Not to be karen, but I'm disappointed with this franchise's online orders. I ordered a burrito, burrito bowl, 3 tacos, and all of them were understuffed. The burrito was HALF the size compared to one physically ordered in the restaurant. The bowl was half empty, with maybe 2-3 pieces of chicken instead of full scope. i asked for salad in the bowl, but there was salad. The tacos were all smooshed; they looked so unappetizing.I'm disappointed. Chipotle needs to get it fixed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl, Chicken Tacos
Jennifer Bracken
Is this location just always understaffed??Every time that I’ve ever placed an order, it’s never ready by the estimated time. Google is claiming this time of day is “less busy” than usual but it’s 20 minutes past when my order was supposed to be done. I got a notification that it’s ready and it’s not even on the shelf yet. I’ve been up since 5am I just want my dinner so I can go home ? I wouldn’t complain but it’s EVERY time I do a pick up order and I’m talking months apart
Recommended dishes: Burrito Bowl
Alexis Raber
This chipotle is never consistent. Always out of fajita peppers so you either have to wait or go without. Dining area and condiment bar always look gross. Workers always decent but food never delivers a very satisfying punch like other chipotles. Mediocre everytime.
Atmosphere: 2
Food: 2
Service: 3
Alaina Suhar
This location has gone downhill since 2021. The manger Erica takes no pride in the integrity of this Chipotle. It’s always dirty and takes atleast 20 minutes to get any good. This particular cashier the day I went if I didn’t know any better I would say she rides the short bus if you know what I mean. She double charged my friend and gave her a water cup when she asked for vinaigrette. She also tried to charge my other friend 14 dollars for chips and queso. She MUST be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Devin M
The chipotle app pickup was terrible for this location. I went ahead and arrived for my pickup on time and waited for it to be ready. Several others were picking up at the same time. I ended up waiting 30+ minutes while asking multiple times about my order to find out that someone else had taken it about 30 minutes prior!Never once had someone checked to see if my order was on the list to be made or what was going on despite being the store for so long. It got to the point where anyone who could have possibly been in the dinner rush was long, long gone.All the pickup food it made in the back of the restaurant so even though no one was ordering up front the food that they were finally remaking could not be made in the front.The food is great but the fact that it took so long for someone to finally let me know that someone else had stolen my order from the shelf was crazy. Never once was I asked by any of the staff what my order was as I had clearly been there longer than anyone else in the store.The back-end employee had an attitude when she said she could remake my order but “no one told her that it was my order that I was waiting on” despite me going to the front repeatedly to ask about it.Overall, staff couldn’t care less about my experience and I was brushed off about having been there waiting for my food for an hour. I placed the order at 5:42pm and didn’t get to leave until 6:42pm!If I do end up going back then I certainly will not be using the app for a pickup since there is no safety in getting your order and the staff does not care about the orders either.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Tina Mathie
Ordered online for pick up. They were busy and got a little behind, so I had to wait a bit for my food. Our orders were correct and yummy. We were only missing our chocolate milk. We'll return.
Food: 5
Service: 4
Cody Ortz
You have 6 people behind the counter at the dinner rush, and a line of 18 people. Yet, inevitably, there is only ever one person actually fulfilling orders. Everyone else is doing tangential tasks that could be done when you don’t have a line out the door, and they’re taking their sweet time doing them too. Where is the management of this place?
Atmosphere: 4
Food: 4
Service: 1
William Cusick
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Sarah Vacca
Very dirty when I went for dinner, at least 15 people waiting for a very long time. Expected my mobile order ready at 540 pm like the app says and didn't recieve until 6pm. Very unhappy, normally never this bad. Need some more
Atmosphere: 1
Service: 1
Cristy Bestwick
I hate to complain but our experience tonight was unacceptable. The young woman taking care of our order did well. But there were only a total of 6 other people in the place and every table and even the drink area was a total mess! None of the tables, the high top island or the drink area had been wiped off at all, the floor was a mess. The pop machine had ice piled up so high you probably couldn't get a cup under it for ice.To top it off, we didn't complain, we got our orders and left in shock. Then while eating my chicken bowl, I bit into 2 nasty bones! That was enough for us, we will never eat there again.
The Carne asade is awesome. Hope it's a forever choice and not temporary!
Atmosphere: 5
Food: 5
Service: 5
Katie Bowman
The food was good, the staff there were there but not thrilled about it obviously and there was music playing so loud I could hardly hear my boyfriend sitting across from me. The restaurant was clean and my meal was appropriate though.
Atmosphere: 3
Food: 5
Service: 3
Russell Wible
How can chipotle be out of guacamole, lettuce, and rice? Who runs this business?
Not to be karen, but I'm disappointed with this franchise's online orders. I ordered a burrito, burrito bowl, 3 tacos, and all of them were understuffed. The burrito was HALF the size compared to one physically ordered in the restaurant. The bowl was half empty, with maybe 2-3 pieces of chicken instead of full scope. i asked for salad in the bowl, but there was salad. The tacos were all smooshed; they looked so unappetizing.I'm disappointed. Chipotle needs to get it fixed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burrito Bowl, Chicken Tacos
Is this location just always understaffed??Every time that I’ve ever placed an order, it’s never ready by the estimated time. Google is claiming this time of day is “less busy” than usual but it’s 20 minutes past when my order was supposed to be done. I got a notification that it’s ready and it’s not even on the shelf yet. I’ve been up since 5am I just want my dinner so I can go home ? I wouldn’t complain but it’s EVERY time I do a pick up order and I’m talking months apart
Recommended dishes: Burrito Bowl
This chipotle is never consistent. Always out of fajita peppers so you either have to wait or go without. Dining area and condiment bar always look gross. Workers always decent but food never delivers a very satisfying punch like other chipotles. Mediocre everytime.
Atmosphere: 2
Food: 2
Service: 3
This location has gone downhill since 2021. The manger Erica takes no pride in the integrity of this Chipotle. It’s always dirty and takes atleast 20 minutes to get any good. This particular cashier the day I went if I didn’t know any better I would say she rides the short bus if you know what I mean. She double charged my friend and gave her a water cup when she asked for vinaigrette. She also tried to charge my other friend 14 dollars for chips and queso. She MUST be fired.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
The chipotle app pickup was terrible for this location. I went ahead and arrived for my pickup on time and waited for it to be ready. Several others were picking up at the same time. I ended up waiting 30+ minutes while asking multiple times about my order to find out that someone else had taken it about 30 minutes prior!Never once had someone checked to see if my order was on the list to be made or what was going on despite being the store for so long. It got to the point where anyone who could have possibly been in the dinner rush was long, long gone.All the pickup food it made in the back of the restaurant so even though no one was ordering up front the food that they were finally remaking could not be made in the front.The food is great but the fact that it took so long for someone to finally let me know that someone else had stolen my order from the shelf was crazy. Never once was I asked by any of the staff what my order was as I had clearly been there longer than anyone else in the store.The back-end employee had an attitude when she said she could remake my order but “no one told her that it was my order that I was waiting on” despite me going to the front repeatedly to ask about it.Overall, staff couldn’t care less about my experience and I was brushed off about having been there waiting for my food for an hour. I placed the order at 5:42pm and didn’t get to leave until 6:42pm!If I do end up going back then I certainly will not be using the app for a pickup since there is no safety in getting your order and the staff does not care about the orders either.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
Ordered online for pick up. They were busy and got a little behind, so I had to wait a bit for my food. Our orders were correct and yummy. We were only missing our chocolate milk. We'll return.
Food: 5
Service: 4
You have 6 people behind the counter at the dinner rush, and a line of 18 people. Yet, inevitably, there is only ever one person actually fulfilling orders. Everyone else is doing tangential tasks that could be done when you don’t have a line out the door, and they’re taking their sweet time doing them too. Where is the management of this place?
Atmosphere: 4
Food: 4
Service: 1
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Very dirty when I went for dinner, at least 15 people waiting for a very long time. Expected my mobile order ready at 540 pm like the app says and didn't recieve until 6pm. Very unhappy, normally never this bad. Need some more
Atmosphere: 1
Service: 1
I hate to complain but our experience tonight was unacceptable. The young woman taking care of our order did well. But there were only a total of 6 other people in the place and every table and even the drink area was a total mess! None of the tables, the high top island or the drink area had been wiped off at all, the floor was a mess. The pop machine had ice piled up so high you probably couldn't get a cup under it for ice.To top it off, we didn't complain, we got our orders and left in shock. Then while eating my chicken bowl, I bit into 2 nasty bones! That was enough for us, we will never eat there again.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Always a long line, but great food.
Atmosphere: 4
Food: 5
Service: 4
First time there. My steak tacos were
Atmosphere: 5
Food: 5
Service: 5
The Carne asade is awesome. Hope it's a forever choice and not temporary!
Atmosphere: 5
Food: 5
Service: 5
The food was good, the staff there were there but not thrilled about it obviously and there was music playing so loud I could hardly hear my boyfriend sitting across from me. The restaurant was clean and my meal was appropriate though.
Atmosphere: 3
Food: 5
Service: 3
How can chipotle be out of guacamole, lettuce, and rice? Who runs this business?
Food: 1