Ordered a DoorDash got half a sandwich and half of a bowl paid for a whole sandwich and a whole bowl should’ve paid attention to the other reviews and not bothered to order from here
Food: 1
Service: 1
Sara Berry
I took my son up there to get lunch together. He had never been before and was instantly hooked. He has asked more than once to go back. So needless to say I’ll be back up again to get one For him.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Dayton
It wasn't that busy, and we still got a super rushed greasy soggy sandwich.
Atmosphere: 2
Food: 2
Service: 3
Nick Parsons
Terrible service!
Daniel Lucarell
The crew on the date of 10-1-25 at night were super duper friendly to me! I told them I never been here before and they offered to help me. They were very nice and helping me out form my sub. They gave me suggestion and all with smiles and they were acting like they were in no hurry. There was a line caused by me but they didn’t let it affect them. They asked me how my meal was and I told them it was the best sub I ever had! Excellent crew! This is my new favorite sub shop!
Atmosphere: 5
Food: 5
Service: 5
McGAV!N
I had a perfect sub from here. It was one of best subs ever had and the customer service was amazing. People say it's high price but I don't think an extra 2 bucks for high quality ingredients is a bad deal. However the second time I came in everything was good except the customer service was off. They had too many people working and it made it confusing to order. I had to put my order in 4 times before they got it rite and also seemed like they were acting like I was the one making it confusing. Also the lady who put the oil and vinegar on the sub put about a cup of each on the sandwich and now it's all soaked on one side and sour. I'm not gonna judge totally on this trip because I did get an absolute fabulous sandwich here earlier in the week when there was only 3 men working. I will not go in if I see that girl working that ruined the sandwich. There's 4 other places to eat in that plaza.
Atmosphere: 4
Food: 5
Service: 3
Robert Piston
I have been enjoying the sandwiches here at Jersey Mike's since they have opened in Hermitage Pennsylvania. The food is always fresh and the customer service is excellent. The staff is friendly and greets you upon entering the door. highly recommend Hermitage Jersey Mike's!!!
Atmosphere: 5
Food: 5
Service: 5
Sara Wiesen
A staff worker named Delilah was super sweet and so helpful
Atmosphere: 5
Food: 5
Service: 5
Darren Shane Blackmon
Wow, great attitudes and they know how to make a sub.
Atmosphere: 5
Food: 5
Service: 5
Leslie Elmore
Stopped at Jersey Mikes today for a sandwhich and I was pleasantly surprised. The young men working were incredibly friendly and professional. I was greeted upon entering the store and they quickly took my order. It is very obvious these young men (all 4 of them) take great pride in their work and strive for excellence. Amazing job, guys!
I’m a big fan of Jersey Mike’s and usually have a great experience here. The food is consistently solid, and I keep coming back for that reason. Unfortunately, my last visit was a letdown — my order was wrong. It’s not typical of this location, but when you’re paying premium prices, accuracy should be a given. Hoping it was just an off day. Hermitage PA.
Atmosphere: 4
Food: 5
Service: 1
Donald Hunter
Again 2nd time . I day no onions and it shows up with onions. Lady friend ordered 2 giant 11 with no onions . Both had onions. Why. Trying to kill me.
Atmosphere: 4
Food: 2
Service: 4
JLee O
Ordered the #66 last night portobello cheesesteak giant. No peppers, not much steak and all the cheese was melted onto the wrapper it was a mess looked like a 3 year old made it. Based on the reviews looks like some employees at this location need retrained. We will be going to Boardman for our Jersey Mike's from now on that location is always on point 👌
Shirl Hampton
Wish I would have read the previous reviews first. Of course being Jersey Mike's, the food was delicious. However, this particular location is filthy!! All of the tables were dirty, could tell they haven't been wiped down in a while. The 3 girls working the line were not friendly at all, especially the one overdosing the sandwich with oil and vinegar. And last but not least, the bathroom was disgusting, looked like it hadn't been cleaned in weeks and no toilet paper!! I will of course visit Jersey Mike's again but not this location.
Atmosphere: 1
Food: 5
Service: 1
rayne
Good food, friendly and professional workers. They were fast and efficient. I WILL be coming back! 10/10
Ordered a DoorDash got half a sandwich and half of a bowl paid for a whole sandwich and a whole bowl should’ve paid attention to the other reviews and not bothered to order from here
Food: 1
Service: 1
I took my son up there to get lunch together. He had never been before and was instantly hooked. He has asked more than once to go back. So needless to say I’ll be back up again to get one For him.
Atmosphere: 5
Food: 5
Service: 5
It wasn't that busy, and we still got a super rushed greasy soggy sandwich.
Atmosphere: 2
Food: 2
Service: 3
Terrible service!
The crew on the date of 10-1-25 at night were super duper friendly to me! I told them I never been here before and they offered to help me. They were very nice and helping me out form my sub. They gave me suggestion and all with smiles and they were acting like they were in no hurry. There was a line caused by me but they didn’t let it affect them. They asked me how my meal was and I told them it was the best sub I ever had! Excellent crew! This is my new favorite sub shop!
Atmosphere: 5
Food: 5
Service: 5
I had a perfect sub from here. It was one of best subs ever had and the customer service was amazing. People say it's high price but I don't think an extra 2 bucks for high quality ingredients is a bad deal. However the second time I came in everything was good except the customer service was off. They had too many people working and it made it confusing to order. I had to put my order in 4 times before they got it rite and also seemed like they were acting like I was the one making it confusing. Also the lady who put the oil and vinegar on the sub put about a cup of each on the sandwich and now it's all soaked on one side and sour. I'm not gonna judge totally on this trip because I did get an absolute fabulous sandwich here earlier in the week when there was only 3 men working. I will not go in if I see that girl working that ruined the sandwich. There's 4 other places to eat in that plaza.
Atmosphere: 4
Food: 5
Service: 3
I have been enjoying the sandwiches here at Jersey Mike's since they have opened in Hermitage Pennsylvania. The food is always fresh and the customer service is excellent. The staff is friendly and greets you upon entering the door. highly recommend Hermitage Jersey Mike's!!!
Atmosphere: 5
Food: 5
Service: 5
A staff worker named Delilah was super sweet and so helpful
Atmosphere: 5
Food: 5
Service: 5
Wow, great attitudes and they know how to make a sub.
Atmosphere: 5
Food: 5
Service: 5
Stopped at Jersey Mikes today for a sandwhich and I was pleasantly surprised. The young men working were incredibly friendly and professional. I was greeted upon entering the store and they quickly took my order. It is very obvious these young men (all 4 of them) take great pride in their work and strive for excellence. Amazing job, guys!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m a big fan of Jersey Mike’s and usually have a great experience here. The food is consistently solid, and I keep coming back for that reason. Unfortunately, my last visit was a letdown — my order was wrong. It’s not typical of this location, but when you’re paying premium prices, accuracy should be a given. Hoping it was just an off day. Hermitage PA.
Atmosphere: 4
Food: 5
Service: 1
Again 2nd time . I day no onions and it shows up with onions. Lady friend ordered 2 giant 11 with no onions . Both had onions. Why. Trying to kill me.
Atmosphere: 4
Food: 2
Service: 4
Ordered the #66 last night portobello cheesesteak giant. No peppers, not much steak and all the cheese was melted onto the wrapper it was a mess looked like a 3 year old made it. Based on the reviews looks like some employees at this location need retrained. We will be going to Boardman for our Jersey Mike's from now on that location is always on point 👌
Wish I would have read the previous reviews first. Of course being Jersey Mike's, the food was delicious. However, this particular location is filthy!! All of the tables were dirty, could tell they haven't been wiped down in a while. The 3 girls working the line were not friendly at all, especially the one overdosing the sandwich with oil and vinegar. And last but not least, the bathroom was disgusting, looked like it hadn't been cleaned in weeks and no toilet paper!! I will of course visit Jersey Mike's again but not this location.
Atmosphere: 1
Food: 5
Service: 1
Good food, friendly and professional workers. They were fast and efficient. I WILL be coming back! 10/10
Atmosphere: 5
Food: 5
Service: 5
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