Awful, absolutely awful. The lady was so rude, scolding me for having a coupon, saying if all her customers had a buy one get one free she would lose money. I would have still eaten but out of principle drove across down and spent three times the money (without coupon) for real food!!!!
Atmosphere: 1
Food: 1
Service: 1
J McNeil
Always feel welcome and heard when ordering food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Maria Welty
They serve breakfast all day
Atmosphere: 5
Food: 5
Service: 5
Greg W
Friendly staff, best experience at any subway
Atmosphere: 5
Food: 5
Service: 5
Kade
Got yelled at today for ordering a mobile pickup order by the guy working here. It was my first time ever in this locationš¤Ø. My order was the only one on the rack. Felt like i was getting lectured as if i was an employee working here. I usually donāt leave reviews like this but my order wasnāt even made right. Wouldnāt personally ever go back or recommend this place after dropping that much money on two subs. Im far more willing to try the pizza place next door.
Atmosphere: 1
Food: 1
Service: 1
Dhruvi Patel
the first time i went i ordered veggie foot long and they skimmed out on the quantity of veggies i was getting. i still gave them a second chance today but they skimmed out of the veggies again. i asked for bell pepper and they may have put 5-7 pieces of thin sliced peppers so i asked for more and she picked up like 4 more. both times i went there with my friends and we just looked at each other in disbelief. do not recommend and will not be returning. thanks for the bread with a hit of veggies tho.
Atmosphere: 2
Food: 2
Service: 2
Tammy Armolt
Love tuna subs at subway and the ghost pepper bread is on point
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Auntie Anne's Footlong Pretzel, Cookies, Black Forest Ham, Subway Footlong Cookie, Cold Cut Combo
Hailey S
I liked this place and would eat here often because of how close it is to where I live. I always ordered online so I could just walk in, grab it and leave. Today, I ordered on the app, same way I always do. Iām waiting inside for a little while, and eventually the man I usually see (assuming heās the owner) asks me if Iām waiting on something. I explain my online order. He tells me he didnāt get an order and that I mustāve ordered from a different location. I order from this place pretty much everyday. Definitely not the wrong place. I say, āthis is Paxton Church Rd, right?ā because thatās the address attached to my order. I show him my phone, with my order and the address and he just gets flustered and dismissive, still saying he didnāt receive my order, mustāve ordered from the wrong place and to order again. I donāt know if thereās a button they press on their end to confirm orders, but my screen even had it on the ābuildingā part, as in theyāre in the process of building my sandwich. Iām standing there wondering if Iāll get my money back for my first order if I reorder. I was mid sentence talking to him, and he just waved me off and walked away and refused to acknowledge me after that so I left. I understand technology messes up, and wouldāve totally reordered and been fine. Just writing this review because of the interaction I had. Not to mention, the woman also usually working there has had an attitude on the rare occasions I wouldnāt order on the app and go through the line. Wonāt be back
Atmosphere: 1
Service: 1
Pranay Medapally
Itās decent! The food is good, but the elderly Gujarati woman at the counter has some attitude, not impressed by that service although the husband there is very welcoming. Overall itās pretty good to grab a quick bite!
Wonderful customer service and the gentleman working is a refreshingly pleasant human being . He brought joy to my day. I Wish I caught his name. Served by : 77 4/25/2024 7:15:42 pm
Atmosphere: 4
Food: 5
Service: 5
B.W.B.
Wonderful customer service and the gentleman working is a refreshingly pleasant human being . He brought joy to my day. I Wish I caught his name. Served by : 77 4/25/2024 7:15:42 pm
Atmosphere: 4
Food: 5
Service: 5
Judith Zabinski
I was in line, waiting to place my order athe North Progress Avenue location on 3/15/24. The man in front of me, was waiting to pay for his order. He had ordered one of the cheapest 6" subs on the menu. In his hand, he held some cash. The older woman who waited on this man, spoke broken English. She rudely instructed the man to put money in the "box" and would not accept his payment for his sandwich, until he did so. The patron stood there looking at her, I could tell he was shocked by his expression, he was shaking his head yes, because she rudely asked him...if he understood her. The man still had not placed money in the tip box. She said "I made your sandwich...you put money in the box". I spoke up and asked this very RUDE individual, are you not going to accept his payment, unless he tips you? She looked at me and again stated..."I made his sandwich, he put money in box". At this point, I told the woman...that's just rude ma'am...and walked out...took my business elsewhere. I really felt for this man...it takes seconds to show kindness to somebody and seconds to make somebody feel like they are worthless. Leaving a tip is a CHOICE, based on services rendered, especially for takeout. What happens, if somebody does not have extra money for a tip?I understand waitresses and waiters, rely on tips and I personally always leave a tip, if I walk into an establishment. But what happened yesterday, was totally unprofessional!!Is it the policy of this Subway, to now...not accept payment, unless you tip? The North Progress Avenue location has always been my favorite subway, based on proximity to my home. After what I witnessed yesterday, I will never order from there again!
Very sad experience
Atmosphere: 4
Food: 1
Service: 1
Awful, absolutely awful. The lady was so rude, scolding me for having a coupon, saying if all her customers had a buy one get one free she would lose money. I would have still eaten but out of principle drove across down and spent three times the money (without coupon) for real food!!!!
Atmosphere: 1
Food: 1
Service: 1
Always feel welcome and heard when ordering food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
They serve breakfast all day
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, best experience at any subway
Atmosphere: 5
Food: 5
Service: 5
Got yelled at today for ordering a mobile pickup order by the guy working here. It was my first time ever in this locationš¤Ø. My order was the only one on the rack. Felt like i was getting lectured as if i was an employee working here. I usually donāt leave reviews like this but my order wasnāt even made right. Wouldnāt personally ever go back or recommend this place after dropping that much money on two subs. Im far more willing to try the pizza place next door.
Atmosphere: 1
Food: 1
Service: 1
the first time i went i ordered veggie foot long and they skimmed out on the quantity of veggies i was getting. i still gave them a second chance today but they skimmed out of the veggies again. i asked for bell pepper and they may have put 5-7 pieces of thin sliced peppers so i asked for more and she picked up like 4 more. both times i went there with my friends and we just looked at each other in disbelief. do not recommend and will not be returning. thanks for the bread with a hit of veggies tho.
Atmosphere: 2
Food: 2
Service: 2
Love tuna subs at subway and the ghost pepper bread is on point
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Auntie Anne's Footlong Pretzel, Cookies, Black Forest Ham, Subway Footlong Cookie, Cold Cut Combo
I liked this place and would eat here often because of how close it is to where I live. I always ordered online so I could just walk in, grab it and leave. Today, I ordered on the app, same way I always do. Iām waiting inside for a little while, and eventually the man I usually see (assuming heās the owner) asks me if Iām waiting on something. I explain my online order. He tells me he didnāt get an order and that I mustāve ordered from a different location. I order from this place pretty much everyday. Definitely not the wrong place. I say, āthis is Paxton Church Rd, right?ā because thatās the address attached to my order. I show him my phone, with my order and the address and he just gets flustered and dismissive, still saying he didnāt receive my order, mustāve ordered from the wrong place and to order again. I donāt know if thereās a button they press on their end to confirm orders, but my screen even had it on the ābuildingā part, as in theyāre in the process of building my sandwich. Iām standing there wondering if Iāll get my money back for my first order if I reorder. I was mid sentence talking to him, and he just waved me off and walked away and refused to acknowledge me after that so I left. I understand technology messes up, and wouldāve totally reordered and been fine. Just writing this review because of the interaction I had. Not to mention, the woman also usually working there has had an attitude on the rare occasions I wouldnāt order on the app and go through the line. Wonāt be back
Atmosphere: 1
Service: 1
Itās decent! The food is good, but the elderly Gujarati woman at the counter has some attitude, not impressed by that service although the husband there is very welcoming. Overall itās pretty good to grab a quick bite!
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Wonderful customer service and the gentleman working is a refreshingly pleasant human being . He brought joy to my day. I Wish I caught his name. Served by : 77 4/25/2024 7:15:42 pm
Atmosphere: 4
Food: 5
Service: 5
Wonderful customer service and the gentleman working is a refreshingly pleasant human being . He brought joy to my day. I Wish I caught his name. Served by : 77 4/25/2024 7:15:42 pm
Atmosphere: 4
Food: 5
Service: 5
I was in line, waiting to place my order athe North Progress Avenue location on 3/15/24. The man in front of me, was waiting to pay for his order. He had ordered one of the cheapest 6" subs on the menu. In his hand, he held some cash. The older woman who waited on this man, spoke broken English. She rudely instructed the man to put money in the "box" and would not accept his payment for his sandwich, until he did so. The patron stood there looking at her, I could tell he was shocked by his expression, he was shaking his head yes, because she rudely asked him...if he understood her. The man still had not placed money in the tip box. She said "I made your sandwich...you put money in the box". I spoke up and asked this very RUDE individual, are you not going to accept his payment, unless he tips you? She looked at me and again stated..."I made his sandwich, he put money in box". At this point, I told the woman...that's just rude ma'am...and walked out...took my business elsewhere. I really felt for this man...it takes seconds to show kindness to somebody and seconds to make somebody feel like they are worthless. Leaving a tip is a CHOICE, based on services rendered, especially for takeout. What happens, if somebody does not have extra money for a tip?I understand waitresses and waiters, rely on tips and I personally always leave a tip, if I walk into an establishment. But what happened yesterday, was totally unprofessional!!Is it the policy of this Subway, to now...not accept payment, unless you tip? The North Progress Avenue location has always been my favorite subway, based on proximity to my home. After what I witnessed yesterday, I will never order from there again!
Service: 1
Wonder service!
Atmosphere: 5
Food: 5
Service: 5
Not good, rude service.
Atmosphere: 1
Food: 1
Service: 1
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