Everything was amazing!!!! From the customer service to the food and the cleanliness of the establishment!!!! It was definitely worth the drive from Harrisburg PA! I promised my kids that we will be back soon:-)?
Atmosphere: 5
Food: 5
Service: 5
Rob Landon
There was so much hype about Shake Shack moving into our area, I'm not sure if I'm just disappointed. The burgers are good, but overpriced. There are probably 5 other places close by that have better burgers, but they aren't fast food.So I guess if you want a good fast food burger, this is the place to go, but don't expect it to be cheap.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Avocado Bacon Burger, Fries
Melissa Collins
Loved it. Had the burger with the portobello mushroom- excellent. Better than fast food burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shack Stack
Timothy Marino
Shake shack is great. The Lancaster location always has great service. 10/10 would come back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
Genesis Sholes
I love the fact that Shake shack has gluten and dairy free options!
Atmosphere: 4
Food: 4
Service: 4
Wilmer Hurst
1st time trying Shake Shack. Expensive for the little amount of food you get. The chicken sandwich was the size of a kids sandwich IMO. Was given a can of soda as my drink, which I oked. Fries were good but salty. Probably won't be back. $16.21 for a combo meal is pricey.
Atmosphere: 4
Food: 3
Service: 2
Adam Penguin
Yummy food
Atmosphere: 5
Food: 5
Service: 5
INFT-J
I tried ordering using their app, and the app warned me that this location is commonly mistaken for another location. I made sure of the street address and placed my order for myself and my son with confidence that it was correct. But the confirmation screen is for one in central Philadelphia. I was thinking 'how could this happen after I made sure I was ordering for the correct location and the app warned me there are common issues!' I wanted Shake Shack and I would not cave to this setback. My son asked me, 'What are you going to do?' I relied, "We'll order Inside". Although I was truly troubled about losing $50 in a order at some other location. We went inside and ordering using their touch screens was easy enough that I regretted even using the app. Anyhow we are and enjoyed our meals. The burgers are hot and juicy, the buns soft, and the cheese fries were perfect. I had the Korean burger and it was flavorful and satisfying. After eating I contacted Shake Shack about the order that was at the wrong location via their app, and the were quick to refund my money the next day. I think there is a problem in the app that I hope they fix, which only affects this location. I was satisfied with their prompt customer service though, which deserves 5 stars. They made a foodie happy. This concludes my long review. Thank you for reading!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
Sandy Brubaker
Milkshakes food so good!
Atmosphere: 5
Food: 5
Service: 4
Kryshell Mitchell
The food was soo delicious and I was so glad I decided to visit! I got through the drive thru fairly quickly and my food was fresh and hot from the first bite to the very last. The fries were literally hot the entire time I ate my food and it took me at least a good 10 minutes. Also, my hamburger was not huge and I only got lettuce and onion on it, but it was literally the most fulfilling burger I've ever tasted. That's very surprising to find all of that at a fast food or casual dining place. The employees were all polite and efficient. I can't wait to come back and this time around I ate in my car, but I really wish I would have ate inside! Thanks you for the amazing experience Shake Shack!
Very good food; the Korean BBQ fries were AMAZING. Service was rather speedy too. Dining room was fairly crowded, but it had a very peaceful atmosphere. I liked this location and I would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Sandwich and Chicken Bites
Deb Lampo
It was t too busy but the drive through was very prompt and efficient
Atmosphere: 3
Food: 5
Service: 5
Steve Brown
Best chicken sandwiches around. Always good service.Dietary restrictions: Not a place to go when dieting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
Rudolph MacFakersen
Out of this damn world! Best burger I have ever had! I can't stop raving about this place! Incredible food, service, and atmosphere. Hands down best Burger I have ever had! ?
Everything was amazing!!!! From the customer service to the food and the cleanliness of the establishment!!!! It was definitely worth the drive from Harrisburg PA! I promised my kids that we will be back soon:-)?
Atmosphere: 5
Food: 5
Service: 5
There was so much hype about Shake Shack moving into our area, I'm not sure if I'm just disappointed. The burgers are good, but overpriced. There are probably 5 other places close by that have better burgers, but they aren't fast food.So I guess if you want a good fast food burger, this is the place to go, but don't expect it to be cheap.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Avocado Bacon Burger, Fries
Loved it. Had the burger with the portobello mushroom- excellent. Better than fast food burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Shack Stack
Shake shack is great. The Lancaster location always has great service. 10/10 would come back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
I love the fact that Shake shack has gluten and dairy free options!
Atmosphere: 4
Food: 4
Service: 4
1st time trying Shake Shack. Expensive for the little amount of food you get. The chicken sandwich was the size of a kids sandwich IMO. Was given a can of soda as my drink, which I oked. Fries were good but salty. Probably won't be back. $16.21 for a combo meal is pricey.
Atmosphere: 4
Food: 3
Service: 2
Yummy food
Atmosphere: 5
Food: 5
Service: 5
I tried ordering using their app, and the app warned me that this location is commonly mistaken for another location. I made sure of the street address and placed my order for myself and my son with confidence that it was correct. But the confirmation screen is for one in central Philadelphia. I was thinking 'how could this happen after I made sure I was ordering for the correct location and the app warned me there are common issues!' I wanted Shake Shack and I would not cave to this setback. My son asked me, 'What are you going to do?' I relied, "We'll order Inside". Although I was truly troubled about losing $50 in a order at some other location. We went inside and ordering using their touch screens was easy enough that I regretted even using the app. Anyhow we are and enjoyed our meals. The burgers are hot and juicy, the buns soft, and the cheese fries were perfect. I had the Korean burger and it was flavorful and satisfying. After eating I contacted Shake Shack about the order that was at the wrong location via their app, and the were quick to refund my money the next day. I think there is a problem in the app that I hope they fix, which only affects this location. I was satisfied with their prompt customer service though, which deserves 5 stars. They made a foodie happy. This concludes my long review. Thank you for reading!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
Milkshakes food so good!
Atmosphere: 5
Food: 5
Service: 4
The food was soo delicious and I was so glad I decided to visit! I got through the drive thru fairly quickly and my food was fresh and hot from the first bite to the very last. The fries were literally hot the entire time I ate my food and it took me at least a good 10 minutes. Also, my hamburger was not huge and I only got lettuce and onion on it, but it was literally the most fulfilling burger I've ever tasted. That's very surprising to find all of that at a fast food or casual dining place. The employees were all polite and efficient. I can't wait to come back and this time around I ate in my car, but I really wish I would have ate inside! Thanks you for the amazing experience Shake Shack!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Other burger places need to pay attention. Clean, fast, fresh, and not too pricey, we need one where I'm at.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Frozen Custard, Grilled Cheese
Very good food; the Korean BBQ fries were AMAZING. Service was rather speedy too. Dining room was fairly crowded, but it had a very peaceful atmosphere. I liked this location and I would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Sandwich and Chicken Bites
It was t too busy but the drive through was very prompt and efficient
Atmosphere: 3
Food: 5
Service: 5
Best chicken sandwiches around. Always good service.Dietary restrictions: Not a place to go when dieting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shack Burger and Double Cheeseburger, Fries
Out of this damn world! Best burger I have ever had! I can't stop raving about this place! Incredible food, service, and atmosphere. Hands down best Burger I have ever had! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Fries, Shackburger