Rude, lady had poor attitude. Refuses cash because they don't want to count cash at shift change
Atmosphere: 3
Food: 3
Service: 1
Kelsey Harris
The guy said they will not make nuggets at all because they take too long and sell out so quickly. Gee, maybe that's cuz they're portable which is ideal at the rest stop, friend.
Atmosphere: 1
Food: 1
Service: 1
Truth Warrior
Pretzel was ok. Service was exceptional and professional A little overpriced. Overall would recommend.
Atmosphere: 5
Food: 4
Service: 5
Mark Wikt
Pretzel was ok. Service was exceptional and professionalA little overpriced.Overall would recommend.
Atmosphere: 5
Food: 4
Service: 5
Ashley Jones
Worst location I’ve ever been to . Pretzel was raw and still doey yuck
Atmosphere: 1
Food: 1
Service: 1
Lauren Vasco
Hours aren’t accurate, this location is a disappointment to the franchise. Employees were rude when asked why they closed an hour early as well. Wish I could give 0 stars!
Atmosphere: 1
Food: 1
Service: 1
JR Boatwright
No pretzel dogs of any kind. No offer to make them. Moving on.
Patrick Ennis
Always out of of stock every time I'm there. They're supposed to be constantly making more pretzels especially during lunch hours. They wait til the damn case is empty to restock causing all customers to have to wait 10-20 minutes when we got places to be. Horrible service.
J
Truck driver from NJ stopped here Friday 2/3/23. Customer service was horrible lady takes a phone call as I'm making my order, literally answers her cell phone. No options to pick from mind you it was 12pm in afternoon. So I make my limited choice of a salted pretzel which was hard as rock, and let me tell you what ensued after eating it was horrible. I had the worst stomach pain from there on out until Saturday morning. I ate nothing else that day other than a PBJ sandwich at around 9am. All night my stomach killed me and throwing up. Idk but I've never felt like I did anywhere else. Don't recommend
Nate Snyder
Stopped here to get eat since my local one shut down stopped once at 630pm closed at 7 an out of pretzels ok stopped again changed hours now close at 6 and stopped at 5 minutes after still pretzels in case and would not sell they were closed this place is very unpleasant to deal. When my local one was open they were all very pleasant there this one is disgrace to auntie Anne's!!
They were very helpful and happy to make special order pretzels for us. Everything was very good.
James Patterson
First of all, I’ve had numerous terrible experiences here. Today, however, was the final straw. As an Auntie Anne’s policy, pretzels should be made to the customers request. At any other Auntie Anne’s, this is no issue. However, at this specific location, the workers are incredibly lazy to the point where they decline all requests and rudely remark, “we only have what is in the box.” This has happened to me on numerous occasions. Today, I simply went looking for a pretzel. There were none, so upon request, I asked for a pretzel. I was told “we only have what is in the case.” The selection in the case was the most exotic selection of pretzels ever, consisting of pretzel dogs andother pretzels containing meat etc. This was a problem for me as it was Ash Wednesday, and eating meat is not allowed. A simple pretzel could not even be made for me. This should not be allowed. If the workers would just be more generous towards the customers, these problems would not be apparent. While i may have had a bad experience, I do believe there may be some good potential as well. All that is required to turn this business is around is the ability to make requests. Perhaps the employees are having bad days when I come in, but I just wish it was a more customer friendly environment.
J WAGS
Truck driver from NJ stopped here Friday 2/3/23. Customer service was horrible lady takes a phone call as I'm making my order, literally answers her cell phone. No options to pick from mind you it was 12pm in afternoon.So I make my limited choice of a salted pretzel which was hard as rock, and let me tell you what ensued after eating it was horrible. I had the worst stomach pain from there on out until Saturday morning. I ate nothing else that day other than a PBJ sandwich at around 9am. All night my stomach killed me and throwing up. Idk but I've never felt like I did anywhere else.Don't recommend
Steve Noon
A must some days
Chloe Paquette
Horrible costumer service! Cashier asked if I was paying with card and I said yes and they had me try my card and the card reader had said approved on my end and they said it had declined so they had me try it again and the same thing happened, so I ended up paying cash. Today, a day later I have two charges on my card for this place. So not only did I pay for an oversized small cup of pretzels I paid 3 times! Definitely don’t go to this place, save yourself the trouble.
Rude, lady had poor attitude. Refuses cash because they don't want to count cash at shift change
Atmosphere: 3
Food: 3
Service: 1
The guy said they will not make nuggets at all because they take too long and sell out so quickly. Gee, maybe that's cuz they're portable which is ideal at the rest stop, friend.
Atmosphere: 1
Food: 1
Service: 1
Pretzel was ok. Service was exceptional and professional
A little overpriced.
Overall would recommend.
Atmosphere: 5
Food: 4
Service: 5
Pretzel was ok. Service was exceptional and professionalA little overpriced.Overall would recommend.
Atmosphere: 5
Food: 4
Service: 5
Worst location I’ve ever been to . Pretzel was raw and still doey yuck
Atmosphere: 1
Food: 1
Service: 1
Hours aren’t accurate, this location is a disappointment to the franchise. Employees were rude when asked why they closed an hour early as well. Wish I could give 0 stars!
Atmosphere: 1
Food: 1
Service: 1
No pretzel dogs of any kind. No offer to make them. Moving on.
Always out of of stock every time I'm there. They're supposed to be constantly making more pretzels especially during lunch hours. They wait til the damn case is empty to restock causing all customers to have to wait 10-20 minutes when we got places to be. Horrible service.
Truck driver from NJ stopped here Friday 2/3/23. Customer service was horrible lady takes a phone call as I'm making my order, literally answers her cell phone. No options to pick from mind you it was 12pm in afternoon.
So I make my limited choice of a salted pretzel which was hard as rock, and let me tell you what ensued after eating it was horrible. I had the worst stomach pain from there on out until Saturday morning. I ate nothing else that day other than a PBJ sandwich at around 9am. All night my stomach killed me and throwing up. Idk but I've never felt like I did anywhere else.
Don't recommend
Stopped here to get eat since my local one shut down stopped once at 630pm closed at 7 an out of pretzels ok stopped again changed hours now close at 6 and stopped at 5 minutes after still pretzels in case and would not sell they were closed this place is very unpleasant to deal. When my local one was open they were all very pleasant there this one is disgrace to auntie Anne's!!
Restaurantji Recommends
They were very helpful and happy to make special order pretzels for us. Everything was very good.
First of all, I’ve had numerous terrible experiences here. Today, however, was the final straw. As an Auntie Anne’s policy, pretzels should be made to the customers request. At any other Auntie Anne’s, this is no issue. However, at this specific location, the workers are incredibly lazy to the point where they decline all requests and rudely remark, “we only have what is in the box.” This has happened to me on numerous occasions. Today, I simply went looking for a pretzel. There were none, so upon request, I asked for a pretzel. I was told “we only have what is in the case.” The selection in the case was the most exotic selection of pretzels ever, consisting of pretzel dogs andother pretzels containing meat etc. This was a problem for me as it was Ash Wednesday, and eating meat is not allowed. A simple pretzel could not even be made for me. This should not be allowed. If the workers would just be more generous towards the customers, these problems would not be apparent. While i may have had a bad experience, I do believe there may be some good potential as well. All that is required to turn this business is around is the ability to make requests. Perhaps the employees are having bad days when I come in, but I just wish it was a more customer friendly environment.
Truck driver from NJ stopped here Friday 2/3/23. Customer service was horrible lady takes a phone call as I'm making my order, literally answers her cell phone. No options to pick from mind you it was 12pm in afternoon.So I make my limited choice of a salted pretzel which was hard as rock, and let me tell you what ensued after eating it was horrible. I had the worst stomach pain from there on out until Saturday morning. I ate nothing else that day other than a PBJ sandwich at around 9am. All night my stomach killed me and throwing up. Idk but I've never felt like I did anywhere else.Don't recommend
A must some days
Horrible costumer service! Cashier asked if I was paying with card and I said yes and they had me try my card and the card reader had said approved on my end and they said it had declined so they had me try it again and the same thing happened, so I ended up paying cash. Today, a day later I have two charges on my card for this place. So not only did I pay for an oversized small cup of pretzels I paid 3 times! Definitely don’t go to this place, save yourself the trouble.
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