Chipotle Mexican Grill
1198 Mae St, Hummelstown
(717) 312-3599
Recent Reviews
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This place is rarely clean. And never has all of the ingredients. Even 1 hour after opening they are out of ingredients.
Atmosphere: 1
Food: 1
Service: 1
They take food out of the serving spoon when they serve the plate.
Atmosphere: 2
Food: 4
Service: 2
Looked at the reviews and I was wary at first. But they were great. We went 15 minutes before closing and the order was messed up at first but the young man was very good about it. He fixed it right up for us.
Atmosphere: 4
Food: 5
Service: 5
Ordered delivery. They added sour cream to it when they shouldn’t have. Cost me $10 to deliver it. The best they can do is give me a free burrito with my next visit. So now I wasted money on their delivery service and lost out on a meal. Do better Chipotle. Obviously your workers can’t comprehend a simple task. This place is going down hill and I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Very dirty, understaffed and the lady at the counter was rude. The ingredients at the counter were visibly dated and nasty. Not to mention 17$ for a burrito is insane
Atmosphere: 1
Food: 1
Service: 1
I get Chipotle so much like once a week and this is the closest Chipotle to my house. However, lately I have been willing to drive the 20 minutes to a different Chipotle because every night when I go to the Chipotle and I order chicken, it is so burnt. It's pretty much unbearable to eat however, I went there during lunch and I have not had this problem. But anytime I go there during the evening it is every time without a doubt burnt chicken. 🤢
Atmosphere: 4
Food: 1
Service: 3
Fast service today 🙌
Atmosphere: 5
Food: 5
Service: 5
(DO NOT COME TO THIS CHIPOTLE!!)
This is the second time that I wasted my money on this chipotle. If you’re delivering be extra careful because they love to mess up your order! Especially at this location this is my second time getting only HALF of my bowl and I spend $18 to only get HALF of what I ordered. This is literally outrageous!!!!! AND I COULDNT EVEN GET A REFUND!!!!!!
Atmosphere: 1
Food: 1
Service: 1
my order had extra everything, still got half portions
Atmosphere: 1
Food: 1
Service: 1
Barely got any rice or meat got more salsa, guac and sour cream, rice was hard and cut my mouth open definitely not worth 40$
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered my two bowls online, asked for extras on both bowls for a few different items. Opened both bowls, neither of them had those extras. Also didn’t receive silverware in our bag. The carnitas didn’t look cooked fully and the white rice was crunchy/hard so i took that bowl back asking for a manager. The manager was speaking to me and explaining everything to me and i was showing her my receipt with all the extras, while this girl in the back name Kara (or however you spell it) kept yelling at me from across the room, mind you the manager asked her countless times to stay out of it and that she was handling it on her own. The entire time i stood in there getting my bowl remade this woman took it upon herself to keep yelling at me from across the room. Very disrespectful considering the amount of money i paid and tipped over 20%. There’s absolutely no one for an employee to speak to a customer like that especially when they aren’t a manager. The girl who remade my bowl (didn’t catch her name) was very nice and apologized for the whole situation. Coming from someone who also works in the food industry, please retrain your employees on customer service.
Atmosphere: 1
Food: 1
Service: 1
Put Corn in my Burrito when I didn't ask for corn. Also didn't put chicken just a half ass scoop of brisket
Food: 1
Service: 1
The food was really good. But unfortunately we had it delivered and checked to include napkins and utensils but they were not included with the order. We literally had no way to eat our bowls because there’s no utensils where we are it. Had to get creative.
And one of the bowls was missing the meat. Things to improve upon here but the food was really good so I wanted to boost the reviews a little.
Food: 5
Food was good
Restaurant was pretty clean and the staff did a good job
Atmosphere: 4
Food: 4
Service: 4
Absolutely love this place! Sam, the girl with the eyebrow piercing, was super friendly and made the whole experience amazing. She really knows her stuff and gave me the best recommendations. Her vibe is so cool, and she made sure I was comfortable the entire time. The service was fast, and the quality is top-notch. I’ll definitely be coming back because of how awesome Sam was! Highly recommend if you’re looking for great service and a chill atmosphere!
Atmosphere: 5
Food: 5
Service: 4
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