Dunkin'

1838 Fruitville Pike, Lancaster
(717) 569-0643

Recent Reviews

Gerri “G” Knowles

Order for 6. Everything accurate, speedy and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Bagels, Munchkins Donut Hole Treats

John Esh

Cheerful service at the drive-thru, but if you advertise deep-cleaned bathrooms, it would be great if they were at least presentable.

Atmosphere: 3

Food: 5

Service: 4

John DeLancey

Stopped in for coffee several days ago. The clerk was on her phone on a headset and never stopped talking the entire time she got our order. When we asked if Dunkin had a senior discount she didn't know but said she would find out, which she never did. We got our coffee and sat at a table for about 15 minutes during which time she continued on her phone with a very loud, shouting conversation. When we left she was still on the call and now a friend of hers had come in and was with her, both laughing and shouting behind the counter. Next time we'll go somewhere else for our coffee.

Nick Evinger

The rudest employees always have an attitude, always getting orders wrong, and they don't fill the iced coffee cups to the top - they leave like an inch of

Atmosphere: 2

Food: 2

Service: 1

Mary Turner

We ordered 18 boxes of hot chocolate. They were ready on time, hot, and delicious. We picked them up at 7:30am, an incredibly busy time. The owner was very easy to work with!

Atmosphere: 5

Food: 5

Service: 5

Christopher NYC276

I order through Dunkin’s app all the time and this particular time I should of not asked for cheddar cheese. It still had the paper on it cooked into the bread.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Hash Browns

Steve Spencer

Thank God somebody got to get up and make the donuts and it might as well be Duncan

Atmosphere: 5

Food: 5

Service: 5

Kesare Mowrer

They are always irritated if you have a mobile order. I order an iced coffee on the app to get points then I pull up and they have the worst attitude.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Donuts

Aaernetta Cornelious

The manager yells very loudly at her staff. Which can be heard when coming in and next door at the neighboring denture place. Very unprofessional…..

Atmosphere: 1

Food: 2

Service: 3

Recommended dishes: Donuts

Anita Martinez

Closed early on a sunday 8/13/23 WHILE the two workers were there. Didnt answer the drive thru so we knocked on the door and they just stared at us.

PJ Roth

The worst Dunkin I’ve ever been to besides the one in East Petersburg. If it’s owned by same proprietor you should be ashamed of yourself. Terrible staff, terrible food and coffee.

Atmosphere: 1

Food: 1

Service: 1

Jamie Sweigert

I went in to order a drink. The staff ignored me and went to the back room. After a few minutes they came out to make the drink, and placed it on the counter, did not say a word, and went back to the back room. I was the only customer.

Atmosphere: 1

Food: 4

Service: 1

James Liranzo

Dunkin’s quality is not the same as it used to be, not getting a good coffee drink is a hot and

Food: 3

Service: 1

Krista Ginn

Our app reward was not working at the kiosk. The manager took the time to stop what she was doing to help us out. She figured out a solution to our issue and filled our order properly. Great customer service at this location!

Judy Walter

Frequently out of stuff. For the second time today I was not given all that I paid for. And when I called to let them know this their mailbox was full so I was unable to speak to anyone or leave a message.

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