Off the Hook Seafood & Grill

Genuinely just getting around to this review. As a repeated customer I expected better treatment in handling the situation. A few months back I ordered two platters for my family. Within a matter of hours my entire family (family of four) had gotten very sick. Which is very upsetting I have very small children. We were FOOD POISONED!! I trusted to eat from this place and ate here before even having children never had an issue with the food.
& for hindsight this is the only meal all four of us had the same of. We called and spoke with the manager he denied the possibility of it being their food, no refund, and we weren’t looking for more food. But most of all..We simply told him not to serve the batch of food to anyone else. He insisted we had gotten sick some place else and had a nasty attitude & WELP from there it was just history. NEVER going back!

Atmosphere: 1

Food: 1

Service: 1

The girl at the front desk is rude as hell. They also charge you a .90 cent service charge for using your card. I will never go there again

Atmosphere: 1

Food: 3

Service: 1

Initial visit was takeout. Food was awesome and packaged perfectly for eating at home. Ordered beans and cheesy potatoes as sides for pulled pork and sliced brisket sandwiches. Everything was delicious. Will definitely go again, and eat in this time. Service and staff were awesome. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

MY FOOD WAS COOKED TO PERFECTION!!!… ONLY THING IS THE CORN NEEDS A LITTLE SEASONING IN THE POT WHILE IT’S BEING COOKED BUT OTHERWISE I LOVED MY PLATTER!!!… I HAD THE ‘J & P BROILED SEAFOOD PLATTER’ W/A PERFECTLY BROILED STUFFED FLOUNDER W/CRABMEAT, 3 JUMBO SHRIMP & 3 BROILED BAY SCALLOPS ON A BED OF FLUFFY RICE & MY ‘CHOICE 2 SIDES’ OF THE CORN & CREAMY MACARONI SALAD!!!… I ALSO HAD ORDERED A CRAB CAKE THAT WAS DELICIOUS!!!… THE FOOD IS SENT IN A GENEROUS PORTION THAT I SPLIT IN HALF & WILL EAT THE REST TOMORROW!!!… THIS IS MY SECOND MEAL IN TWO DAYS & I AM A CUSTOMER ‘HERE IN OUT’ AS LONG AS IT STAYS CONSISTENT!!!… MY DAUGHTER HAD THE ‘CHICKEN ALREDO’ YESTERDAY & HAS SO MUCH THAT SHE ‘WAS EATING IT TODAY & ‘ENJOYED EVERY BITE!!!’… TRY ‘OFF THE HOOK’ & I BELIEVE THAT ‘YOU’LL BE HOOKED TOO!!!’ 🪝 🍤 🦞 🦀 🐠 🍜 🍚 🍗 🥖🥗🎣🍋🥤🍟🥦🥩🍖💜💙💯

Atmosphere: 5

Food: 5

Service: 5

The salmon do not taste too good, the rice have a weird taste. The chicken was pretty good.

Food: 2

Ordered fried catfish and they gave me Swai fish ( I paid for catfish ) when I called the manager tells me they serve Swai as catfish not understanding they are two different fish’s, two different tastes and definitely are priced differently. I was extremely surprised how incompetent the manager was running a seafood restaurant and not knowing the difference between catfish and Swai I’ve been going here for years but after the manager damn made me step out of character and do something I would have been sure to regret I’ll never be back there again and would ensure my company stop getting lunch catered from there I’m big on customer service and accountability and that is something you will not find at Off the Hook.

Atmosphere: 1

Food: 1

Service: 1

Off the Hook Seafood & Grill is a casual spot with some seriously tasty seafood. The fried options are crispy and flavorful — it’s definitely a place I’ll be revisiting!

Atmosphere: 4

Food: 5

Service: 4

Hassan thank you girl from Millick

Atmosphere: 5

Food: 5

Service: 5

Good Food !

Ordered online delivery and it took over 2 hours!!! Had to call the store twice after getting the run around the first time!

Service: 1

Green mussels were pretty good. Didn't enjoy the seafood salad (chunks of imitation seafood were wayyyy too big, and it tasted like they just sprinkled on Old Bay or Cajun seasoning without adding anything else). Sauteed blue crabs were good but small (and a Lotta work). They made up for it by giving me extra, which I didn't realize until I got home. Everything was heavy with garlic which I liked but my Honey didn't. Counter girls were super pleasant.

Good Food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Catfish

I’ve been coming here for years and it never fails. The food is always hot and fresh and very tasty. The shrimp Alfredo is a 10/10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp \u0026 Salmon Alfredo

I ordered salmon alfredo and idk what it was but it wasn’t alfredo. I called them and the lady tried to explain how they make alfredo. like huh ? it shouldn’t be no explaining. it looks like they just melted a big slice of white cheese on top. Took it bag they tried to make me a new one it was still the same. Ended up getting salmon over rice. nothing was seasoned everything was bland. They just have new owners cause they never was like this. will never spend my money there again.

I ordered ribs and it was the best EVER.
The owner made extra sides it was delicious.very friendly customer service,Awesome experience

Atmosphere: 5

Food: 5

Service: 5