Philly Pretzel Factory

330 W Main St, Lansdale
(215) 362-3363

Recent Reviews

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Donna Russo

Love fresh, warm pretzels straight out of the oven. Nice and soft and chewy. Just perfect with a side of honey mustard for dipping.

Nina Schmidt

The owners amazing! So personal and accommodating and their pretzels are the best!!! 🥨

Nunya Bidnith

Okay, so you can't get a good proper pretzel outside of the city. This is the closest you will get. But I'm not going to rate them on standard pretzels...because that's unfair. I'm gonna rate them on the weird stuff they make...which is actually sometimes interesting. So first off, they do a porkroll sandwich thing...not bad. They were doing a really great cheesesteak thing for a while, but then they made them cheesesteak bites? The bites suck, go back to the hot-pocket format. And hot dogs surrounded by pretzel is about as American as it gets. Overall, 4 stars. Would be 5 if they fixed the cheesesteak things.

John Lavery

Ordered on line for pickup this morning. Order was exactly as ordered and ready when I arrived. Service is excellent

Atmosphere: 5

Food: 5

Service: 5

Dan Shallow

Everything!

Joe Colon

First of all, I love the pretzels here.That said, I do not understand why they have cheesesteak pretzels on their menu. I’ve only seen them available once or twice in the years that I’ve gone here. I’ve been told they need about a half hours notice. I’ve attempted to call ahead to order them and they tell me “maybe tomorrow.” When I’m out with my kids and we are looking for something to do for lunch, I don’t have 24 hours to decide that. I have gone in and multiple people in line asked for them. How much money are they losing? Just take it off the menu if you don’t want to make/sell them.

Jennifer Rodriguez

Customer service is very important. Those little kids in there are very

Atmosphere: 5

Food: 5

Service: 1

Rita Fischer

Very disappointed! I ordered a pretzel nugget tray for a New Year’s Eve via DoorDash. When the order was not delivered, I called the Soft Pretzel Factory and was told ( rudely) that they closed to DoorDash early in the day. I asked if I could run to the store and pick up some nuggets and was told ( very rudely) no sorry. The store was open for another 2 hours! I was counting on the pretzel tray for a party that I was hosting. Disgraceful!

Atmosphere: 1

Service: 1

Michelle D

After being away from Philly for a few years this was one of the first places I stopped! How I missed Philadelphia soft pretzels.

Sam Bower

Great experience, as always!

Tom Reynolds

This location bakes their pretzels properly - crisp and golden brown. I go out of my way to get them here as my local Philly Pretzel stores undercook theirs. You would think a franchise would have more consistency. The Lansdale operation is a role model for the others.

Joe Chiarello

Great pretzels with GREAT customer service!

W. L. (cooldude)

Super Bowl Sunday, drove into town and turned at the door away unless I had pre-ordered. Won't sell 5 pretzels for Eagles super bowl Sunday. Is this the start of a bad omen (I hope not) but coming home the grocery store didn't have frozen super pretzels, my left turn arrow didn't give itself up, and 1800 kars4kids started playing on the radio. Philly pretzel factory started a $hit streak for me now but I hope the Birds win. But they lost a pretzel loving customer!

D Best

Hot fresh pretzels with cheese dip the best!

Jason E. Farabaugh

Great pretzels & nice guys. Thanks.

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