The way of talking to the customer is very wrong. They behave very badly.
Service: 1
Trish T
James (Store manager) was attentive, great customer service proactive and very customer service oriented. And made my Matcha latte very good. The store was clean and very well interior design. Definitely I would come back here. 10/10 ❤️
Atmosphere: 5
Food: 5
Service: 5
Katie s.
Service sucked. Ordered a refresher and they forgot our order and we waited for 30 minutes. We even tipped. $10 drink overall after tip
Audrey Price
Ok so I work in the mall so I always order from this Starbucks and my service is A1 every time. But I just wanted to leave this particular review because one of the managers went above and beyond for me. So I did a mobile order but when I got there they didn’t have 1 of my items. They had just gotten delivery and were putting it out, so I agreed that I would just come back later to pick it up. Well I ended up not having to do that because the manager came to my job and brought it to me herself. I thought that was so dope. I really appreciated that and this is why I continue to visit this Starbucks. The people there are so nice and welcoming, I am always satisfied!Thank you!
I love coming to this Starbucks on my lunch breaks! The staff is so kind and friendly and they make great drinks!
Atmosphere: 5
Food: 5
Service: 5
Isaac Zuniga
Coffee was really good!
Bashir Popal
Quick service and great coffee. Too pricy. Got pumpkin spice latte and a scone which was delicious but costly. I give tip too ;)
Atmosphere: 5
Food: 5
Service: 5
Remy_ Logicz1
First off i come here often and when Danny is working she’s the best of all baristas in my opinion super clean, bilingual! and overall super sweet great service from her…but Jazmin the so called supervisor, is trash ? she’s rude , argues with her coworkers infront of customers didn’t say anything when she got my order out and then catches an attitude after i asked if my order was out after waiting 15 mintues !!! honestly she should be fired immediately! Danny should be a supervisor instead !!!!
Service: 3
EmpressMahogany
I just want to say THAT THIS IS NOT ONLY MY FAVORITE STARBUCKS BUT I LOVE EVERY SINGLE EMPLOYEE, SUPERVISOR AND MOST OF ALL THE MANAGER MARTH THANK YOU ALL FOR ALWAYS GIVING NOT ONLY YHE BEST SERVICE BUT THE BEST EXPERIENCE. HAPPY BIRTHDAY MARTHA AND ENJOY YOUR SPECIAL DAY!!!!! IM SENDING ALLL LOVE AND POSITIVE VIBES TO YOU ALL
So the lady taking my order was pretty friendly. After ordering a regular iced coffee, I thought it would be sweet enough for me but it wasn’t that sweet so I thought maybe I could add another sweetener. I came back shortly after and the same person who took my order said she couldn’t add another sweetener because it’s an extra charge. This was obviously a mistake on my part, but I know that the motto that Starbucks runs on is to “make the moment right” and she could have easily just given a couple pumps of white mocha or vanilla. I didn’t make a fuss about it and just left. So not a big deal but still pretty disappointed.
Atmosphere: 4
Service: 2
Vané Liu
Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Tyrell “Relldamodel” Sturgis
Jasmine & Torre & Shannon was the best I loved the drink so much & I made some content with the
Atmosphere: 5
Service: 5
Evan Loehr
Great cup of coffee in a great location
Atmosphere: 5
Food: 5
Service: 5
Family T.
Service very bad.I'm pay a lot 41$ and I buy food and coffee for my family.but the girls do coffee for me so bad girl.I come tell her why do alot milk for my coffee and and I just want tell her some a little coffee beacause this alot milk.but she very mind it screams at customers.omg I never come back from here again.
The way of talking to the customer is very wrong. They behave very badly.
Service: 1
James (Store manager) was attentive, great customer service proactive and very customer service oriented. And made my Matcha latte very good. The store was clean and very well interior design. Definitely I would come back here. 10/10 ❤️
Atmosphere: 5
Food: 5
Service: 5
Service sucked. Ordered a refresher and they forgot our order and we waited for 30 minutes. We even tipped. $10 drink overall after tip
Ok so I work in the mall so I always order from this Starbucks and my service is A1 every time. But I just wanted to leave this particular review because one of the managers went above and beyond for me. So I did a mobile order but when I got there they didn’t have 1 of my items. They had just gotten delivery and were putting it out, so I agreed that I would just come back later to pick it up. Well I ended up not having to do that because the manager came to my job and brought it to me herself. I thought that was so dope. I really appreciated that and this is why I continue to visit this Starbucks. The people there are so nice and welcoming, I am always satisfied!Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich, Chicken Caprese Sandwich Lunch
I love coming to this Starbucks on my lunch breaks! The staff is so kind and friendly and they make great drinks!
Atmosphere: 5
Food: 5
Service: 5
Coffee was really good!
Quick service and great coffee. Too pricy. Got pumpkin spice latte and a scone which was delicious but costly. I give tip too ;)
Atmosphere: 5
Food: 5
Service: 5
First off i come here often and when Danny is working she’s the best of all baristas in my opinion super clean, bilingual! and overall super sweet great service from her…but Jazmin the so called supervisor, is trash ? she’s rude , argues with her coworkers infront of customers didn’t say anything when she got my order out and then catches an attitude after i asked if my order was out after waiting 15 mintues !!! honestly she should be fired immediately! Danny should be a supervisor instead !!!!
Service: 3
I just want to say THAT THIS IS NOT ONLY MY FAVORITE STARBUCKS BUT I LOVE EVERY SINGLE EMPLOYEE, SUPERVISOR AND MOST OF ALL THE MANAGER MARTH THANK YOU ALL FOR ALWAYS GIVING NOT ONLY YHE BEST SERVICE BUT THE BEST EXPERIENCE. HAPPY BIRTHDAY MARTHA AND ENJOY YOUR SPECIAL DAY!!!!! IM SENDING ALLL LOVE AND POSITIVE VIBES TO YOU ALL
Atmosphere: 5
Food: 5
Service: 5
No hours listed , can’t order ahead
Restaurantji Recommends
So the lady taking my order was pretty friendly. After ordering a regular iced coffee, I thought it would be sweet enough for me but it wasn’t that sweet so I thought maybe I could add another sweetener. I came back shortly after and the same person who took my order said she couldn’t add another sweetener because it’s an extra charge. This was obviously a mistake on my part, but I know that the motto that Starbucks runs on is to “make the moment right” and she could have easily just given a couple pumps of white mocha or vanilla. I didn’t make a fuss about it and just left. So not a big deal but still pretty disappointed.
Atmosphere: 4
Service: 2
Poor customer service.
Atmosphere: 1
Food: 2
Service: 1
Jasmine & Torre & Shannon was the best I loved the drink so much & I made some content with the
Atmosphere: 5
Service: 5
Great cup of coffee in a great location
Atmosphere: 5
Food: 5
Service: 5
Service very bad.I'm pay a lot 41$ and I buy food and coffee for my family.but the girls do coffee for me so bad girl.I come tell her why do alot milk for my coffee and and I just want tell her some a little coffee beacause this alot milk.but she very mind it screams at customers.omg I never come back from here again.