Chipotle Mexican Grill

Clean good working team

This is a definite step up compare from Hot Head Burrito!! Love the spice and wished they have lettuce to add with the burrito bowl! Love the queso!!

Atmosphere: 5

Food: 5

Service: 5

Always delicious.

Atmosphere: 5

Food: 5

Service: 5

I'll be honest, the food quality on this visit was horrible. The guacamole was very dark in color and was watery. Portions were all very off, with very little rice, the extra cheese was minimal, and there was just so much wetness with the ingredients that it ended up leaking out of the paper bowl, breaking the bag, and spilling in the car. The overall taste was not bad, but it felt more like a burrito soup than a bowl. Also many of the line ingredients were empty or near empty and full of fluids more so than normal. I would take a photo but there was such a mess from the bowl just falling apart from all the fluids that it was too much of a mess.

Atmosphere: 4

Food: 2

Service: 3

Second time in a row getting undercooked chicken

Atmosphere: 1

Food: 1

Service: 1

The usual Wendy's.

Atmosphere: 4

Food: 4

Service: 5

Trash! long wait time. Place is dirty 2/10 times the food is actually cooked right.

Atmosphere: 1

Food: 1

Service: 1

This was dirtiest restaurant I have been in. The windows, the floors, the bathroom, the prep work area. I could hardly eat. The tables weren't wiped off. The floors were just full of dirt and paper. I will not eat there ever again.

Atmosphere: 1

Food: 1

Service: 1

Absolutelyyyy disgusting! It’s blonde hair in my food! NEVER AGAIN WILL I BE BACK HERE! Please work on yalls sanitary measures with your employees smh this is just GROSS

Atmosphere: 1

Food: 1

Service: 1

Each time we order from this store it is incorrect. Today’s experience was no different. 5/6 meals were missing items. It is impossible to reach someone at the store. The process to reach someone at corporate was complicated and time consuming. A long term customer was lost for all locations because of the continued incompetence of the Hermitage location and the horrendous communication process with corporate.

Atmosphere: 1

Food: 1

Service: 1

Great place doesn't always seem fresh is the only issue.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Burrito Bowl

Bland compared to Hot Heads. The portions are adequate but other than the fantastic guacamole it's nothing to leave the house for.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burrito Bowl, Guacamole

I recently stopped by the Chipotle Mexican Grill in Hermitage, Pennsylvania, and had a fantastic experience. The staff were friendly and accommodating, and the food was fresh and delicious.

I ordered the burrito bowl with chicken, white rice, black beans, pico and queso blanco, and it was cooked to perfection. The portion was generous, and the flavors were well-balanced.¹

What impressed me most was the cleanliness and organization of the restaurant. The dining area was spotless, and the staff were diligent about refilling drinks and clearing tables.

Overall, I highly recommend the Chipotle Mexican Grill in Hermitage, Pennsylvania, for a quick, delicious, and satisfying meal.

Will I return? Absolutely! I'm already looking forward to my next visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

I was a first time customer last night at this location, I was very excited since my fiance talks so highly of the food. This was his first time at this location also. He got a burrito and I got a bowl. Unfortunately everything was pretty much empty except the meat and beans. We did not get half the options on toppings and sauces bc it was dinner time and nothing at all was stocked. The employees did not seem to want to be there. When ask what'd I'd like I said I'm not sure what everything is because I've never been here before. They said ok.... so I ended up asking what half the stuff was because no one treated me like a new customer. After the employees told me I had to take white rice bc they still waiting on brown, I said ok that's fine. Little did I realize after they told prep they had enough rice for 2 bowls they stretched it into 3 bowls. So maybe a quarter cup of rice in my bowl!!! The Cheese sauce that I keep hearing is good was not an option last night the girl said she had no clue when it was goin to be filled because everything was empty. So by the time I pain 13$ on this ridiculous bowl it didn't even fill the bowl to the rim. I tried calling last night and this morning to talk to management and you have no option to call in to the store. I always wanted to make sure the gm was aware the prep employee stocking the line was TOUCHING FOOD WITH NO GLOVES. I do not eat places that are not clean, I am an 10 + yrs management. I have worked for multiple chains, I have opened and help get new stores up and running here, nashanick, Ohio ect. This was no where an except able experience. I tried to give the food back and get a refund after paying and seeing prep touching food but we got ignored and I have been tryin to call every since. Very up setting I don't eat out after seeing how alot of kitchens are ran and treated. I wouldn't tell anyone to eat here on the night shift where there was no manager in site! Not a good way to keep or received business.

Atmosphere: 2

Food: 2

Service: 1

The food was super salty The store wasn’t clean enough Smoky inside

Atmosphere: 2

Food: 2

Service: 2