled. This was poor management on your part and you fumbled a loyal customer.
Service: 1
Rhonda McCloughan
First time to a Jimmy John's, and the sandwiches were so good. Got three combos (plus chips and drink) to go - cost $35. They have an excellent variety of sandwiches/wraps that you won't find elsewhere. Cuban Sub was my choice. Others had a spicy sub and a spicy wrap. Everyone was happy. No complaints! Unfortunately, no Jimmy John's where we live.
Parking: Store is located in a strip mall, so finding parking could be difficult.
I was not allowed to eat in the Jimmy John's because of my service dog. The person at the counter claimed that since he has an open Kitchen he is allowed to force me to stay outside. He did offer to take my order and presumably I would have eaten in the parking lot. I traveled here by train. I did not have a car to eat in.
Eat next door at the Yianni's Gyros. Their only sin is that they give you too large a portion of French fries.
Incidentally, the only way my dog would have been an issue is if he jumped up on the counter and walked through the food prep area. He is a Bull Dog that is a foot and half tall. He cannot jump that high. He cannot breath on your food. Incidentally if you are worried about a dog contaminating the food wear face masks.
The person at the counter also claimed to have a service dog and knew the rules. If he honestly has a health issue he should not be endangering himself by working in a place where he is not allowed to have his dog. I will keep him in my prayers.
Service: 1
Delivery took awhile. I was missing chips I paid for and all three subs had SO much brown lettuce on them. I've never been served lettuce that gross. It was insulting. The delivery driver also left my gate completely open (after ignoring my directions to drop it off elsewhere). Glad I noticed before letting my dogs out to pee later in the day, or they would have ran away. This location has been slipping for the last 2 years. I'll never support this location again after wasting $40 on lunch.
edit march 2025- I still never heard back from anyone.
Atmosphere: 1
Food: 1
Service: 1
I don’t know HOW or WHY but I had a Mediterranean Chicken Wrap and a Dr. Pepper this morning and I have had CIGARETTE AFTERTASTE ALL DAY, and I have HORRIBLE heartburn and indigestion. No im not a smoker. It tastes like somebody left a cigarette butt in the fountain drink, the bottom of my Dr. Pepper seriously tastes like straight Newport. I’m not one to leave reviews ever but I had to leave one here. Will not be coming back here ever; super close to reporting the establishment for this. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Jimmy John's has the best sandwiches, food is always fresh, employees are cool, and it's become a favorite place for me to eat. ?
Atmosphere: 5
Food: 5
Service: 5
My order took way over than 1 hour for 1 sub (the chains motto is freakishly fast) I called the store and spoke to Alexia who said he was the manager. Told me my order was “already out the door” and then offered to throw in free cookies ? thought it was already out the door?*****
Edited to say there were no cookies added to the sub order
Atmosphere: 1
Food: 1
Service: 1
Very polite staff
Atmosphere: 5
Food: 5
Service: 5
Very polite staff
Atmosphere: 5
Food: 5
Service: 5
Used to be good, now everything comes out a sloppy mess, you need a fork to eat these subs anymore
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Italian Sub
Where’s the rest of the potato salad? It’s already a tiny container. I paid extra for what???
Atmosphere: 5
Food: 1
Service: 3
Nothing freaky fast about this location. I feel like the staff were trying their best but it seems wildly disorganized.
Restaurantji Recommends
Awesome place my second time there and the employees that works in there are amazing Matt and Alexa both amazing people they make you feel like you're at home super awesome friendly people definitely will go back again by David ? .
Atmosphere: 5
Food: 5
Service: 5
I purchase a doordash order for 2 sandwiches @ 8:30 pm for delivery. The store proceeded to call and state that they could not complete my order due to not having any driver available…. But I specifically purchased through doordash so that DOORDASH could find a driver so that the store did not have to find a driver of their own. We then proceeded to ask for the order to be changed from delivery to pickup to accommodate their concerns but that couldn't be done either. The store doesn't close for another 30 minutes and I am confused as to why they will not fill our request. Needless to say, I wouldn't purchase anything from this location after 8 pm as it's clear the staff would prefer not to work after 8 pm.
Food: 5
Service: 1
Awesome place my second time there and the employees that works in there are amazing Matt and Alexa both amazing people they make you feel like you're at home super awesome friendly people definitely will go back again by David 🙂 .
Atmosphere: 5
Food: 5
Service: 5
I normally love Jimmy John’s, worked here for a bit.. but if your closing time is 9pm and I order a half of a turkey sub at 8:35pm you should never call a customer and tell them we just “simply can’t make your order we shut everything down” I’ve worked in food business a long time and I’ve never turned somebody away from food. Even if my grill is spotless if somebody needs to eat and it is not our closing time it will be fulfilled. This was poor management on your part and you fumbled a loyal customer.
Service: 1
First time to a Jimmy John's, and the sandwiches were so good. Got three combos (plus chips and drink) to go - cost $35. They have an excellent variety of sandwiches/wraps that you won't find elsewhere. Cuban Sub was my choice. Others had a spicy sub and a spicy wrap. Everyone was happy. No complaints! Unfortunately, no Jimmy John's where we live.
Parking: Store is located in a strip mall, so finding parking could be difficult.
Atmosphere: 5
Food: 5
Service: 5
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