I tottally getting your chicken cheese dipper wrap with my favorite sauce
Atmosphere: 5
Food: 5
Service: 5
M H
I bought food, paid with it with my Discover. I sat down starting eating it and the cashier came out and said I needed to pay for my food, I said I did, and she asked where is the receipt. I said you didn’t give me one. She took my food away. She said she would only let me keep if I paid for it again. We verified with Discover we were charged and then the card was reversed exactly two minutes lately. There is something awry with this restaurant.
Addendum: The manager emailed us and we called the owner and they both told us we stole food and we are lying to them and we deserved to be accosted. Neither care we have video of them taking the food away and the Discover transaction.
Please see attached screenshot below. Keep in mind they accosted us over a $7.08 purchase that we paid for prior to receiving the food.
Barb Mciltrot
We thought we would stop at Subway to pick up a couple subs on our way up to the lake on this past Sunday. According to the store hours they are open at 9:00 a.m. that day so we stopped it was exactly 9:08 a.m. the lady that waited on us was very rude- the store was not ready -we had to stand there while she put all the ingredients out for the subs, then when we chose our bread, we wanted wheat, she told us there was only one loaf of wheat left so only one of us got wheat bread, the other had to choose a different bread. She acted that we were putting her out at 9:08 a.m. when they should be ready at 9:00 when they open. I have never encountered such a rude clerk at a Subway before but this store in Hermitage --we will never visit again. it was uncalled for for her to be as rude as she was!!!! Seriously!!!
Food: 1
Bethany Gettinger
Worst Subway we have ever been to. Husband went in twice and both times the staff was the rudest we have ever dealt with. Will never go back. If I could give 0 stars I would.
khaled samara
Very very Bad place they make my sandwich wrong I will never go back and not recommend it to anyone
Atmosphere: 1
Food: 1
Service: 1
Chance Scobbo
Disgusting!!!! Went in to grab lunch, while waiting for my sandwich to be made the employees were just talking over the ingredients spitting all over the food, they employees were talking about how they were puking over the weekend loud enough for the whole restaurant to hear. Absolutely foul I left without getting anything. Manager wasn’t in the building. Terrible customer service but what can you expect when there’s meth heads making your food.
Atmosphere: 1
Food: 1
Service: 1
shawnee swingle
Did an online order…ordered a pizza sub an there was no pizza sauce (marinara) on the sub!! Called on Friday it’s Monday still no phone call back! Called an there is nothing that can be done because i wouldn’t drive back to Hermitage Friday night for a remake…picture included to see NO SAUCE…wont return to this Subway or the Subway in Walmart!!There are other Sub shops local that would love our business…this isn't the first problem here…been numerous bad experiences but this was the last straw for US!!
Atmosphere: 2
Food: 1
Service: 5
Dre Wellz
Breyden and his partner today were real friendly and helpful. Made the best sub I have ever had at Subway. Will stop here
This place is so bad the freezer, cooler, soda machine and front line are all broken, there has been mold in ice machine. Front line freezes every thing causing meat and veggie sides to go bad faster the owner is extremely rude and misstreats his employees. Freezer frequently thaws out. Owner rarely orders what's needed. If you value your health please don't go to this or Walmart location in hermitage as both are owned by same person and both stores are bad. Go to Greenville location instead much better as they are corporate run not private owner who don't care
Atmosphere: 1
Food: 1
emma
We just got sandwiches up there and the bacon was raw and we asked for it to be toasted and it was not toasted hardly at all.
Atmosphere: 3
Food: 1
Service: 4
Bob Fairchild
Ordered an rotisserie chicken wrap on DoorDash and received a wrap with vegetables and no rotisserie chicken for 14 dollars. Never again
Samantha Hussey
Subs always good but the workers needs work on their people skills.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cookies, Italian B M T Footlong Pro Double Protein, Sweet Onion Chicken Teriyaki
Scott Jenkins
The new and improved Subway menu is a lot nicer and tastier. And lso a better value than the other sandwhich chain stores.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Chipotle Steak and Jack, Italian B M T Footlong Pro Double Protein, Spicy Italian Melt
What's the point when corp runs tv ads offering 6.99 meal deals the the store refuses to honor it
Atmosphere: 1
Service: 1
They went the extra mile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Cookies, Rotisserie-Style Chicken, All-Pro Sweet Onion Chicken Teriyaki, All-American Club
I tottally getting your chicken cheese dipper wrap with my favorite sauce
Atmosphere: 5
Food: 5
Service: 5
I bought food, paid with it with my Discover. I sat down starting eating it and the cashier came out and said I needed to pay for my food, I said I did, and she asked where is the receipt. I said you didn’t give me one. She took my food away. She said she would only let me keep if I paid for it again. We verified with Discover we were charged and then the card was reversed exactly two minutes lately. There is something awry with this restaurant.
Addendum: The manager emailed us and we called the owner and they both told us we stole food and we are lying to them and we deserved to be accosted. Neither care we have video of them taking the food away and the Discover transaction.
Please see attached screenshot below. Keep in mind they accosted us over a $7.08 purchase that we paid for prior to receiving the food.
We thought we would stop at Subway to pick up a couple subs on our way up to the lake on this past Sunday. According to the store hours they are open at 9:00 a.m. that day so we stopped it was exactly 9:08 a.m. the lady that waited on us was very rude- the store was not ready -we had to stand there while she put all the ingredients out for the subs, then when we chose our bread, we wanted wheat, she told us there was only one loaf of wheat left so only one of us got wheat bread, the other had to choose a different bread. She acted that we were putting her out at 9:08 a.m. when they should be ready at 9:00 when they open. I have never encountered such a rude clerk at a Subway before but this store in Hermitage --we will never visit again. it was uncalled for for her to be as rude as she was!!!! Seriously!!!
Food: 1
Worst Subway we have ever been to. Husband went in twice and both times the staff was the rudest we have ever dealt with. Will never go back. If I could give 0 stars I would.
Very very Bad place they make my sandwich wrong I will never go back and not recommend it to anyone
Atmosphere: 1
Food: 1
Service: 1
Disgusting!!!! Went in to grab lunch, while waiting for my sandwich to be made the employees were just talking over the ingredients spitting all over the food, they employees were talking about how they were puking over the weekend loud enough for the whole restaurant to hear. Absolutely foul I left without getting anything. Manager wasn’t in the building. Terrible customer service but what can you expect when there’s meth heads making your food.
Atmosphere: 1
Food: 1
Service: 1
Did an online order…ordered a pizza sub an there was no pizza sauce (marinara) on the sub!! Called on Friday it’s Monday still no phone call back! Called an there is nothing that can be done because i wouldn’t drive back to Hermitage Friday night for a remake…picture included to see NO SAUCE…wont return to this Subway or the Subway in Walmart!!There are other Sub shops local that would love our business…this isn't the first problem here…been numerous bad experiences but this was the last straw for US!!
Atmosphere: 2
Food: 1
Service: 5
Breyden and his partner today were real friendly and helpful. Made the best sub I have ever had at Subway. Will stop here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Sub an Cookie
Restaurantji Recommends
This place is so bad the freezer, cooler, soda machine and front line are all broken, there has been mold in ice machine. Front line freezes every thing causing meat and veggie sides to go bad faster the owner is extremely rude and misstreats his employees. Freezer frequently thaws out. Owner rarely orders what's needed. If you value your health please don't go to this or Walmart location in hermitage as both are owned by same person and both stores are bad. Go to Greenville location instead much better as they are corporate run not private owner who don't care
Atmosphere: 1
Food: 1
We just got sandwiches up there and the bacon was raw and we asked for it to be toasted and it was not toasted hardly at all.
Atmosphere: 3
Food: 1
Service: 4
Ordered an rotisserie chicken wrap on DoorDash and received a wrap with vegetables and no rotisserie chicken for 14 dollars. Never again
Subs always good but the workers needs work on their people skills.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cookies, Italian B M T Footlong Pro Double Protein, Sweet Onion Chicken Teriyaki
The new and improved Subway menu is a lot nicer and tastier. And lso a better value than the other sandwhich chain stores.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Chipotle Steak and Jack, Italian B M T Footlong Pro Double Protein, Spicy Italian Melt
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