I got the worst food poisoning ever from here. A simple whopper meal almost took me out... this was their 2nd chance after they tried to over charge me for the buy a whopper get 1 for a dollar. I hope they don't kill someone before they close for good this time.
Christian Park
A little slow but did everything correctly
Atmosphere: 4
Food: 5
Service: 4
G.J. Balogh
This is the only retro BK that I've ever been in. Everything was great. Its the original blue outside. Check the inside pics!
Atmosphere: 5
Food: 5
Service: 5
Sandy Smith
The Buffalo nuggets are really tasty. One thing, make sure you have 8 nuggets in your order. My last order only had 6.
Atmosphere: 4
Food: 4
Service: 3
Jodi Oakley
Very Disappointing Customer Service Experience at Burger King Latrobe, PAI recently visited the Burger King location in Latrobe, PA, and unfortunately, I had a disappointing experience due to the behavior of the manager, Ben. During my visits, I encountered rude and unprofessional conduct from Ben, which significantly impacted my dining experience. Despite there being no other customers waiting, Ben insisted that I move to the front of the store for my order, demonstrating a lack of respect and courtesy. When I expressed my concerns about safety, due to the fact that there is no where to pull in front without half of your car being in an oncoming traffic lane. Ben's dismissive and extremely rude response left me feeling unwelcome and disrespected as a customer. This is my second experience with this person and they have both been horrible. Customer service is crucial in any business, and it's essential for managers to exhibit professionalism and good people skills. I hope that this feedback will prompt improvements in customer service at the Latrobe, PA location of Burger King. Thank you for taking the time to address this issue.Please let me know when that individual is no longer there and myself and my friends and family will be happy to return to give you our business.Sincerely,Jodi
Atmosphere: 1
Food: 4
Service: 1
Chad Shearer
Service sucks
Sam Losier
Same as all other Burger Kings.
Atmosphere: 4
Food: 4
Service: 3
Corey
Most deals and items are not available on this store that the app offers and is usually
Atmosphere: 1
Food: 1
Service: 1
Patrick Davis
Lazy workers they had me waiting in drive thru to place an order for almost ten minutes I just parked and went inside and there’s absolutely ZERO customers in the store. Why am I waiting at peak lunch time when there are no other customers being served? Oh because the girl taking orders likes to stand outside and smoke cigarettes. Terrible service
Atmosphere: 1
Food: 4
Service: 1
Jennifer Marie
On 7/14/2023 I place a order for a larger meal(shroom and Swiss) for my partner so obviously, we got the meal and was heading over to Wendy’s because I wanted food from there so while he was eating his food, he took his last bite and realized there was a hair I end up looking in the fries and realizing there was also hair immediately we went back over because I couldn’t get a hold of Anybody over the phone went back over went in and there was couple people in there and a gentleman came up and explain the situation and there was a female name Christy, and she got immediately cocky and defensive, saying it wasn’t her hair and asked where the burger was that I was furious cause I was trying to explain her, but she was being ghetto and cocky and needless to say I showed him the fries and I left it in a bag. I did get my money but she needed to learn. She needs to learn how to handle the situation a little bit better. She was highly disgusting. The place is disgusting and she should not be working there. If she can’t handle people there making mistakes the two guys that were beside me and it’s on video stated that none of them were wearing hair nuts and I told her that she should be wearing hairnets if she’s working around food and she stated she didn’t have to. I think that place is highly disgusting and I will make sure that I posted everywhere to notify everybody how disgusting it ignorant that places .
The manager and his crew did very good for the crowd at 1:00 today so glad they are staying busy !
Atmosphere: 5
Food: 4
Service: 4
Michele Lattanzio
The staff was very nice. The food was delicious. The place was fairly clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Whopper
Donald Mead
Used the drive thru and excellent service.
Food: 5
Service: 5
Jun Records
our family waited it the drive thru for just a few seconds before deciding that the line was to long and we would go inside to order we were approached by a manager who was very sorry for the wait but it would take a little before getting to us. when taking our order he continued to say sorry and made sure we were taken care of they seemed to be very under staffed but to my eyes and how fast we got our food after our order was taken i think they did an amazing job.Kid-friendliness: very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Renee Yoder
Slowest drive thru I've ever been in. You sit in line forever, then they let you sit at the speaker for forever till they take your order. Then sit in line again forever to get your food. And if you're lucky, you won't have to pull around and continue to wait.
I got the worst food poisoning ever from here. A simple whopper meal almost took me out... this was their 2nd chance after they tried to over charge me for the buy a whopper get 1 for a dollar. I hope they don't kill someone before they close for good this time.
A little slow but did everything correctly
Atmosphere: 4
Food: 5
Service: 4
This is the only retro BK that I've ever been in. Everything was great. Its the original blue outside. Check the inside pics!
Atmosphere: 5
Food: 5
Service: 5
The Buffalo nuggets are really tasty. One thing, make sure you have 8 nuggets in your order. My last order only had 6.
Atmosphere: 4
Food: 4
Service: 3
Very Disappointing Customer Service Experience at Burger King Latrobe, PAI recently visited the Burger King location in Latrobe, PA, and unfortunately, I had a disappointing experience due to the behavior of the manager, Ben. During my visits, I encountered rude and unprofessional conduct from Ben, which significantly impacted my dining experience. Despite there being no other customers waiting, Ben insisted that I move to the front of the store for my order, demonstrating a lack of respect and courtesy. When I expressed my concerns about safety, due to the fact that there is no where to pull in front without half of your car being in an oncoming traffic lane. Ben's dismissive and extremely rude response left me feeling unwelcome and disrespected as a customer. This is my second experience with this person and they have both been horrible. Customer service is crucial in any business, and it's essential for managers to exhibit professionalism and good people skills. I hope that this feedback will prompt improvements in customer service at the Latrobe, PA location of Burger King. Thank you for taking the time to address this issue.Please let me know when that individual is no longer there and myself and my friends and family will be happy to return to give you our business.Sincerely,Jodi
Atmosphere: 1
Food: 4
Service: 1
Service sucks
Same as all other Burger Kings.
Atmosphere: 4
Food: 4
Service: 3
Most deals and items are not available on this store that the app offers and is usually
Atmosphere: 1
Food: 1
Service: 1
Lazy workers they had me waiting in drive thru to place an order for almost ten minutes I just parked and went inside and there’s absolutely ZERO customers in the store. Why am I waiting at peak lunch time when there are no other customers being served? Oh because the girl taking orders likes to stand outside and smoke cigarettes. Terrible service
Atmosphere: 1
Food: 4
Service: 1
On 7/14/2023 I place a order for a larger meal(shroom and Swiss) for my partner so obviously, we got the meal and was heading over to Wendy’s because I wanted food from there so while he was eating his food, he took his last bite and realized there was a hair I end up looking in the fries and realizing there was also hair immediately we went back over because I couldn’t get a hold of Anybody over the phone went back over went in and there was couple people in there and a gentleman came up and explain the situation and there was a female name Christy, and she got immediately cocky and defensive, saying it wasn’t her hair and asked where the burger was that I was furious cause I was trying to explain her, but she was being ghetto and cocky and needless to say I showed him the fries and I left it in a bag. I did get my money but she needed to learn. She needs to learn how to handle the situation a little bit better. She was highly disgusting. The place is disgusting and she should not be working there. If she can’t handle people there making mistakes the two guys that were beside me and it’s on video stated that none of them were wearing hair nuts and I told her that she should be wearing hairnets if she’s working around food and she stated she didn’t have to. I think that place is highly disgusting and I will make sure that I posted everywhere to notify everybody how disgusting it ignorant that places .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager and his crew did very good for the crowd at 1:00 today so glad they are staying busy !
Atmosphere: 5
Food: 4
Service: 4
The staff was very nice. The food was delicious. The place was fairly clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Fries, Whopper
Used the drive thru and excellent service.
Food: 5
Service: 5
our family waited it the drive thru for just a few seconds before deciding that the line was to long and we would go inside to order we were approached by a manager who was very sorry for the wait but it would take a little before getting to us. when taking our order he continued to say sorry and made sure we were taken care of they seemed to be very under staffed but to my eyes and how fast we got our food after our order was taken i think they did an amazing job.Kid-friendliness: very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
Slowest drive thru I've ever been in. You sit in line forever, then they let you sit at the speaker for forever till they take your order. Then sit in line again forever to get your food. And if you're lucky, you won't have to pull around and continue to wait.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper