Starbucks
Shopping Center, 180 West Dekalb Pike Valley Forge, King of Prussia
(610) 768-5130
Recent Reviews
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They are always closed due to low staff. And they always put their hands on the top of the cups with no gloves
The worst customer service. They do not get your order correct and argue with you if you ask them to correct it.
Atmosphere: 1
Food: 1
Service: 1
It’s absolutely appalling that Starbucks isn’t open during posted hours. I was in Target and walked outside to this Starbucks location. As I approached I saw 7 cars drive around the building to place orders. They each stopped at the order kiosk and pulled away. STORE CLOSED!
It was a Saturday at 3pm!!! This is not what is expected from Starbucks.
I then went back to target and upstairs to their Starbucks. It’s not the same as the standalone store as these are target employees. Nonetheless they were out of the two things I tried to order. They were actually out of a lot more than that as I was shown the list of everything they didn’t have. I mentioned that Starbucks outside is closed and they said they closed every single day early because they have no help.
Shame on Starbucks for not paying them enough to keep people working there. It’s a disgrace.
Atmosphere: 1
Food: 1
Service: 1
This is one of my least favorite Starbucks locations. Seems to consistently be understaffed, long lines, and long wait times. If you visit this Starbucks, be prepared to wait a decent amount of time for a simple order.
I arrived at 2:52 to a line of cars. I understand that they are closing at 3:00 recently, but I was under the impression that if I had been waiting for minutes prior, they would be able to serve me. I made it to the screen at 3:02 and asked if they were still able to serve me. Upon being told no, I explained that I had been waiting for about 10 minutes and was told "No you weren't dude. There was no line."
Service: 2
Do not come on a Saturday morning if you’re expecting to do anything else but wait.
Atmosphere: 1
Food: 2
Service: 1
Inexplicably slow drive-thru. No matter the length of the line. I try and order one iced tea when I go and it takes 10+ minutes. Dozens of times I’ve stopped here because it’s on the way, and I’m always forced to wait. Hell I typed this whole thing just sitting in line.
Food: 3
Service: 2
This location has really gone downhill even
After the remodel they don’t greet anymore. They don’t say good morning or thank you anymore you spend $10 on a coffee and get it wrong. Yall need to do better.
Atmosphere: 3
Food: 3
Service: 1
This location is NEVER open. They will close at random times. I’m so over it and so annoyed that this is the closest drive through to my house. This is my second time trying this week. First on Saturday at 10am and today (Wednesday) at 3:15pm. Like what???
Service: 1
The attention is excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
25 minute wait for two coffees and a hot chocolate.
Service: 1
If you want your coffee timely DO NOT go here . I came here on a Saturday at 1:39 pm and I ordered just a cold brew . by 1:51 pm I was still waiting for it . the manager Chris took my order proceeded to watch me stand there and did not even acknowledge the length of time I was still waiting . mind you they had a sign on the door hand written that they were closing at 5 pm even though the store should be closed at 7:30 pm but I digress . they were focused on the drive through , I finally asked where my coffee was .. casually they said oh you can get a refund . No apologies or anything . The manager was rude and the employee spoke under her breath about me but loud enough for me to hear her . I go to Starbucks daily and this was by far one of the worst experiences , I also do not get anything that takes a bunch of time . I get a cold brew . The counter was not clean and they seemed annoyed to even be working . Do yourself a favor and go anywhere else . if Chris is indeed the manger they need a new one .
Atmosphere: 1
Service: 1
A little slow in serving customers due to minimal staffing over a weekend. Be ready to wait.
Atmosphere: 3
Food: 3
Service: 1
I recommend Starbucks. I prefer all the shakes with coffee, vanilla and caramel. Friendly staff ?
Vegetarian options: Available
Dietary restrictions: Available
Parking: Free parking spots around the shop
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lunch, Iced Caramel Macchiato, Tropical Citrus Iced Energy, Recycled Glass Cold Cup - 16 FL Oz, Guatemala Antigua, Avocado Spread, Chocolate Chip Cookie Dough Cake Pop, Pain Au Chocolat, Pour Over, Cheese Danish, Siren Logo Plastic Cold Cup - 24 FL Oz, Coffee Traveler - Pike Place Roast, Egg White & Roasted Red Pepper Egg Bites, Ham & Swiss on Baguette, PB&J Protein Box, Bacon & Gruyère Egg Bites, Vanilla Sweet Cream Cold Brew, Petite Vanilla Bean Scone, Pumpkin & Pepita Loaf, Green & Purple Metallic Bling Plastic Cold Cup - 24 FL Oz
The place was dirty.. drink spilled on counter. My venti was not even half way it had alot if ice but I guess they ran out of coffee
Atmosphere: 2
Service: 1
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