I just came in an ordered and chicken bacon rancher to go only to bring it home to find out that there was no ranch on it nor was there ailoi either now I didn't have these condiments taken off I wanted them on but instead I got a plain sandwich which im not happy about even my receipt it dont have it as being removed off of my sandwich
Atmosphere: 5
Food: 2
Service: 5
Elizabeth Henry
ordered 2 salads and only one was on the receipt, so we had to go back to the counter to get an extra. i also asked for a whole sandwich and i noticed when i got back home that they only gave me half, yet charged for a whole. fruitville pike is much better than this one. sorry but i’m not ordering here again.
Atmosphere: 2
Food: 4
Service: 2
Christopher Austin
We had preordered on the app. When we arrived we were told “We are working on a 1-hour delay. It will be about 5 minutes.” After waiting about 10 minutes a girl came to the window and said “we are actually out of sausage. Can we give you an extra bacon sandwich.” We didn’t really have a choice since we already paid. We then waited another 5 minutes. I wish I had taken pictures of our food. There was hardly anything in the ciabatta egg and bacon sandwich. Definitely not worth the amount of money the two sandwiches cost. McDonald’s has better quality food than this. We will not be back to this store ever.
Atmosphere: 1
Food: 2
Service: 1
P H
Check that your mobile order is complete because they won’t
char wilson
Soup was okay. Sandwich was good. Pretty tasty all around. The Flip-flop cookie they gave me was ugly :( And had barely any frosting on it. :(
Atmosphere: 4
Food: 4
Service: 4
Tony Mitchell
Manager was very nice.
Future Energy Solutions
So I was just in Panera Bread, the cashier while I was ordering had gloves on but putting her index finger to her mouth, I paid her and she handle the cash paying back to me with her gloves on. I mentioned that she shouldn't be putting her finger in her mouth then handling food. She did use a food wrap to get my 2 bagels I ordered. I wonder had I not said something would she have not used the food wrap to get my 2 bagels. Don't think I will be going back there.
Yours Truly
As someone who is pregnant and has had this sandwich multiple times in the past week i was so disappointed with my order today. Whoever made my sandwiches today did an absolute terrible job. For starters the tomato basil bread must of been in contact with or near muffins or some type of dessert because almost the entire outside was covered in a cinnamon/coffee cake flavor. Which by the way cross contamination should not be happening especially when people have allergies. If i had been allergic that would have a been a serious problem on your part. I ordered 2 of the same sandwiches and the problem was on both. Secondly the bread was so soggy and the sandwiches were made very sloppy. Only part of 1 out of the 2 was able to be eaten. Such a waste of money.
I will attach a photo of the cinnamon coating that was on the bread.
Food: 1
Scott Trompeter
Great lunch. Thx
Tina Steinfelt
Manager stood in front of us at the Food Window picking his nose and eating it!
My daughter and I stopped in for a quick lunch after an eye doctor's appointment. After ordering we stood patiently at the food window for our order. Two ladies with gloves were preparing the tickets as the orders came in. A younger guy, maybe early to mid twenties with should length blonde hair walked into our view. He immediately started picking his nose. I looked at my 19 year old daughter and asked her if she saw that. As I whispered what I saw, he did it again and then ate it. I almost threw up. The lady sitting on the bench jumped up and ran to the counter to ask the lady who was preparing our lunch, if he was touching food. She she no, it was just the two ladies and looked confused. He walked back to the counter, put gloves on and ran his glove under his runny nose then proceeded to ladle soup into bowls. Again he walked away. When they called my name, I walked to the counter and told her what we all saw. She said that was her MANAGER! EWWWW. She told me she would contact the General Manager. While I know this can happen at any restaurant, to do that right in front of us is repulsive. I will never dine at this location again.
Slowest location ever. Expect to be waiting a half hour from when you order your food. Most of our lunch breaks are only 30min! Happened the first two times here & I won’t be going back.
David Byers
This is the second time my wife and i came to this location for dinner and they didnt have any bread to go with our soup. Amazing, bread is there specialty. And you can change it up for an apple or chips. I came here for the bread.
Aidyn Smagulov
30 minutes of waiting
Kyle R
I used to work here. Food is ok depending on who’s working. Also some of the customers were abysmal too. That’s probably why half the people giving negative reviews are old crabby people who think they’re entitled to something and thats why they got bad service. For instance they asked why the price is so high like I could do anything about it. But I will say that this location has gotten worse in general.
Gabriela Ivanova Willis
Extremely slow. We have been to this location a few times and it always takes FOREVER!
I just came in an ordered and chicken bacon rancher to go only to bring it home to find out that there was no ranch on it nor was there ailoi either now I didn't have these condiments taken off I wanted them on but instead I got a plain sandwich which im not happy about even my receipt it dont have it as being removed off of my sandwich
Atmosphere: 5
Food: 2
Service: 5
ordered 2 salads and only one was on the receipt, so we had to go back to the counter to get an extra. i also asked for a whole sandwich and i noticed when i got back home that they only gave me half, yet charged for a whole. fruitville pike is much better than this one. sorry but i’m not ordering here again.
Atmosphere: 2
Food: 4
Service: 2
We had preordered on the app. When we arrived we were told “We are working on a 1-hour delay. It will be about 5 minutes.” After waiting about 10 minutes a girl came to the window and said “we are actually out of sausage. Can we give you an extra bacon sandwich.” We didn’t really have a choice since we already paid. We then waited another 5 minutes. I wish I had taken pictures of our food. There was hardly anything in the ciabatta egg and bacon sandwich. Definitely not worth the amount of money the two sandwiches cost. McDonald’s has better quality food than this. We will not be back to this store ever.
Atmosphere: 1
Food: 2
Service: 1
Check that your mobile order is complete because they won’t
Soup was okay. Sandwich was good. Pretty tasty all around. The Flip-flop cookie they gave me was ugly :(
And had barely any frosting on it. :(
Atmosphere: 4
Food: 4
Service: 4
Manager was very nice.
So I was just in Panera Bread, the cashier while I was ordering had gloves on but putting her index finger to her mouth, I paid her and she handle the cash paying back to me with her gloves on. I mentioned that she shouldn't be putting her finger in her mouth then handling food.
She did use a food wrap to get my 2 bagels I ordered. I wonder had I not said something would she have not used the food wrap to get my 2 bagels. Don't think I will be going back there.
As someone who is pregnant and has had this sandwich multiple times in the past week i was so disappointed with my order today. Whoever made my sandwiches today did an absolute terrible job. For starters the tomato basil bread must of been in contact with or near muffins or some type of dessert because almost the entire outside was covered in a cinnamon/coffee cake flavor. Which by the way cross contamination should not be happening especially when people have allergies. If i had been allergic that would have a been a serious problem on your part. I ordered 2 of the same sandwiches and the problem was on both. Secondly the bread was so soggy and the sandwiches were made very sloppy. Only part of 1 out of the 2 was able to be eaten. Such a waste of money.
I will attach a photo of the cinnamon coating that was on the bread.
Food: 1
Great lunch. Thx
Manager stood in front of us at the Food Window picking his nose and eating it!
My daughter and I stopped in for a quick lunch after an eye doctor's appointment. After ordering we stood patiently at the food window for our order. Two ladies with gloves were preparing the tickets as the orders came in. A younger guy, maybe early to mid twenties with should length blonde hair walked into our view. He immediately started picking his nose. I looked at my 19 year old daughter and asked her if she saw that. As I whispered what I saw, he did it again and then ate it. I almost threw up. The lady sitting on the bench jumped up and ran to the counter to ask the lady who was preparing our lunch, if he was touching food. She she no, it was just the two ladies and looked confused. He walked back to the counter, put gloves on and ran his glove under his runny nose then proceeded to ladle soup into bowls. Again he walked away. When they called my name, I walked to the counter and told her what we all saw. She said that was her MANAGER! EWWWW. She told me she would contact the General Manager. While I know this can happen at any restaurant, to do that right in front of us is repulsive. I will never dine at this location again.
Restaurantji Recommends
Slowest location ever. Expect to be waiting a half hour from when you order your food. Most of our lunch breaks are only 30min! Happened the first two times here & I won’t be going back.
This is the second time my wife and i came to this location for dinner and they didnt have any bread to go with our soup. Amazing, bread is there specialty.
And you can change it up for an apple or chips.
I came here for the bread.
30 minutes of waiting
I used to work here. Food is ok depending on who’s working. Also some of the customers were abysmal too. That’s probably why half the people giving negative reviews are old crabby people who think they’re entitled to something and thats why they got bad service. For instance they asked why the price is so high like I could do anything about it. But I will say that this location has gotten worse in general.
Extremely slow. We have been to this location a few times and it always takes FOREVER!
Loading...