Did pick up, not dine in. Pizza was great as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan, Supreme Pizza
Nadine Freet
I visited with a large family group. My sister called to make sure we were able to eat in the dining room - only to find that we would be ordering at the counter, using paper towels rather than napkins and having very limited assistance. It was disappointing that the crew was unable to make us feel welcome or valued. When I asked for ice and cups we were given paper cups and I overheard the manager tell the associate that she "really wasn't supposed to give us ice". Really? This is after we were directed to purchase individual 20 oz soda bottles in one of three flavors. We were told the fountain drinks were unavailable. We were served the pizza in the cardboard to-go boxes and no one returned to make sure that our needs were being met. We were completely ignored. It is no wonder that this restaurant does not have the business to provide table service considering the attentiveness they give to the diners that do come in to eat.
Atmosphere: 2
Food: 3
Service: 1
Traci Mckinnon
We walked and were told we can eat there but there will be no table service. We ordered and asked for a drink and we were told they have no drinks. We asked if we could get water and the manager said well I guess I can get you water.. we waited about a half hour and still did not have our personal pans. I watched the manager pull 1 pizza out of the oven. I saw another employee hurry up and make another pizza. They never told us they forgot to make one. They finally brought our pizzas in the boxes. No plates, no silverware, no napkins and no water. This was the worst service I have ever had. The whole time we were waiting the manager was talking to a deliver man. If he had been doing his job he would have seen both pizzas were not made. HORRIBLE EXPERIENCE.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pan
Tammy Morgan
Food was perfect!
Atmosphere: 5
Food: 5
Service: 5
Justin Tolbert
Pizza was extremely doughy on the bottom and wasn't cooked long enough. Bread sticks had unmelted cheese on them. Would not recommend ordering from here.
Atmosphere: 2
Food: 1
Service: 4
Jeff Walker
Going to have to ding you on this. Pizza Hut uses Doordash for delivery. I ordered online, received a call shortly after that they didn't have a driver available. My options were pickup or cancel. Fire all your own drivers and then make that my problem? That's a 1-star review all day long.
Food: 3
Service: 1
Jkandra03
One of the best Pizza Hut pizzas I have had in a long
Atmosphere: 3
Food: 5
Service: 5
Jose YourNorthEastDriver Echevarria
Update this store is going down the drain this store is a need of new management and lack of delivery driver waited for 2 and 40 minutes for my order had put it in the oven to be able to eat a hot pizza ? so sad to see Pizza Hut going down the drain.
Food: 5
Service: 1
ashley roberts
Pizza was hot and people were friendly.Kid-friendliness: YesWheelchair accessibility: Yes
I havent been to an eat in Pizza Hut in years but Inhave fond memories of the place. My son picked here for his birthday dinner so I had to find a Pizza Hut that had dine in and this was one of like 2 or 3. Upon arriving we weren't greeted and when finally someone acknowledged us I stated there was two of us and would like to be seated. She replied with a curt what do you want to eat. I repeated that we wanted to be seated and she said she understood but you place your order before you sit down and then you seat yourself. So I asked for a menu and she told me there were no menus just the menus taped to the counter. After we placed our order I asked for fountain sodas but was told they only had bottled sodas. In the cooler they had 3 different flavors because it was practically empty. As we sat and waited I saw the take out area fill up. They were obviously under staffed and over whelmed. There was no manager in sight and the food took like 45 minutes to come out and then it came in take out boxes. I had to find napkins and salt and pepper. The food itself was average, nothing to get excited about but no complaints either. I understand that Pizza Hut has not really focused on the diIne in model but if you still are operating a dine in restaurant I feel you should still give a dine in experience. It was pretty bad and Pizza Hut needs to fix that. You wanna be carry out and delivery only then be that, otherwise you should make customers feel welcomed when dining in because I know in this experience I felt like we were just an annoyance to the staff working.
I recently was driving by the area and noticed this location was a eat in Pizza Hut. I was taken back by the nostalgia that overcame me when I walked in. The place gives scholastic book club vibes from my younger years.The service was great, fast correct and polite. Ashley was working the register and was very friendly. The foot came out tasting just likeIt used to. ( I haven’t had Pizza Hut in over 10 years)Thanks for the experience Pizza Hut Harrisburg (Susquehanna Township PA)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan, Cheese Pizza
Or Av
Love theirs Pizza but it was only one person in the restaurant doing everything. No way one person could take care of everything. Went to other place to eat.
Atmosphere: 3
Food: 4
Service: 3
Love
Called in ahead for lunch, order was ready food was warm and yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Matt
Ordered a meat lovers and didn't get all the toppings and barely got any topping on the pizza. Other than the pepperoni and sausage I was playing where's Waldo with the rest of the toppings. I literally paid extra for a pepperoni pizza
Janel Yanez
We went in tried to order the gentleman was taking a phone order he asked us to hang on so we did someone else came in not long after he took his order acted like we didn't exist we ended up walking out and not ordering anything.
Did pick up, not dine in. Pizza was great as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan, Supreme Pizza
I visited with a large family group. My sister called to make sure we were able to eat in the dining room - only to find that we would be ordering at the counter, using paper towels rather than napkins and having very limited assistance. It was disappointing that the crew was unable to make us feel welcome or valued. When I asked for ice and cups we were given paper cups and I overheard the manager tell the associate that she "really wasn't supposed to give us ice". Really? This is after we were directed to purchase individual 20 oz soda bottles in one of three flavors. We were told the fountain drinks were unavailable. We were served the pizza in the cardboard to-go boxes and no one returned to make sure that our needs were being met. We were completely ignored. It is no wonder that this restaurant does not have the business to provide table service considering the attentiveness they give to the diners that do come in to eat.
Atmosphere: 2
Food: 3
Service: 1
We walked and were told we can eat there but there will be no table service. We ordered and asked for a drink and we were told they have no drinks. We asked if we could get water and the manager said well I guess I can get you water.. we waited about a half hour and still did not have our personal pans. I watched the manager pull 1 pizza out of the oven. I saw another employee hurry up and make another pizza. They never told us they forgot to make one. They finally brought our pizzas in the boxes. No plates, no silverware, no napkins and no water. This was the worst service I have ever had. The whole time we were waiting the manager was talking to a deliver man. If he had been doing his job he would have seen both pizzas were not made. HORRIBLE EXPERIENCE.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pan
Food was perfect!
Atmosphere: 5
Food: 5
Service: 5
Pizza was extremely doughy on the bottom and wasn't cooked long enough. Bread sticks had unmelted cheese on them. Would not recommend ordering from here.
Atmosphere: 2
Food: 1
Service: 4
Going to have to ding you on this. Pizza Hut uses Doordash for delivery. I ordered online, received a call shortly after that they didn't have a driver available. My options were pickup or cancel. Fire all your own drivers and then make that my problem? That's a 1-star review all day long.
Food: 3
Service: 1
One of the best Pizza Hut pizzas I have had in a long
Atmosphere: 3
Food: 5
Service: 5
Update this store is going down the drain this store is a need of new management and lack of delivery driver waited for 2 and 40 minutes for my order had put it in the oven to be able to eat a hot pizza ? so sad to see Pizza Hut going down the drain.
Food: 5
Service: 1
Pizza was hot and people were friendly.Kid-friendliness: YesWheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Pan, Cheese Pizza
I havent been to an eat in Pizza Hut in years but Inhave fond memories of the place. My son picked here for his birthday dinner so I had to find a Pizza Hut that had dine in and this was one of like 2 or 3. Upon arriving we weren't greeted and when finally someone acknowledged us I stated there was two of us and would like to be seated. She replied with a curt what do you want to eat. I repeated that we wanted to be seated and she said she understood but you place your order before you sit down and then you seat yourself. So I asked for a menu and she told me there were no menus just the menus taped to the counter. After we placed our order I asked for fountain sodas but was told they only had bottled sodas. In the cooler they had 3 different flavors because it was practically empty. As we sat and waited I saw the take out area fill up. They were obviously under staffed and over whelmed. There was no manager in sight and the food took like 45 minutes to come out and then it came in take out boxes. I had to find napkins and salt and pepper. The food itself was average, nothing to get excited about but no complaints either. I understand that Pizza Hut has not really focused on the diIne in model but if you still are operating a dine in restaurant I feel you should still give a dine in experience. It was pretty bad and Pizza Hut needs to fix that. You wanna be carry out and delivery only then be that, otherwise you should make customers feel welcomed when dining in because I know in this experience I felt like we were just an annoyance to the staff working.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I recently was driving by the area and noticed this location was a eat in Pizza Hut. I was taken back by the nostalgia that overcame me when I walked in. The place gives scholastic book club vibes from my younger years.The service was great, fast correct and polite. Ashley was working the register and was very friendly. The foot came out tasting just likeIt used to. ( I haven’t had Pizza Hut in over 10 years)Thanks for the experience Pizza Hut Harrisburg (Susquehanna Township PA)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan, Cheese Pizza
Love theirs Pizza but it was only one person in the restaurant doing everything. No way one person could take care of everything. Went to other place to eat.
Atmosphere: 3
Food: 4
Service: 3
Called in ahead for lunch, order was ready food was warm and yummy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Ordered a meat lovers and didn't get all the toppings and barely got any topping on the pizza. Other than the pepperoni and sausage I was playing where's Waldo with the rest of the toppings. I literally paid extra for a pepperoni pizza
We went in tried to order the gentleman was taking a phone order he asked us to hang on so we did someone else came in not long after he took his order acted like we didn't exist we ended up walking out and not ordering anything.