Dairy Queen (Treat)

So first off the teenagers that work there are lovely wonderful people. I want to make that very clear. They went above and beyond to do everything they could to make picking a blizzard cake special for my daughters 10th birthday. We go and pick it up and I notice it says happy 6th birthday and you can see the dash guide lines on the edible print out. Here is where I take huge issue. We went back in and there were 3 young gentleman who called the owner right away. None of them make the cakes not their fault. Remember no hate towards these teens they did so well for such a tough situation. The owner right out of the gate blamed the girls handwriting taking no responsibility as an adult or business person. I saw the sheet both days you could tell there was a 1 and a 0. Most certainly not just a single number 6. The boys were really trying not to throw the owner under the bus so they were going i guess we see it (before i knew about the other people cake problem). If she was unsure they could have called me or the girl who took the order before continuing to print the edible image. Apparently another cake went wrong and that rolled into ours going wrong. The owner told the boys to gel over it which we all knew was not going to look great. The one kid was so sweet he did most of it because he had the neatest handwriting and we were now already late for dinner which people drove hours to get to. I decorate cakes and my partner can too but on a 50 dollar cake you shouldn't have to step in and the best way to fix it the owner didn't go for which would have been removing the edge, laying down white, writing in gel, then the border. It would've been more time too. My problem really is the owner passed the blame, didn't attempt to try and come help, didn't offer anything to make it right, and to top it all off was supposed to call me today and did not. Turning 10 is a big deal and I am disabled cakes harder to do now so we decided it would be ok to get a cake this year decorated instead of me doing it. I doubt that my daughter will be okay with that ever again. We saved to be able to do this and the owners attitude kills me. We certainly don't have extra like that. Those teens were champions of trying to make it right for my daughter and give her the best they could with what they were allowed. They deserved more than being blamed and left to deal with it on their own. Even after we covered it with gel you could tell there was a mistake. The sides got dinged up from going in and out. We went from such a good experience to a really bad one. I'm not unreasonable or a Karen I didn't yell but I am beyond mad at this point. I've managed stores and had to run in on a day off, or called right the next day to make it right. Slapping gel over the mistake and keeping your full priced perfect cake money, plus not even personally apologizing in a phone call the literal least that could have been done because she made the cake is un real.

The same delicious soft serve! My favorite is the chocolate vanilla swirl cup. Indoor seating for 18 and outdoor seating for 10. One restroom inside. Plenty of parking Very retro and reminds me of my childhood. Located at the North Penn Market Place. A small hometown mall.

Even though we waltzed in 7 minutes before closing, the staff was really accommodating and made some great suggestions for ice cream. We will come back again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oreo Fudge Brownie Blizzard Treat

They only sell ice cream. No food
(I'm am not hating) But if this DQ wants to make actual profit in sales AND to feed Adults l, Elders, and children.
They need to start selling ACTUAL FOOD ITEMS, and NOT JUST ICE CREAM.

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Brownie Batter Blizzard Treat

My Blizzard was good as my friends was the same ! The place was packed and the two workers were at their max but handled it quite well !! Those two deserve a raise !!!!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Brownie Batter Blizzard Treat

The guy at the front is awesome!!

VANILLA ICE CREAM CONE. WEII ENJOYED.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blizzard Treats

Employees had dirty hands and were cross contaminating EVERYTHING. Don't buy from here unless you're getting pre packaged product. However, 30 dollars for a box of icecream sandwiches and buster bars is crazy.

Atmosphere: 1

Food: 1

Service: 1

Charlie is the best! So nice!

Good place to get ice cream I come here a lot service is good Atmosphere is not that good but it doesn't matter I would recommend coming here for Ice cream ?

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Blizzard Treats

Great Location. Perfect meaning a lot of blizzard ingredients.

Atmosphere: 5

Food: 5

Service: 5

Always a pleasure to stop in for a treat when I'm in the neighborhood. Best DQ around.

Not clean..

Was not therr

Fast service in winter