Rita's Italian Ice & Frozen Custard

Ordered delivery from grubhub tonight and the service was great. I really like the almond toffee crunch and they gave me plenty on my sundae with some extra on the side too, and a really sweet message too. Made my night.

Food: 5

Service: 5

Recommended dishes: Custard

Best ice cream ever! The guy doing them was very polite and generous! Highly recommended.

Atmosphere: 3

Food: 5

Service: 5

Great water ice Friendly service

Atmosphere: 3

Food: 4

Service: 4

Tired of trying with this place. From now on driving to any of the other locations further away. Way over priced (but that's probably the same at all the Rita's). The problem with this location is its always a mess. They don't post online which water ice flavors they have that day. They say to call to ask what flavors they have but never answer the phone. They have very limited water ice flavors....never have pear, watermelon, green apple, etc.

Went today and spent $25 for 4 items. $6+ for a "concrete" that was just ice cream soup. One gelati to-go, which was a puddle inside the lid. Two other gelati that were a runny mess.

Done wasting money at this location. If I'm going to spend $25 for a treat for the family there are several other places that at least give you more options and non-melted ice cream.

Atmosphere: 1

Food: 1

Service: 1

We have consistently received wrong orders from this Rita’s. The employees are always putting stuff in the ice cream that we didn’t ask for, not giving us the right ice cream, making the completely wrong thing. I would not recommend this location. Pretty sure the kids just do whatever looks good to them.

Atmosphere: 2

Food: 1

Service: 2

Got water ice, mango, and custard to go. It's a beautiful thing.

Food: 5

Service: 5

Someone left mustard in my raspberry water ice. His name tag said Brayden on it and around 8 pm on Sunday

Learning life lesson! My wife, daughter and I came to this Rita’s tonight. While the service was ok, I had asked for a Peanut Butter Mudslide blendini. This was at 8:30pm on Thursday. I had $100 in my pocket, ready to leave to the hard workers at this establishment. One worker says, “I think we put the stuff away for it”. So another comes back to the window and says “I’m sorry but we put the toppings away already”. While she says this the other girl says “it’s right in the fridge”, twice. Life lesson is this; I decided not to tip the $100. I’m very generous with GOOD service, ones that care about us, the customer. Sorry girls! Maybe next time. ***Im not upset! I was trying to do something nice for these hard workers. Just disappointed I had to leave with the $100

Atmosphere: 5

Food: 5

Service: 2

Please tell your employees when a quart of waterice is ordered and payed for, a quart is what the customer is to receive. Not the bottom half scooped in such a way it left massive airpockets, and the top filled like 3/4 of an inch from the brim.

Please tell your employees when a quart of waterice is ordered and payed for, a quart is what the customer is to receive. Not the bottom half scooped in such a way it left massive airpockets, and the top filled like 3/4 of an inch from the brim.

Please tell your employees when a quart of waterice is ordered and payed for, a quart is what the customer is to receive. Not the bottom half scooped in such a way it left massive airpockets, and the top filled like 3/4 of an inch from the brim.

Please tell your employees when a quart of waterice is ordered and payed for, a quart is what the customer is to receive. Not the bottom half scooped in such a way it left massive airpockets, and the top filled like 3/4 of an inch from the brim.

Delicious & great customer service.

Surprised Granddaughter and parents with Ices with gilati twist. My surprised was the small was the size you would give a 2 yrs old. The large was what I thought was regular. OK so I haven't been to Rita's in years but really? 4 Ice with twist were $23+. ? was really good but next time I'll buy a few tubs of ice cream and toppings. ?

Love it's the time of year