Chipotle Mexican Grill
620 W Dekalb Pike, King of Prussia
(484) 751-0102
Recent Reviews
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It is too much to ask to be given the correct food for takeaway.
Daniel and Duane do share some common letters but they are not the same.
Do not waste your time or money at this location just go to the mall.
If I seriously need to double check to make sure the bag is correct *immediately after telling them my name* just give me an apron and headset and I’ll do it myself.
Hair in the food.
Atmosphere: 1
Food: 1
Service: 1
I was ordering a bowl to go. There was hair in the corn container on the line. I said I'd want corn if they replaced it. The kid picked out the hair with the serving spoon and tried serving me the corn. I stopped him and ended up not getting corn but they used the same container and spoon to serve the customers behind me. Super gross, I would think that warrants tossing the corn and replacing it, as well as getting a new spoon. Staff needs better training if they think that's acceptable.
Yes, kids love this Mexican food. Much better than taco bell. 👍🏻
Atmosphere: 5
Food: 5
Service: 5
Ordered double meat and received 3 pieces of meat
Atmosphere: 5
Food: 1
Service: 5
Linda and the team are always friendly and they go above and beyond! Great food and awesome service. Appreciate them for always making sure it’s a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
So disappointed with the service that I have received from this tonight the store wasn’t clean. Everything was out of place. I went to the restaurant extremely hungry after A long day at work thinking I was gonna get something quick to eat for dinner. I asked the young lady that was helping me could she please give me all my condiments on the side so when I get home, I can reheat my food and not heat the stuff up that was cold. She then started getting extremely aggressive with me so I asked to speak to the manager. The manager seem to be extremely overwhelmed and upset with being at work I explained to her that I wanted my condiments on the side because I was going to reheat my food when I got home and I just didn’t want to reheat the cold stuff. She then told me that she was trained to charge a customer if they want their condiments on the side extremely rude wouldn’t give me her name or anything when I asked for her name. She stated that she doesn’t wear a name badge for a reason she didn’t represent the company in no way shape or form. I’ve never had such horrible service at chipotle I then left that chipotle and went to another one in Bluebell and when I tell you, the customer service was on a different level it was extremely clean there. The people were friendly and open to work. I just wouldn’t recommend this chipotle in King of Prussia at all. It seem like they’re under staff and just didn’t want to be there and it seem like they were closing the store early when the store was supposed to close at 10 o’clock I was there around 6:35 PM Horrible service
Atmosphere: 1
Food: 1
Service: 1
I got the brisket bowl and a small drink, $17.00, plus left a small tip, a little surprised how much it cost, but the food was tasty and the portion filling. The pieces of brisket are cut very small
Atmosphere: 4
Food: 4
Service: 4
Changed my 5⭐️ to a 1 star 🛑 they are cheaping out on the brisket like they knew the cow. It cost more for the brisket bowl but you are giving less? Shrinkflation is real! 🚫
Atmosphere: 5
Food: 4
Service: 1
I ordered online asking for light rice and extra fajita vegetables. I basically got a couple of pieces of lettuce a bowl of rice and no vegetables. They charge 1.60 for extra dressing, when they only give you a squirt for a big salad. Oh and did I mention they didn't have any forks.
Atmosphere: 2
Food: 2
Service: 1
Visited this location as it was the one closest available for us. There were only 4 other customers, but most of the items were out. We ordered a veggie burrito bowl, and the food tasted okay. Good parking lot and nice interior.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chips
Restaurantji Recommends
This is, without a doubt, the most consistently good chipotle. I go out of my way and drive further to get lunch here.
Atmosphere: 3
Food: 5
Service: 5
quick service, good food, and the bathrooms were clean. I was able to charge my phone too.
Atmosphere: 5
Food: 5
Service: 5
visited this location three days in a row the first day my meal was one price ,the next day. It was different. The third day was the same price as the first day so I asked why on the second day I was charged more for the same exact that I had three days in a row, the manager was rude as hell did not even care to hear or see the evidence and telling me to keep my current receipt, which is not what the complaint was about. did not ask to fix nor figure out what the problem was…POOR CUSTOMER SERVICE…VERY MOUTHY
Awesome
Parking: Love the rice bowl
Wheelchair accessibility: Ramps are available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Anybody considering working here I strongly advise you not too. As for my experience of working one day and having a schedule conflict with my 2nd job me and the company agreed to mutually part ways. Months after and reapplying multiple times I was told by a friend who works within the company that the reason my app was rejected is because I supposedly cursed out the manger and was blacklisted, it was a complete lie and attack on my character.
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