Great local restaurant. Service and reuben sandwich were great! Brisket nachos were ok. Would go again!
Atmosphere: 5
Food: 4
Service: 5
Kristine Lewis
We had really great meals and the staff was so sweet and accommodating of our puppy who sat with us outside.
Atmosphere: 4
Food: 5
Service: 5
nick kussoff
Fun local spot with a pool table, jukebox, and frequent live music. I've always had a great experience here, and the food is great too!
Atmosphere: 5
Food: 5
Service: 5
Heather Yeremsky
I couldn’t tell you if the food was good or if the price was worth it because we didn’t make it past sitting at a table. Middle of the day, stooped in for lunch with my granddaughter and her boyfriend. Waitress/bartender walked over to ask my granddaughter her age and proceeded to tell her she wasn’t allowed in the restaurant ( I was using the restroom) without a parent or guardian. My granddaughter proceeded to say that I was just using the restroom and would be right back. Waitress/bartender then questioned whether or not I was actually her grandmother. When I came out of the bathroom my granddaughter simply stood up and I knew we were not having lunch there. Now… I can only guess but based upon the heads turning when we walked in… I am going to say that they didn’t want us to remain. Just for clarification: I am white, my granddaughter is multiracial and her boyfriend is Hispanic. It’s sad that we couldn’t just have a quiet lunch without prejudice and judgement based upon appearance. On the other hand.. the Hotel Wayne was very welcoming and the food was delicious.
Zachary Sexton
Just wanted food, no alcohol, couldn’t serve us because my wife didn’t have ID. Again neither of us wanted to purchase alcohol. Do not recommend.
Atmosphere: 1
Service: 1
Timothy Fink
Great place, service food and customers all tops.. highly recommend
Atmosphere: 5
Food: 5
Service: 5
Patryk Makowski
Simply put, amazing place to enjoy chat and a drink. I strongly recommend Twisted Rail for it's atmosphere and the kindness of the bar lady. I hope i could come back some time!
Atmosphere: 5
Service: 4
Tricia Peterson
The service was very slow.
Atmosphere: 2
Service: 1
Margo
Oh, that Maggie! Not only does she make a fabulous cocktail, she gives you the best tips on what to do in town! We visited three times in two days and will come back in the winter. Great vibe. Can’t wait to come back. 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Jessica Laroche
I came here on Sunday, August 4th, with a group of six. Four of us walked in together, two of us ordered a drink, one friend came in shortly after we picked up our drinks, and another was still in the car getting ready. What happened next was honestly appalling — and unacceptable for any business that claims to care about its customers.
The bartender with purple hair (I believe I heard her name is Stephanie?) refused to serve one of our friends because of a Google review she had written almost two months ago.
After being refused a beer, our friend asked another person in our group to order a beer on her behalf — and Stephanie refused again, saying she “knew who it was for.” It was genuinely immature and uncomfortable to witness. This wasn't about policy. This was about pettiness.
Myself and the other friend who had already gotten a drink immediately closed our tabs — and for the first time ever at this bar, we left zero tip. That’s saying a lot, because we usually stay for hours, order multiple rounds, and tip generously. But because of Stephanie’s behavior, the bar lost revenue from six customers that night. Three of the girls had already left, and it was just me and one other friend left to close our tabs.
As we were just trying to pay, Stephanie literally said, “Why would I serve your friend when she tried to get me fired?” in front of multiple people. First of all... maybe so you can help generate business? Secondly, to get a good tip? And lastly, to help end this weird feud. If you weren’t rude in the first place, the Google review (which has since been removed! Unbelievable.) wouldn’t have been written to begin with. And newsflash: you weren’t fired. So maybe correcting your behavior as a service provider is a better idea than punishing paying customers.
Again, she refused to serve our friend — not because of anything that happened that night (which was calm and respectful), but because of a personal grudge. Then she involved two more people who had nothing to do with the original situation. That’s not customer service. That’s retaliation.
To make matters worse, as we were walking out, Stephanie threw in a sarcastic jab: “Yeah, that’s why you and your friends are leaving, ha!” Totally uncalled for. My friend calmly turned back and said, “You don’t need to drag us into this. We’re just trying to leave.” Stephanie called her childish. My friend never raised her voice, stayed respectful, and tried to keep it mature. Stephanie did not.
The next night, five of us planned to return. We were hoping Alicia — who is always warm, friendly, fun, and professional — would be working. But when we saw Stephanie again, we turned around and left. No drinks. No tips. Another night of lost business — again, because of one employee.
Stephanie has every right to refuse service within reason. But holding onto a two-month-old review and using it as justification to target someone — and then berating others who weren’t even involved? That’s beyond unprofessional.
There are multiple reviews about this bartender behaving this way — and now I’ve seen it firsthand. I’m not quick to say someone should be fired, but something absolutely needs to change. She clearly doesn’t have the bar’s reputation, financial health, or customer experience in mind. Whether it’s serious retraining or a new role, management needs to act — because if not, people will continue to walk away.
We came here to support the business, not be caught in one bartender’s personal drama. This place could be great — but right now, it’s not worth the disrespect.
Rude bartender with purple hair that seems to have many google review about her.. it’s unfortunate management has done nothing to correct this behavior.
Unfortunately, I had a very disappointing experience at this bar on Sunday Aug. 4th, due to unprofessional behavior from one of the bartenders. My friend was refused service, not because of her conduct that night, but due to a previous Google review she had written — which the bartender openly referenced and said, “she tried to get me fired.” I remained respectful and neutral during the situation, saying nothing inappropriate to the bartender and trying to honor both perspectives.
However, as I was walking out, the bartender made a sarcastic comment: “Yeah, that’s why you and your friends are leaving hah!” — clearly trying to provoke a reaction. My friend previously had noticed that SFM- short fat Mexican- was written on her receipt and during this one sided argument she doubled down saying “if she wants me to write that on her receipt again I can”. Truly disgusting in a place of business. I calmly explained that I had nothing to do with their prior disagreement and that involving me was unfair and unprofessional. Instead of diffusing the situation, she doubled down, calling me “childish” and continuing to argue while I tried to have a mature conversation.
We came to support the business and enjoy ourselves, but left feeling disrespected. Sadly, this isn’t the first time I’ve noticed poor treatment from staff, especially toward customers of color. It’s disappointing to see personal grievances take priority over professionalism and customer service. I hope the management addresses the pattern of behavior among certain bartenders before it drives more business away.
Atmosphere: 1
Service: 1
Kevin Warfield
Had the Applewood smoked wings with mild sause.. they were amazing! Will definitely order again.
Food: 5
Niki Callaghan
No, I don’t recommend them because they condone this type of behavior from their employees apparently
Joe B
Cold beer
Atmosphere: 5
Food: 5
Service: 5
Rick Peragallo
It is a nice, cozy place. The food was excellent. I would definitely go back there .
Great local restaurant. Service and reuben sandwich were great! Brisket nachos were ok. Would go again!
Atmosphere: 5
Food: 4
Service: 5
We had really great meals and the staff was so sweet and accommodating of our puppy who sat with us outside.
Atmosphere: 4
Food: 5
Service: 5
Fun local spot with a pool table, jukebox, and frequent live music. I've always had a great experience here, and the food is great too!
Atmosphere: 5
Food: 5
Service: 5
I couldn’t tell you if the food was good or if the price was worth it because we didn’t make it past sitting at a table. Middle of the day, stooped in for lunch with my granddaughter and her boyfriend. Waitress/bartender walked over to ask my granddaughter her age and proceeded to tell her she wasn’t allowed in the restaurant ( I was using the restroom) without a parent or guardian. My granddaughter proceeded to say that I was just using the restroom and would be right back. Waitress/bartender then questioned whether or not I was actually her grandmother. When I came out of the bathroom my granddaughter simply stood up and I knew we were not having lunch there.
Now… I can only guess but based upon the heads turning when we walked in… I am going to say that they didn’t want us to remain. Just for clarification: I am white, my granddaughter is multiracial and her boyfriend is Hispanic. It’s sad that we couldn’t just have a quiet lunch without prejudice and judgement based upon appearance.
On the other hand.. the Hotel Wayne was very welcoming and the food was delicious.
Just wanted food, no alcohol, couldn’t serve us because my wife didn’t have ID. Again neither of us wanted to purchase alcohol. Do not recommend.
Atmosphere: 1
Service: 1
Great place, service food and customers all tops.. highly recommend
Atmosphere: 5
Food: 5
Service: 5
Simply put, amazing place to enjoy chat and a drink. I strongly recommend Twisted Rail for it's atmosphere and the kindness of the bar lady. I hope i could come back some time!
Atmosphere: 5
Service: 4
The service was very slow.
Atmosphere: 2
Service: 1
Oh, that Maggie! Not only does she make a fabulous cocktail, she gives you the best tips on what to do in town! We visited three times in two days and will come back in the winter. Great vibe. Can’t wait to come back. 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
I came here on Sunday, August 4th, with a group of six. Four of us walked in together, two of us ordered a drink, one friend came in shortly after we picked up our drinks, and another was still in the car getting ready. What happened next was honestly appalling — and unacceptable for any business that claims to care about its customers.
The bartender with purple hair (I believe I heard her name is Stephanie?) refused to serve one of our friends because of a Google review she had written almost two months ago.
After being refused a beer, our friend asked another person in our group to order a beer on her behalf — and Stephanie refused again, saying she “knew who it was for.” It was genuinely immature and uncomfortable to witness. This wasn't about policy. This was about pettiness.
Myself and the other friend who had already gotten a drink immediately closed our tabs — and for the first time ever at this bar, we left zero tip. That’s saying a lot, because we usually stay for hours, order multiple rounds, and tip generously. But because of Stephanie’s behavior, the bar lost revenue from six customers that night. Three of the girls had already left, and it was just me and one other friend left to close our tabs.
As we were just trying to pay, Stephanie literally said, “Why would I serve your friend when she tried to get me fired?” in front of multiple people. First of all... maybe so you can help generate business? Secondly, to get a good tip? And lastly, to help end this weird feud. If you weren’t rude in the first place, the Google review (which has since been removed! Unbelievable.) wouldn’t have been written to begin with. And newsflash: you weren’t fired. So maybe correcting your behavior as a service provider is a better idea than punishing paying customers.
Again, she refused to serve our friend — not because of anything that happened that night (which was calm and respectful), but because of a personal grudge. Then she involved two more people who had nothing to do with the original situation. That’s not customer service. That’s retaliation.
To make matters worse, as we were walking out, Stephanie threw in a sarcastic jab: “Yeah, that’s why you and your friends are leaving, ha!” Totally uncalled for. My friend calmly turned back and said, “You don’t need to drag us into this. We’re just trying to leave.” Stephanie called her childish. My friend never raised her voice, stayed respectful, and tried to keep it mature. Stephanie did not.
The next night, five of us planned to return. We were hoping Alicia — who is always warm, friendly, fun, and professional — would be working. But when we saw Stephanie again, we turned around and left. No drinks. No tips. Another night of lost business — again, because of one employee.
Stephanie has every right to refuse service within reason. But holding onto a two-month-old review and using it as justification to target someone — and then berating others who weren’t even involved? That’s beyond unprofessional.
There are multiple reviews about this bartender behaving this way — and now I’ve seen it firsthand. I’m not quick to say someone should be fired, but something absolutely needs to change. She clearly doesn’t have the bar’s reputation, financial health, or customer experience in mind. Whether it’s serious retraining or a new role, management needs to act — because if not, people will continue to walk away.
We came here to support the business, not be caught in one bartender’s personal drama. This place could be great — but right now, it’s not worth the disrespect.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Rude bartender with purple hair that seems to have many google review about her.. it’s unfortunate management has done nothing to correct this behavior.
Unfortunately, I had a very disappointing experience at this bar on Sunday Aug. 4th, due to unprofessional behavior from one of the bartenders. My friend was refused service, not because of her conduct that night, but due to a previous Google review she had written — which the bartender openly referenced and said, “she tried to get me fired.” I remained respectful and neutral during the situation, saying nothing inappropriate to the bartender and trying to honor both perspectives.
However, as I was walking out, the bartender made a sarcastic comment: “Yeah, that’s why you and your friends are leaving hah!” — clearly trying to provoke a reaction. My friend previously had noticed that SFM- short fat Mexican- was written on her receipt and during this one sided argument she doubled down saying “if she wants me to write that on her receipt again I can”. Truly disgusting in a place of business. I calmly explained that I had nothing to do with their prior disagreement and that involving me was unfair and unprofessional. Instead of diffusing the situation, she doubled down, calling me “childish” and continuing to argue while I tried to have a mature conversation.
We came to support the business and enjoy ourselves, but left feeling disrespected. Sadly, this isn’t the first time I’ve noticed poor treatment from staff, especially toward customers of color. It’s disappointing to see personal grievances take priority over professionalism and customer service. I hope the management addresses the pattern of behavior among certain bartenders before it drives more business away.
Atmosphere: 1
Service: 1
Had the Applewood smoked wings with mild sause.. they were amazing! Will definitely order again.
Food: 5
No, I don’t recommend them because they condone this type of behavior from their employees apparently
Cold beer
Atmosphere: 5
Food: 5
Service: 5
It is a nice, cozy place. The food was excellent. I would definitely go back there .
Atmosphere: 5
Food: 5
Service: 5
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