Gertrude Hawk Chocolates
$$ • Dessert
Hours:
30 Harrisburg Pike, Lancaster
(717) 207-0170
Gertrude Hawk Chocolates Reviews
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Ordered for Christmas and both boxes of chocolates tasted “ burnt “. Sad as I remember their chocolate being the best ever!
Rude customer service. Not helpful
Hours
| Monday | 11AM - 7PM |
| Tuesday | 11AM - 7PM |
| Wednesday | 11AM - 7PM |
| Thursday | 11AM - 7PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 11AM - 6PM |
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Order various smidgens and chocolate bars for the holidays and they arrived looking somewhat discolored. When I reached out to the company, I was told that this is normal due to the processing and that if I wanted a refund or a replacement I needed to send back the chocolates that I had.
I reached out to customer service explaining that it was ridiculous to have to pay money to send something back just to get a replacement. The company ended up closing my claim and did...read full review