Papa Johns Pizza
139 E Dekalb Pike, King of Prussia
(610) 265-7272
Recent Reviews
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I had a great experience
Atmosphere: 5
Food: 5
Service: 5
They forgot my 2 liter. I work in the food industry and when one of the drivers forgets something we make sure it is sent right out. All they they said was they would refund. I think that is terrible service. Also the food is barely cooked and I couldn't even communicate with the manager as he spoke no English. Im very disappointed and I will not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Chris always makes the best pizzas!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a stuffed crust with extra cheese and pepperoni for delivery. Way over 43 minutes, and I still didn’t have my pizza. I called and I was given the excuse that they don’t have a driver and use Door Dash. Ultimately, I was told to call back when I was ready to pick up my pizza. They were going to redo the pizza. Well, after I did what I had to do, I callled to tell them I was on my way in 15 to 30 minutes. The person who picked up the phone fought me on this. I said I will go home, and I want my pizza if it wasn’t there. I get home, no pizza. I called and spoke to the manager, telling him to just refund my money, including the tip. Very disappointed with this experience.
Atmosphere: 1
Food: 5
Service: 1
Unbelievably terrible. So many mistakes - wrong toppings, missing toppings, toppings all one on or two slices, improperly cut, not well done when asked for. They made mistakes or entirely wrong pizzas for customers before me.
At one point under new ownership, I think, it was very good - properly cooked pizzas, generous amount of toppings evenly distributed, cut well, well done when asked for.
Just an abysmal experience now. This place needs new ownership. Please do not buy from them ever again, they need to go out of business.
Personally I'd go to a real mom & pop pizza place, but my wife and daughter like Papa Johns.
Atmosphere: 1
Food: 1
Service: 1
This is a terrible, disgusting place. I wouldn't recommend anyone to come here. They're rude. They never smile, don't say thank you, hello, or goodbye. They're always dirty and untidy, and it's a perpetually disgusting place. I regret ever coming here. I'll warn everyone not to come here. Either change the staff or do something about the service. Because these people are senseless, disgusting, and I wouldn't recommend them to anyone. If I could give them a rating less than zero, I would.
Atmosphere: 1
Food: 1
Service: 1
I usually avoid chain pizza places, but this Papa Johns is really good! The best Papa Johns I’ve gotten pizza from.
Food: 5
Horrible and I want a refund. How am I supposed to reheat this. For 30 some bucks smh
Food: 1
Poor customer service all the way around the board. Order placed at 5:30 it’s 7 pm and still no order and I’ve been on hold over 30 minutes and they just keep sending the call to hold music. I see I’ll be doing a better business complaint on this location. And if my pizza is cold best believe they will be refunding me! If I could give zero stars I would
Atmosphere: 1
Food: 1
Service: 1
Really love this location. Their menu selections are very good. Pizza tastes so good. The marinara sauce and cheese are very fresh. They always offer specials or deals on pizzas that work really well for families with kids. The specialty pizzas are definitely worth trying. Conveniently located and they have plenty of parking. Give this location a try when in the area
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nasty! Don’t order from here.
they take too long to get you their order .
Atmosphere: 2
Food: 3
Service: 3
Horrible
Atmosphere: 1
Food: 1
Service: 1
Disclaimer: To be fair, I am only rating based on it being a take out chain pizza. This by no means is top of the line pizza. It's good for what it is. I am also only basing the rating on my most recent Papa John purchase. It was fresh, hot and tasty. Very good for money and quick pick-up.
Food: 5
Service: 5
They gave me food poisoning! Will not be eating here again
Atmosphere: 1
Food: 1
Service: 1
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