Starbucks

1581 Fruitville Pike F-3, Lancaster
(717) 291-8919

Recent Reviews

Yaseen Mideh

Todo bueno. Nice and friendly welcoming atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Taylor Mihaljevic

Staff went above and beyond! So friendly- amazing customer service.

Atmosphere: 5

Food: 5

Service: 5

Bryan Edwards

Came here to the drive thru several times. Tried to have faith but they watered down every different drink I've had. Will not be coming back here again.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Iced Caramel Macchiato

Alecia Orr

We went through the drive thru today and Julia served us! She was AMAZING, her level of customer service was beyond any that I have ever received at this location. So much so that I had to leave a review, thank you Julia..... you brightened up our day!

Service: 5

Martin VonStetten

Great coffee and coffee drinks.

Nikki Clolinger

Corryn IS A GREAT BARISTA AND PROVIDES GREAT EXCELLENT CUSTOMER SERVICE. I WILL BE RETURNING TO THIS LOCATION DUE TO THE GREAT CUSTOMER SERVICE THIS YOUNG LADY PROVIDED TO ME.

Atmosphere: 5

Food: 5

Service: 5

Candice Webster

I never complain or write reviews but I received the worst service ever, I put in a mobile order and arrived for pick up and I noticed they gave me the wrong size in one drink and the sauce missing in the other. I immediately received an attitude and even heard the person making my drink and the window cashier complaining and something to effect of "I will just spit in it..." I could have misheard and luckily I watched them make the drinks so I know they didn't but really? Then the cherry on to when they returned the drinks she argued with me that the sauce was my mistake and how it wasn't on the ticket. I showed her she hand me the drink it has been made again wrong I don't even attempt to rectify and get the thing I order because the cashier was so argumentative. I told her it was fine and to have a good day. But seriously? I am never going there again. I usually go to the Harrisburg Pike location at the crossings, they are awesome! Never get any attitude and they are always so friendly and polite.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Turner

Yesterday I called Starbucks to discuss a negative experience and the manager seemed willing to listen, he offered a solution and on the phone, at the time, I accepted that solution but later on while discussing this experience with someone else and given further thought, I changed my mind and thought, why would I only be offered $4.00 off on a new drink where I will still have to purchase another one when not only did they mess up my order after paying and tipping on a $7.00 drink but wouldn’t give me a refund when I asked for one when the visit wasn’t going well? Not sure what their protocol is when offering solutions but I think I’m going to pass on the discounted new drink and try not to use this location anymore. The manager seemed like a decent person but I just do not agree. I feel like it should of been fully replaced, especially because I asked for a refund while I was there and did not have time to return again.

Atmosphere: 3

Food: 3

Service: 3

Caitlin L

great location! my drink was really good and the baristas and the manager were super friendly!!

Atmosphere: 5

Food: 5

Service: 5

Lui Q

My favorite place to come grab a breakfast sandwich and coffee ☕️ ?Staff are great.If you're in Lancaster, then you must stop by.Thanks,Lui_Q

Atmosphere: 5

Food: 5

Service: 5

aemerick

Normal location closed, reluctantly frequented this location after previous dubious quality drinks and service. Today my order was again coffee flavored milk, only served scalding hot. From observation when picking up order, their ablity to handle a rush or busy time needs some attention. Hope this is helpful.

Atmosphere: 3

Food: 1

Service: 4

Yid Ziffington

WHY is there a massive super manly transformer at every starbucks window now? Stop forcing this craaaaazy nonsens on the population. Not fooling anybody with the cartoonish representation of the real thing.

Atmosphere: 1

Food: 1

Service: 1

Ian DiFulvio

Just want to give a big shout out to the crew that is here now during this shift, extremely welcoming and doing awesome job. Appreciate the good coffee and drinks you'll make here!

Atmosphere: 5

Food: 5

Service: 5

Charles Rider

The staff was so welcoming and friendly, they wanted to keep us there!

Atmosphere: 5

Service: 5

Kevin O'Connell

Great place to stop and take care of some remote work.

Atmosphere: 5

Food: 5

Service: 5

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