Panera Bread

No Reubens here sorry!!!!!

What is the point of ordering on your app for delivery at a future time to only not have any updates or communication? The order is canceled and still no communication. I would not be informated if I didn't call almost an hour after order was supposed to be completed. What is the point of using the app and it then goes to door dash? Not first time using the app for delivery and having issue. I may have to rethink using again

Atmosphere: 3

Food: 4

Service: 3

Ordered doordash... My first delivery order and WoW how simple and awesome! Great delivery communication, timely and food was just fantastic.
Autumn squash soup just amazing!!!!

Atmosphere: 5

Food: 5

Service: 5

I had a terrible experience at this Panera tonight. I was the 1st person in the drive thru line and ordered 2 pick 2s for my husband and I. The cashier was kind and went to even check and confirm that there was a bread bowl for my order. After ordering I confirmed my order at the window, then waited almost 5 minutes and was asked again which order I had before I was told to pull ahead to wait for my food as 2 or 3 other cars pulled in behind me. After being parked in the waiting spot for a few minutes another car pulled up next to me. After waiting another 15+ minutes all of the other vehicles were gone and I was still waiting. It took another 5-10 minutes to bring my food which made my total wait time 25-30 minutes. When the cashier finally brought my food out, he apologized because they had given the bread bowl set aside for my order to another customer. Then to top it off, a portion of my order was wrong when I arrived home... I'm extremely disappointed and will not be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

It lacks in service waited for half an hour for our order and instead of apologizing the front desk staff just makes face and tells you that its just we are super busy. This place is usually not clean and needs more staff to keep orders moving.

Atmosphere: 1

Service: 1

Stopped for dinner and tried the new dippers sandwiches. Had the steak on Ciabatta bread, wouldn't fit in the dipping cup. Maybe cut in half or quarters maybe?

Atmosphere: 5

Food: 2

Service: 5

WARNING WARNING NEVER USE THE DRIVE THRU YOU MAY GET TRAPPED FOR A LONG TIME. Also beware of the curb this is the worst drive thru ever once you get in line you are trapped unless you drive over the curb and this place is super slow like as slow as a sit down restaurant. So basically just avoid this place unless you have an hour to spare.

Atmosphere: 1

Food: 1

Service: 1

I visited the Panera Bread on Jonestown Road, Harrisburg, Pa on Saturday, October 25, 2024 and was so pleased with the kind and helpful staff person that I ask her name, which was Kris. She represented your restaurant well as she assisted my friend and I with our questions about your menu. I greatly appreciated her help as it has been several years since I have been to Panera Bread. The soup and sandwich I chose was delicious. I will definitely be returning to this Panera Bread with its great service by Kris and its good food!

Atmosphere: 5

Food: 5

Service: 5

Dietary restrictions: If you let them know about any of your dietary restrictions, allergies, or preferences they will do everything they can do accommodate that for you.

Kid-friendliness: Cheap kid friendly menu

Wheelchair accessibility: Seating is wheelchair accessible. If you need help taking your food to your table they will absolutely help with that.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese Sandwich, Vegetarian Autumn Squash Soup, Chips, Bacon Turkey Bravo, Broccoli Cheddar Soup

There was an issue with my order and it was remade perfectly. I appreciate this Panera. I’ll be back. Thank you so much guys

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Variety of Breakfast Sandwiches, Variety of Panera Sandwiches, Bakery

I love Panera, it always makes me happy. The food is consistent, and the staff here especially is fantastic! Shout out to Lisha and the crew for extremely personalized and positive service!!! She answered all my difficult questions and she was exceedingly pleasant. I’ll come back just because she was such a sweetheart! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetarian Autumn Squash Soup, Smokehouse BBQ Chicken Sandwich

I love Panera, it always makes me happy. The food is consistent, and the staff here especially is fantastic! Shout out to Lisha and the crew for extremely personalized and positive service!!! She answered all my difficult questions and she was exceedingly pleasant. I’ll come back just because she was such a sweetheart! Thanks!

Atmosphere: 5

Food: 5

Service: 5

Honestly,this place has gone so downhill. I've loved panera for 15 years easily, but this location should be embarrassed. You walk in and there is trash and debris all over the floor. The bathrooms are dirty. I asked the woman to try the new potato soup and she laughed and said they don't do free samples. Why would I buy a whole cup if I don't know if I like it ? I get you cant give away your product, but could you not dip a spoon in a new soup ? The prices continue to go up, yet every time I'm there, they're out of something. I think they've lost a customer at this point.

Atmosphere: 1

Food: 3

Service: 2

Honestly,this place has gone so downhill. I've loved panera for 15 years easily, but this location should be embarrassed. You walk in and there is trash and debris all over the floor. The bathrooms are dirty. I asked the woman to try the new potato soup and she laughed and said they don't do free samples. Why would I buy a whole cup if I don't know if I like it ? I get you cant give away your product, but could you not dip a spoon in a new soup ? The prices continue to go up, yet every time I'm there, they're out of something. I think they've lost a customer at this point.

Atmosphere: 1

Food: 3

Service: 2

We got a Chicken Caesar Sald & a Chicken Fuji Apple Salad. Picked them up through the window. They were Awesome!!!

Food: 5

Service: 5