Start closing this thang at 11 bc the workers ain’t gon do nothing or serve nothing after then anyway lol
Atmosphere: 1
Food: 3
Service: 1
Michael
This Wendy's off Horsham and 611 is the worst every time I go there they're out of food or they make you wait for 15-20 minutes. A couple times I went there and they weren't open yet what a joke extremely poor management it's horrible
Erica Owens
Customer service in the drive thru is absolute garbage. No greetings, no nothing. Just rude....will never go again
Tara Yoder
Tried to order lunch and they don’t accept 50 or 100 dollar bills. No where is it posted. Ridiculous. This is America, cash accepted everywhere.
Scott B.
This is by far the worst Wendy's in the area. Consistently bad for years! Rude employees who have no sense of urgency and the food is always below subpar! They close at 12 am...I show up at 10:45. Lights are off, drive through is telling me they are closed...only problem is I placed a mobile order!! I know the lazy employees are hiding in there. They always make you pull up and wait in a spot for atleast 10 minutes while they wait for "fresh" food. It always comes out terrible. Nuggets are tough and old, burger is not edible and has the texture or cardboard and my baconator fries were one solid clump of old cheese and fries with zero crisp. 11 dollars basically for a drink. Just close this location down already and stop stealing peoples money. "Pull up to this parking spot we are just waiting on your fries"....15 minutes later they forget about me and I physically go in to remind them and they had no idea who I was or what I ordered. This location is an actualy joke and what an embarrassing life to live working here with such disrespectful work ethic. I'm done.
Atmosphere: 1
Food: 1
Service: 1
Paul Black
With it being 11:19 a.m. the dining area wasn't open it looked clean but not open with no explanation was enough for me just to pull off
Atmosphere: 1
Service: 1
Mike Niwinski
Ordered fries and nuggets. Told to wait in the parking lot for the fries for over 10 minutes. Employee comes up and asks what I was waiting for - they lost the order. Waited another 20 minutes and went inside but was told to wait to be served. They still had not made fries and asked why I was waiting. Altogether it took over 45 for 1 order of fries
Atmosphere: 1
Food: 1
Service: 1
Alph vaz
Overheard staff complaining about bad reviews. Burnt food consistently bad experience
Atmosphere: 1
Food: 1
Service: 1
Max Hamilton
Anthrax in my sandwich.
Atmosphere: 3
Food: 5
Service: 1
Chuck M
I just visited Wendy’s in Horsham on Easton Road. My experience was abysmal. I’ve never had such a rude associate (I was told her name was Shardee) at any chain treat me like that. I would like to know what Wendy’s guidelines for interactions with customers are because I was called stupid and my food was basically thrown at me by the way it was shoved in my face. I tried to remain calm and thanks to another associate, Tina, I didn’t lose my cool.
I made a mobile order to pick up through drive thru (I had two young children in the back of my car and one was sleeping) and when I told the speaker this Shardee told me “Just come inside”. I tried to reason with her but she said “You have a $30 mobile order, you’re going to have to come inside.” To which I replied, “I’m not coming inside.” This is when she said “I don’t understand what this man doesn’t understand. Stupid.” I pulled around and Tina immediately told me that it wasn’t her on the speaker. Needless to say, nothing improved with the rest of the transaction because Shardee felt she needed to bring out my items herself and was rude with what she said and how she shoved the items in my face. If this is acceptable at Wendy’s I’m shocked. Maybe it’s just this location because there is staffing issues. Either way, I will not be visiting this location again and will share this story with anyone willing to listen.
Every time I go here to the drive through I'm asked to pull into a parking spot where I wait roughly 10 minute for my order to be brought out. The parking spots are usually full from others being asked to do the same. This allows for them to cheat their service time. Food is usually inconsistent with the quality of other locations. Even been served half flavored coke.
Atmosphere: 2
Food: 2
Service: 2
Яхъе Тураходжаев
the food is good
Atmosphere: 3
Food: 5
Service: 4
Melissa Pulinario
Thee worse Wendy’s ever. Save your money and frustration from going there. Have gone there a few times … have found hair in my drinks and food. Just nasty all around including the staff.
Steal Oil
Notice how all the one stars have reasons and the 5 stars seemed to just be put there for damage control…
If you’re desperate come to this Wendys. It has a large demographic of a certain type, and unfortunately, like at other establishments, they act the same. The manager up front with the dreads had the most dead look on her eyes (unless she looks like that already) from taking orders from people who had good energy. If even the manager can’t smile imagine how their employees are
Atmosphere: 3
Food: 4
Service: 1
Illia
Perfect. Very good service, fast and the food was fresh.
Start closing this thang at 11 bc the workers ain’t gon do nothing or serve nothing after then anyway lol
Atmosphere: 1
Food: 3
Service: 1
This Wendy's off Horsham and 611 is the worst every time I go there they're out of food or they make you wait for 15-20 minutes. A couple times I went there and they weren't open yet what a joke extremely poor management it's horrible
Customer service in the drive thru is absolute garbage. No greetings, no nothing. Just rude....will never go again
Tried to order lunch and they don’t accept 50 or 100 dollar bills. No where is it posted. Ridiculous. This is America, cash accepted everywhere.
This is by far the worst Wendy's in the area. Consistently bad for years! Rude employees who have no sense of urgency and the food is always below subpar! They close at 12 am...I show up at 10:45. Lights are off, drive through is telling me they are closed...only problem is I placed a mobile order!! I know the lazy employees are hiding in there. They always make you pull up and wait in a spot for atleast 10 minutes while they wait for "fresh" food. It always comes out terrible. Nuggets are tough and old, burger is not edible and has the texture or cardboard and my baconator fries were one solid clump of old cheese and fries with zero crisp. 11 dollars basically for a drink. Just close this location down already and stop stealing peoples money. "Pull up to this parking spot we are just waiting on your fries"....15 minutes later they forget about me and I physically go in to remind them and they had no idea who I was or what I ordered. This location is an actualy joke and what an embarrassing life to live working here with such disrespectful work ethic. I'm done.
Atmosphere: 1
Food: 1
Service: 1
With it being 11:19 a.m. the dining area wasn't open it looked clean but not open with no explanation was enough for me just to pull off
Atmosphere: 1
Service: 1
Ordered fries and nuggets. Told to wait in the parking lot for the fries for over 10 minutes. Employee comes up and asks what I was waiting for - they lost the order. Waited another 20 minutes and went inside but was told to wait to be served. They still had not made fries and asked why I was waiting. Altogether it took over 45 for 1 order of fries
Atmosphere: 1
Food: 1
Service: 1
Overheard staff complaining about bad reviews. Burnt food consistently bad experience
Atmosphere: 1
Food: 1
Service: 1
Anthrax in my sandwich.
Atmosphere: 3
Food: 5
Service: 1
I just visited Wendy’s in Horsham on Easton Road. My experience was abysmal. I’ve never had such a rude associate (I was told her name was Shardee) at any chain treat me like that. I would like to know what Wendy’s guidelines for interactions with customers are because I was called stupid and my food was basically thrown at me by the way it was shoved in my face. I tried to remain calm and thanks to another associate, Tina, I didn’t lose my cool.
I made a mobile order to pick up through drive thru (I had two young children in the back of my car and one was sleeping) and when I told the speaker this Shardee told me “Just come inside”. I tried to reason with her but she said “You have a $30 mobile order, you’re going to have to come inside.” To which I replied, “I’m not coming inside.” This is when she said “I don’t understand what this man doesn’t understand. Stupid.” I pulled around and Tina immediately told me that it wasn’t her on the speaker. Needless to say, nothing improved with the rest of the transaction because Shardee felt she needed to bring out my items herself and was rude with what she said and how she shoved the items in my face. If this is acceptable at Wendy’s I’m shocked. Maybe it’s just this location because there is staffing issues. Either way, I will not be visiting this location again and will share this story with anyone willing to listen.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Every time I go here to the drive through I'm asked to pull into a parking spot where I wait roughly 10 minute for my order to be brought out. The parking spots are usually full from others being asked to do the same. This allows for them to cheat their service time. Food is usually inconsistent with the quality of other locations. Even been served half flavored coke.
Atmosphere: 2
Food: 2
Service: 2
the food is good
Atmosphere: 3
Food: 5
Service: 4
Thee worse Wendy’s ever. Save your money and frustration from going there. Have gone there a few times … have found hair in my drinks and food. Just nasty all around including the staff.
Notice how all the one stars have reasons and the 5 stars seemed to just be put there for damage control…
If you’re desperate come to this Wendys. It has a large demographic of a certain type, and unfortunately, like at other establishments, they act the same. The manager up front with the dreads had the most dead look on her eyes (unless she looks like that already) from taking orders from people who had good energy. If even the manager can’t smile imagine how their employees are
Atmosphere: 3
Food: 4
Service: 1
Perfect. Very good service, fast and the food was fresh.
Atmosphere: 5
Food: 5
Service: 5
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