Jersey Mike's Subs
2427A E State St, Hermitage
(724) 704-0989
Recent Reviews
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This location, by far, is THE BEST sub shop/eatery in the area. All staff are exceptional professional, efficient and friendly. I'm always greeted with a smile, and they pay special attention to my order. Great management and service. Friendly staff. Delicious subs. What else can you ask for? Please take a visit when you're in the area. Trust me, you won't be disappointed:)
Atmosphere: 5
Food: 5
Service: 5
Love this location! I eat here alot!
Whenever I go into Jersey Mikes I’m always happy when I see the taller guy with glasses working. He is by far the most friendly, the happiest, and fastest worker. He genuinely goes above and beyond. And has a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Employees were nice, food was disappointing at best. Giant 13 on rosemary parm.
Atmosphere: 2
Food: 1
Service: 4
it was my first time ever at a Jersey Mike's sub shop, the employees were awesome and welcoming. RJ who rung us out was super sweet and respectful he made sure we were satisfied and full! I'll definitely be stopping back! I got the Philly cheese steak it was super fresh and good! The peppers and onions were so tasty ?
Atmosphere: 5
Food: 5
Service: 5
I picked up a takeout order for a friend. They made the right sub, except the bread was the wrong kind.
I've also dashed here. They have a bad habit of not paying attention and forgetting items.
Atmosphere: 3
Food: 3
Service: 2
These people are amazing. The food's always perfect bread's always fresh attitudes are great ?
Wheelchair accessibility: It's flat ground to come through the door and there's definitely space
Atmosphere: 5
Food: 5
Service: 5
They do not change their gloves when cooking the raw chicken. I watched our chicken bacon ranch sub's being made because they weren't ready at the scheduled pick up time. The person making them used the same gloves to handle the raw meat, then proceeded to touch the bread then the cheese to put on the sandwiches. After the chicken was cooked, they touched the cooked chicken with the same gloves and put it on the bread, then got someone else's ordered started while the other person put the toppings on. Never changed their gloves. I'd like my $30 subs without salmonella, thank you. Didn't eat the sub's and asked for our money back.
I read the negative reviews and the vast majority are people who ordered online and/or experienced long wait times. The only negatives about this location are the obscenely long wait times, toppings falling into other toppings, and the lack of seating. This is a build your own sandwich restaurant! Of course if you're ordering online for an assembly line restaurant that is supposed to be a step by step process telling employees what you want on your sub, you run the risk of it being wrong.
The toppings falling into other toppings is something that happens at every Jersey Mike's so I don't fault them for that. I've never had an issue with the service here and they're very accommodating. Yes Jersey Mike's is priced very high but you're paying for a better quality sub.
Don't listen to the negative reviews.
Atmosphere: 4
Food: 4
Service: 5
Excellent subs.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
This is our first time being here. I asked for no cheese on my sub, easy right? Nope. I ordered online and had to stand there for 15 min while I was ignored by 6 staff members. We paid 31$ for 3 regular subs that had no meat on it and soggie bread. Do not recommend for the quality or price.
Atmosphere: 1
Food: 1
Service: 1
Just purchased mushroom sub (hot) and it was soaked in oil of some kind making the bun very soggy. Asked for extra green peppers, did not get extra.
Too many mushrooms and onions—would be so much better to choose reg, light, extra for each topping rather than tossing out half a sandwich that cost nearly 10 bucks.
Will not order this “vegetarian” option again, since the fat content is out of hand.
Emily
Food: 2
Very nice staff and the subs were great
Atmosphere: 5
Food: 5
Service: 5
Great food, fresh ingredients, helpful staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Cheese Steak
I ordered subs through the app. They got every single sub wrong. They redid the order. Got 3 of the 4 wrong on the redo. I will say, the food was very good, but I prefer to get what I order and pay for.
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