Dairy Queen
1935 Columbia Ave, Lancaster
(717) 394-6923
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The worst customer service! Went through the drive-thru and no one answered on the screen to take my order and I went to the front window and the guy told me I had to go back around and there was a long line and he was very rude about it DO NOT come here if want to get served quickly u will wait more then 30 minutes in the drive-thru and to top it off my daughter went it inside after to get us the ice that we didn’t get served and she saw a roach so don’t recommend if u want roaches and ice cream!!
If this could be a zero star it would be. first off, zero customer experience when you are out of something. then when you are out of something and I order something else, how do you mix up Heath and Reeses blizzards. How do you give heath instead of cookie dough. when I just told you at the counter what I ordered, it’s a button bro. Another thing is how are your workers in hoodies, gym shorts, and sandals. Considering the other DQs I’ve been to have their stuff together and actually care, this was disappointing. I’ll drive the extra miles to another one who cares about the customer. Embarrassing
Asked for a banana split blizzard and an Oreo blizzard. They were out of strawberries and oreos, so no blizzards for us.
Employees very rude , out of several menu items worst customer service . Spend your money elsewhere
Worst experience ever! Never going there again! Employees on their phone waited 35min for three vanilla ice cream cones
And one blizzard! 35min never ever going there again!
Service: 1
Restaurant was closed 30min before closing time.
Worst looking cakes I have ever seen at any Dairy Queen.
I was pressed for time or I would’ve went elsewhere and then I was told they would not accept a coupon for $3 off.
So I paid full price for this ugly cake.
Very disappointed.
Atmosphere: 3
Food: 1
Service: 2
Very helpful staff with my big order.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Caramel Sundae, Chocolate Ice Cream, Strawberry Cheesecake Blizzard Without the Strawberries, Hot Fudge Sundae
Got the new Java caramel blizzard. I wish it was more coffee flavored than it was
This dairy queen has the vibe of a lifetime. Always good ice cream!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love there ice cream
Atmosphere: 5
Food: 5
Service: 5
Always great service and food. We go here about once a month with grandkids . This location only has ice cream . No hot foods
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Soft Serve Cone w Rainbow Sprinkles, Caramel Sundae, Hot Fudge Sundae
They are ice cream lovers and there they are really delicious and have a variety of flavors.
Blizzard was “ loose” and hardly had any mix ins in it
Person who checked us out could not get our debit card to work even tho we used it right before ( and at other places right after)
Worst thing was how badly the entire place reeked of pot smell
So glad my local DQ is nothing like this one
Atmosphere: 1
Food: 1
Service: 1
Bought a 7 dollar banana split and banana was rotten., they gave me another one and that one was brown too. Crazy . Not.coming back here again after this . And usually they are nice size and this one small and I am not happy . I will try post picture. Check your bananas , they be good for banana bread. Why leave a review Noone cares at dq.
Atmosphere: 1
Food: 1
Service: 1
Loading...