Subway

501 S Broad St #13, Lansdale
(267) 903-7266

Recent Reviews

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Kellie Dwyer

GROSS FOOD CONDITIONs!!! As a former employee there, and scared to post my review, I figured it's finally time now. The owners Jamie and Mindy are terribly rude people, both to guests and their employee's. Everything is frozen in a fridge that it not legally cold enough as well. The breaking point for me was when I was preparing the onions, there was mold and mush on them. Under further examination, there were maggots crawling under some of the layers of skin, when this was said to Mindy, she told me "just scrape them off and cut it anyways". I threw it out immediately and put in my two weeks. Absolutely foul working conditions.

Atmosphere: 1

Food: 1

Service: 1

Brandon Yates

Price is ridiculous. 15$ for a footlong? There is a real italian deli (amicis) in the same strip mall that sells high quality hoagies for cheaper than subway. Not sure why anyone would go here still

Atmosphere: 3

Food: 3

Service: 4

P Kelley

Caroline was AWESOME. She had a packed house around 6pm with no help and handled it like a superstar. That woman is an asset to this franchise: bar none.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs

Rohan Paitka

Really poor service packed my pizza in a lid box piece on top of piece, incomplete supplies, food was still ok that's why 2 stars. Waited for online order, staff started making when I reached.

Atmosphere: 2

Food: 3

Service: 1

Kristy Boldt

I hate to leave bad reviews but I’ve never had a worse experience. Ordered online, it wasn’t ready. Fine not a huge deal. However instead of making our sandwiches next since we were there they proceeded to make sandwiches for the people who walked in after us before ours. I was waiting with 2 kids and we ended up waiting for over 20 minutes. Also they had no ice, and the soda was spraying everywhere. Not the first time that has happened either.

Atmosphere: 1

Food: 3

Service: 1

Vishwa Trivedi

The customer service was worst. I have ordered online veggie patty and they don’t have veggie patty. So I said I don’t want it since they don’t have the veggie patty. Then I was asking how will I get my refund. He said you can do online but there is no option to do it online. We were talking politely and trying to understand how you can refund online but he said get out from the store. That was very ridiculous. You can never talked to the customers like that. He didn’t even apologize for that. Never going back to that place. They don’t care for the customers.

Nicole Madden

The customer service was the worst. I came into this place with my sister I walked up got what I wanted the food was way more expensive than it should have been. The woman at the counter had no idea what she was doing at the register. We said we didn’t want the extra drinks. The guy Nick said oh you can put them back in the cooler rudely my sister did we sit down. Nick asked a man are you just going to stand there or order. Very rudely and the customer said he was ordering online. I told my sister we are leaving because the customer service was bad and that man is rude. I asked for the papers to wrap up the food because I’m leaving because the service is unacceptable and Nick started getting angry said I can leave if I don’t like the service I said I am leaving which I was collecting the stuff to leave as I’m walking out he said I’m not aloud back for no reason all because I called him out on his rude behavior. The female worker said they are supposed to ask customers if they are ordering but you don’t talk to a customer like he did. She was trying to stick up for him and his rudeness. Also if you work in any fast food or customer service instead of talking back to a customer and making them more angry you should learn how to de-escalate the situation instead of trying to talk bad about a customer and talking back. I would have sat down and chilled with my sister if that man wasn’t so rude and had attitude the whole time I was in there.

Atmosphere: 1

Food: 3

Service: 1

Puneet Tejsinghani

Ate at subway after a couple of years and loved the fresh ingredients and sauce options!
Special mention for Max who served us and was exceptional. Kept a genuine smile on his face and did his job perfectly. Would highly recommend this branch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Veggie Delite

Lara Howell

Everytime I come here they give us raw bacon

Atmosphere: 2

Food: 1

Service: 3

Amar Trivedi

Shout out to Jeremy for his absolute dedication to exceptional customer service and assassin-like skill in crafting a dreamy Subway sandwich.My guest and I ordered two foot-longs on the May BOGO deal. Jeremy also sweetened the deal with a pair of VIP loyalty cards, giving us a reason to return again.I appreciate the enthusiasm, respect, and overall care that I experienced today. I hope all guest feel the same vibes during their visit.This location’s owner/operator should be thrilled to have an employee like Jeremy. As a guest, know you are in capable hands.

Atmosphere: 5

Food: 5

Service: 5

Vijay Desai

Very friendly staff. The food was excellent .

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Subway Club

Hetal Ajmeri - Dave

Waited for 15 minute's, while one customer with one sandwich order was ahead of us.

Atmosphere: 2

Food: 1

Service: 1

Dhaval Shah

Store suppose to close at 9.30. I was deny to serve at 9.05.Jerney is the employee and he was rude.Never ever going to this place.

Service: 1

Ishan Patel

Got a buffalo chicken on a italian bread here today, and got food poisoning. Will never be back.

Atmosphere: 5

Food: 1

Service: 4

Jared Rudolph

It had been a while since I was at a subway. $24 for 2 sandwiches. I asked for chicken teriyaki. I wasn’t given that. All the toppings were light. Bread was stale. Staff was unfriendly. Definitely won’t got back to a Subway again.

Atmosphere: 1

Food: 1

Service: 1

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