This place is fantastic. The wait staff is pleasant and knowledgeable. The food is delicious and the delivery is done by rolling bot carts.
Jacob Polka
Food was fast and great and good rewards I’d recommend to order a bunch of different types of dumplings with a group and split them
James Schiavo
Exceptional food, excellent service.
Jonathan Yatsky
A table full of dumplings delivered by robot! If you like dim sum or want to try it for the first time this place is great! Just remember to order enough for everyone
Will
This was for our DoorDash order. All the food was absolutely inedible. The chicken dumplings were dry and tasteless, outside dumpling felt uncooked but at least the chicken seemed to be. The bbq pork skewers were so dry, cold, and tasteless with no sauce. They were basically just giant pieces of jerky. The sesame chicken sauce was so sweet and mushy. The beef noodle soup came with this bizarre broth that tasted like 10% chicken broth 90% water with no salt, just gross. Every dish was so bad we were uncomfortable to even eat it anymore because we didn’t trust it.
With so many good Asian restaurants around it’s baffling how much was missed here
Atmosphere: 1
Food: 1
Service: 1
Dennis Schock
The food was very good. You can tell that the dumplings are made fresh. The robot waiter was cute but also functional. Overall a great place to eat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dim Sum, Soup
Annette Perry
Dim Sum use to be great and reliable. Now you never know what your going to get. Scallion pancakes, roast pork buns, awesome! The hot and sour soup awful, it had ZERO flavor only got sour. Fried vegetables dumplings tasted like i was eating grass clippings. So very disappointed especially with how much you pay.
Food: 3
Aosh Bryan
Nice dim sum, friendly staff & good environment. You can find better places in NY and Chinatown for sure, but in suburban area, they dominate the market!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shanghai Dumplings, Dim Sum, Xiao Long Bao
aidan bee
spicy pork soup buns so good you'd slap your mama excellent service, scallion pancake kept its crunch for each and every bite. totes yummers
Very tasty food, I loved the Shanghai style ribs and the piggy buns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Piggy Bun
「 OneeGiri 」
口水鸡 looks nothing like the picture and is actually just chicken with some sort of peanut sauce. The dimsum are all super dry with barely any meat inside. The shanghai pork buns actually have so little meat that you can’t see any at all when you bite in. The soup dumplings also have no soup inside of them. Quite disappointed :(
Atmosphere: 5
Food: 1
Service: 4
Ricci Truong
Finally got to try Dum Sum Factory and it was a lovely experience! The food was very good, our favorite was the Sesame Chicken. We enjoyed the atmosphere of the restaurant and the wait staff was nice and accommodating. They even had a little robot delivering food to a table just before we left. I didn't get a photo though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dim Sum, Steamed Soup Dumpling, Steamed Pork Bun Per, Crystal Shrimp Dumpling, Sesame Chicken
Julie Fuchs
Brisket noodle soup, pork soup dumplings and scallion pancakes are my go to's here.
Good food and service. Only had apps and Gen Tso.
Atmosphere: 4
Food: 4
Service: 4
This place is fantastic. The wait staff is pleasant and knowledgeable. The food is delicious and the delivery is done by rolling bot carts.
Food was fast and great and good rewards I’d recommend to order a bunch of different types of dumplings with a group and split them
Exceptional food, excellent service.
A table full of dumplings delivered by robot! If you like dim sum or want to try it for the first time this place is great! Just remember to order enough for everyone
This was for our DoorDash order. All the food was absolutely inedible. The chicken dumplings were dry and tasteless, outside dumpling felt uncooked but at least the chicken seemed to be. The bbq pork skewers were so dry, cold, and tasteless with no sauce. They were basically just giant pieces of jerky. The sesame chicken sauce was so sweet and mushy. The beef noodle soup came with this bizarre broth that tasted like 10% chicken broth 90% water with no salt, just gross. Every dish was so bad we were uncomfortable to even eat it anymore because we didn’t trust it.
With so many good Asian restaurants around it’s baffling how much was missed here
Atmosphere: 1
Food: 1
Service: 1
The food was very good. You can tell that the dumplings are made fresh. The robot waiter was cute but also functional. Overall a great place to eat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Dim Sum, Soup
Dim Sum use to be great and reliable. Now you never know what your going to get. Scallion pancakes, roast pork buns, awesome! The hot and sour soup awful, it had ZERO flavor only got sour. Fried vegetables dumplings tasted like i was eating grass clippings. So very disappointed especially with how much you pay.
Food: 3
Nice dim sum, friendly staff & good environment. You can find better places in NY and Chinatown for sure, but in suburban area, they dominate the market!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shanghai Dumplings, Dim Sum, Xiao Long Bao
spicy pork soup buns so good you'd slap your mama
excellent service, scallion pancake kept its crunch for each and every bite. totes yummers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Pork Dumplings, Scallion Pancake
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
Very tasty food, I loved the Shanghai style ribs and the piggy buns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Piggy Bun
口水鸡 looks nothing like the picture and is actually just chicken with some sort of peanut sauce. The dimsum are all super dry with barely any meat inside. The shanghai pork buns actually have so little meat that you can’t see any at all when you bite in. The soup dumplings also have no soup inside of them. Quite disappointed :(
Atmosphere: 5
Food: 1
Service: 4
Finally got to try Dum Sum Factory and it was a lovely experience! The food was very good, our favorite was the Sesame Chicken. We enjoyed the atmosphere of the restaurant and the wait staff was nice and accommodating. They even had a little robot delivering food to a table just before we left. I didn't get a photo though.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dim Sum, Steamed Soup Dumpling, Steamed Pork Bun Per, Crystal Shrimp Dumpling, Sesame Chicken
Brisket noodle soup, pork soup dumplings and scallion pancakes are my go to's here.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Beef Brisket Noodle Soup, Dim Sum, Soup, Scallion Pancake
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