Pizza Hut

114 S Centerville Rd, Lancaster
(717) 293-0000

Recent Reviews

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SMR

$20 a pie ! It was the same size and consistency of Weis brand frozen pizza. I ordered 2 . Thats $40+ . At Weis it would have cost $3 a pie . Enjoy the money you just
Received because its the last !

Atmosphere: 2

Food: 1

Service: 3

Kerri McVey

We always s get nice people, great food and you guys are close to home 😉

Atmosphere: 4

Food: 5

Service: 5

Maddi Amico

Awful. Placed an order received confirmation after an hour of waiting for delivery, it says they’re still preparing it. Called the store no answer, finally they’re call center answered me which was the worst customer service I’ve ever had and I truly mean that, I’ve been on hold for now 20 mins and still no answer from the store.

Atmosphere: 1

Food: 1

Service: 1

Onix Rosales

The experience is terrible, the thick lady who works there has racial problems, mistreats you and tells you to leave, for her part the supervisor of the place ignores your problem, she is still there and no one has anything

Atmosphere: 1

Service: 1

Richard Karb

Save your time and go somewhere else.

Customer service is non existent at this location I asked a question about price and was treated horribly from there.

Manager was chewing tobacco (which was all over her teeth, mouth, and lips) while she came up to see "what I wanted and what I wanted her to do for me."

Finally I did make an inappropriate comment about their rate of pay which was wrong on my part.

Long story short save yourself the headache and frustration and go to one of the other 37 pizza places in a 4 mile radius.

SAMANTHA SHORT

I ordered on GrubHub and bought a $19.21 deal WHICH IS 16 wings and two small orders of fries I literally only got 11 of those wings five of them were like these little crumbs that float at the top of the grease fryers so I know the people ate my wings AND REPLACED because it was just ridiculous I should have took a picture but I was just too frustrated you spend all this money you spend all the extra fees and like the kids in the back or the dogs in the back are eating the food and giving you just crap it's not fair like come on now how are you charging these out same prices and allowing crap to go out how about you install cameras and show the quality product you're putting out there so when I get my product I can say yep that's exactly what I got or no it's not and prove that you're not giving out either good quality or you allow this stolen and taken too much money to be stealing from poor families no very upset one star talk to your staff tonight today's date is December 14th I ordered about 5:00 so 6:22 whoever's working then check them out 5 whole boneless wings nothing nothing nothing nothing just little scabs of dust floating from the top of your fryer just upsetting 20 bucks for 11 CRAPPY wings and two small fries like come on now. IF YOU DON'T KNOW FREE FOOD TO YOUR EMPLOYEES IS THE BEST PERKS THEY DON'T MESS WITH THE ORDERS AND EAT THE PEOPLE'S FOOD BEFORE IT GOES OUT PIZZA HUT AFTER 50 YEARS IN BUSINESS LIKE COME ON NOW YOU'LL NEVER LEARN GIVE YOUR EMPLOYEES FREE FOOD SO THEY STOPPED EATING THE PEOPLE THAT PAY FOR IT ACTUALLY OUT OF THEIR POCKET. THESE ARE A BILLION-DOLLAR CORPORATION IT'S NOT THAT HARD TO DO LET YOUR EMPLOYEES HAVE A FREE MEAL LIKE ALL THE OTHER COMPANIES

Rachel Sweed

Ordered here at 5:45 pm the app said my order would be ready at 6:00 pm. It was not my order was done at 6:27pm. The staff was very disorganized but pleasant.

Atmosphere: 3

Food: 3

Service: 3

vivian Edmunds

We had our food delivered. We order drinks with our meal and they never send it and when we tried to call they keeper hanging up on me when I stared to tell them that we were missing our drink.

Emily

Walked in to grab a soda real quick on a break from work. There were no customers, and whoever was in charge was sitting back in a chair within eyeshot chatting on the phone. I waited for a bit, then cleared my throat, tried knocking on the counter and finally yelled "hello?" 3 times before they turned to me, held up a finger and said that they would be with me in a minute, then turned back to their conversation and did not seem to be making any attempt to end it. After a few more minutes I just left. I was flat out ignored.

Atmosphere: 1

Service: 1

odiejlg

Pizza didn't taste right and I have been sick on the can all afternoon. Will not do that again.

Atmosphere: 3

Food: 1

Service: 5

Michael Burnett

Watched counter person drop the breadsticks on the ground and then proceed to serve them to me. then refused to let me use restroom.

Atmosphere: 3

Service: 1

Claudia

My order was placed on the website and never made. The staff was rude and made us wait more than 20 mins to tell us that they supposedly never received our order but had my credit card info. I requested a refund and the woman was very rude.

Atmosphere: 1

Service: 1

Chris Bunting

Ordered online and went to pick up at 6pm for dinner to feed my family and they were closed. No sign or anything. Now my family is starving and I’m out the money!

Atmosphere: 1

Food: 1

Service: 1

Joe Lahan

Family friendly. Fair prices for freshly made food.

Vegetarian options: Veggie pizza as well as pasta.

Parking: Park in the front. The back is for employees!

Kid-friendliness: Family friendly. Booster seats available if needed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, French Fries, Traditional Wings, Breadsticks, Supreme Pizza, Boneless Wings

Dianay Iznaga

Customer service is terrible. Workers treat people badly. I'm really very disappointed. Especially this one on Centerville road

Atmosphere: 1

Food: 2

Service: 1

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