Philly Pretzel Factory
$ • Pretzels, Bakery
Hours:
233 Hershey Rd Suite B, Hummelstown
(717) 620-4010
About Philly Pretzel Factory
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Philly Pretzel Factory Reviews
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a shout out to the great job your team did Sunday, February 12, 2023. As busy and as overwhelmed as you guys were with all the large superbowl orders, your team did a fantastic job staying professional and doing the best you could to get the orders out the door as quickly as possible and to accommodate customers questions and concerns at the same time. although not everyone had the extra time available to them to wait, you were very empathetic to each person's needs and doing...read full review
Totally unimpressed. I was all set for a nice hot pretzel and my husband went in and bought five of them. Even being under the heat lamp we ended up with five cold pretzels. Even the dips did not help. I won’t be wasting my money here again.
Absolutely the best soft pretzels ever. I got a tray full and I mean full of, bite sized soft pretzel bites with all sorts of dipping sauces. We all loved it! I definitely recommend this place.
Ratings
Menu
Hours
| Monday | 7AM - 6PM |
| Tuesday | 7AM - 6PM |
| Wednesday | 7AM - 6PM |
| Thursday | 7AM - 6PM |
| Friday | 7AM - 6PM |
| Saturday | 9AM - 5PM |
| Sunday | 9AM - 5PM |
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The Philly Pretzel Factory is a beloved eatery that brings the authentic taste of Philadelphia to its customers. This establishment is renowned for its classic pretzel dogs and pretzels that closely resemble the iconic treats from Center City, Philadelphia. The dedicated team at Philly Pretzel Factory is highly praised for their exceptional customer service, even during the busiest times of the year.
Customers have consistently praised the integrity and quality of the Philly Pretzel Factory, with one customer describing their experience as "A+ integrity and customer service." The staff's commitment to customer satisfaction is evident, as they have gone above and beyond to ensure customer concerns are addressed, even going so far as to provide a free replacement order after a last-minute equipment failure.
The pretzels at Philly Pretzel Factory are a hit with both children and adults alike. One customer raved about the fresh and delicious mini pretzels, which were a hit with their child's 4th-grade class. Another customer praised the warm, fresh, and generously portioned pretzels, noting that they were "much better value" than those from a competitor.
With its dedication to authentic Philly-style pretzels, exceptional customer service, and unbeatable value, the Philly Pretzel Factory is a must-visit destination for anyone craving a true taste of Philadelphia.