Went to the only open subway from Greensburg to Latrobe, operation hours clearly state 10pm on the Google map direction site, we get there around 9:47ish, the doors unlocked, there's a person working inside, and the lights are on. On the door it also clearly states it closes at 10pm. We go in and she goes "sorry we're closed". It would be less annoying if she said the store hours changed but she did not. Frustrating. Felt like she just didn't feel like making anything and just wanted to go home early. Also she yells back "why isn't the door locked?" To someone in the kitchen, maybe because y'all ain't supposed to be closed for another 15 minutes? Not coming back.
Atmosphere: 1
Service: 1
Donovan Titus
Workers are always in a good mood and very nice. Food is always how I ask with no complaints
Recieved a sub completely wrong and couldn't get my money back
Food: 1
あうぶりえ
Came from McDonald's because of how unwelcoming it was, there was 1 girl working, she was very nice and she made everyone's sandwiches quick, they were out of meatballs, and she kindly explained they no longer had anymore of them, so I got the philly, she made good conversation with me and was patient for me, which usually I take a little bit to think when my blood sugar is low.. Props to her! I can't remember her name but she was quite tall with blondish curly hair and a bull nose ring. :)
Atmosphere: 5
Food: 5
Service: 5
A u b r i e あうぶりえ
Came from McDonald's because of how unwelcoming it was, there was 1 girl working, she was very nice and she made everyone's sandwiches quick, they were out of meatballs, and she kindly explained they no longer had anymore of them, so I got the philly, she made good conversation with me and was patient for me, which usually I take a little bit to think when my blood sugar is low.. Props to her! I can't remember her name but she was quite tall with blondish curly hair and a bull nose ring. :)
Atmosphere: 5
Food: 5
Service: 5
Alisha Pirozzi
My daughters wanted Subway for dinner tonight so we stopped at this location after shopping. The store closed at 10pm, we got there around 8:45pm. When we walked in, the store was clean and the young girl working behind the register instantly greeted us, which was nice. While we were ordering our subs, I noticed an alarm sound going off every few seconds and the young girl waiting on us continued making our subs and would run over to the alarm sound then come right back to us and pick up where she left off without missing a beat. The ENTIRE time she was making our order, she was polite and patient, even while that alarm sound kept going off. As we were paying for our order, the 1 coupon we had wouldn't scan and the young girl was so sweet, she stayed patient and figured it out for us. While she was patiently dealing with my stubborn coupon, we were having general conversation so I had asked her about the alarm sound and found out it was MULTIPLE (7+) doordash orders. She didn't complain once! The young girl who waited on us was absolutely AMAZING! I wish I would've gotten her name because she's the reason I wrote this review. I was truly impressed with her patience, her positive attitude and how well she was at multitasking. She made our order of 4 subs, (all toasted), running back and forth to that alarm, figured out a stubborn coupon and maintained general conversation in less than10 minutes! To the young girl who waited on my daughters and myself on Tuesday, 06/17/24, around 8:45pm, THANK YOU FOR AWESOME CUSTOMER SERVICE and YOU'RE DOING AN AMAZING JOB! I really hope a manager sees this review and appreciates their worker because she's definitely one in a million!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, B L T
Blair Howard
The girls there need better training it’s terrible to watch them make a sub specially the new employees there is nobody there to watch over them and correct there mistakes
Atmosphere: 1
Food: 1
Service: 1
Rebecca Lynne
This subway is never open until the hours stated online. They literally close whenever they want to. We walked in around 40 minutes before close and were told they were closed and we could not be served. This is not the first time this has happened. And it’s ridiculous. Worst staff I have seen in a long time. Whoever owns this franchise needs to get it together.
Atmosphere: 1
Service: 1
Ryan Dettling
I went there at 8:15 last night now mind you they weren’t supposed to close till ten I got there the open light was on and all the other lights were on nobody would answer the phone and the door was locked when I got there terrible don’t tell people your open if they can’t get anything
Atmosphere: 1
Food: 1
Service: 1
ashley lynn
WARNING!...do NOT order from the subway on Daily Ave. in Latrobe. I placed an online order at 9pm for pickup at 9:45pm. This location is open until 10pm. As I was pulling into the parking lot, I noticed a young woman at the counter on her phone. I proceeded to walk to the door, as I was walking I noticed her running into the back. I tried to open the front door and it was locked. Therefore, I rechecked the hours on the door and they were indeed open until 10. I knocked on the door and stopped and tried to call. That's when the young woman popped her head out looked right at me and continued to hide. I am trying to be understanding of the situation, however, the employee was intentionally hiding. The lack of professionalism from this establishment is astounding. They do not deserve your business.
Should change the hours to "Whenever we feel like closing up" because this place is always understaffed and closing early. The owner doesn't give a damn about his employees or his customers. Definitely avoid eating here!
JC Mills
Food is good and made in a timely matter. Customer was very good also.
Atmosphere: 3
Food: 3
Service: 4
Rob
Talked to staff.Times are different than what is on the door.Staff says changes have been put in multiple times but still no change. But if someone has never been here they won't know because you were not adjusting what you have posted here compared to what they have listed on the door before you walk in.Its time to get with the program and fix it accordingly.
ysg Central
Great employees/service as always great food, very clean and on time
Barbara Trump
Good sandwichThey make it just like you want itYummy
Went to the only open subway from Greensburg to Latrobe, operation hours clearly state 10pm on the Google map direction site, we get there around 9:47ish, the doors unlocked, there's a person working inside, and the lights are on. On the door it also clearly states it closes at 10pm. We go in and she goes "sorry we're closed". It would be less annoying if she said the store hours changed but she did not. Frustrating. Felt like she just didn't feel like making anything and just wanted to go home early. Also she yells back "why isn't the door locked?" To someone in the kitchen, maybe because y'all ain't supposed to be closed for another 15 minutes? Not coming back.
Atmosphere: 1
Service: 1
Workers are always in a good mood and very nice. Food is always how I ask with no complaints
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chocolate Chip Cookie, Rotisserie-Style Chicken
Recieved a sub completely wrong and couldn't get my money back
Food: 1
Came from McDonald's because of how unwelcoming it was, there was 1 girl working, she was very nice and she made everyone's sandwiches quick, they were out of meatballs, and she kindly explained they no longer had anymore of them, so I got the philly, she made good conversation with me and was patient for me, which usually I take a little bit to think when my blood sugar is low.. Props to her! I can't remember her name but she was quite tall with blondish curly hair and a bull nose ring. :)
Atmosphere: 5
Food: 5
Service: 5
Came from McDonald's because of how unwelcoming it was, there was 1 girl working, she was very nice and she made everyone's sandwiches quick, they were out of meatballs, and she kindly explained they no longer had anymore of them, so I got the philly, she made good conversation with me and was patient for me, which usually I take a little bit to think when my blood sugar is low.. Props to her! I can't remember her name but she was quite tall with blondish curly hair and a bull nose ring. :)
Atmosphere: 5
Food: 5
Service: 5
My daughters wanted Subway for dinner tonight so we stopped at this location after shopping. The store closed at 10pm, we got there around 8:45pm. When we walked in, the store was clean and the young girl working behind the register instantly greeted us, which was nice. While we were ordering our subs, I noticed an alarm sound going off every few seconds and the young girl waiting on us continued making our subs and would run over to the alarm sound then come right back to us and pick up where she left off without missing a beat. The ENTIRE time she was making our order, she was polite and patient, even while that alarm sound kept going off. As we were paying for our order, the 1 coupon we had wouldn't scan and the young girl was so sweet, she stayed patient and figured it out for us. While she was patiently dealing with my stubborn coupon, we were having general conversation so I had asked her about the alarm sound and found out it was MULTIPLE (7+) doordash orders. She didn't complain once! The young girl who waited on us was absolutely AMAZING! I wish I would've gotten her name because she's the reason I wrote this review. I was truly impressed with her patience, her positive attitude and how well she was at multitasking. She made our order of 4 subs, (all toasted), running back and forth to that alarm, figured out a stubborn coupon and maintained general conversation in less than10 minutes! To the young girl who waited on my daughters and myself on Tuesday, 06/17/24, around 8:45pm, THANK YOU FOR AWESOME CUSTOMER SERVICE and YOU'RE DOING AN AMAZING JOB! I really hope a manager sees this review and appreciates their worker because she's definitely one in a million!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, B L T
The girls there need better training it’s terrible to watch them make a sub specially the new employees there is nobody there to watch over them and correct there mistakes
Atmosphere: 1
Food: 1
Service: 1
This subway is never open until the hours stated online. They literally close whenever they want to. We walked in around 40 minutes before close and were told they were closed and we could not be served. This is not the first time this has happened. And it’s ridiculous. Worst staff I have seen in a long time. Whoever owns this franchise needs to get it together.
Atmosphere: 1
Service: 1
I went there at 8:15 last night now mind you they weren’t supposed to close till ten I got there the open light was on and all the other lights were on nobody would answer the phone and the door was locked when I got there terrible don’t tell people your open if they can’t get anything
Atmosphere: 1
Food: 1
Service: 1
WARNING!...do NOT order from the subway on Daily Ave. in Latrobe. I placed an online order at 9pm for pickup at 9:45pm. This location is open until 10pm. As I was pulling into the parking lot, I noticed a young woman at the counter on her phone. I proceeded to walk to the door, as I was walking I noticed her running into the back. I tried to open the front door and it was locked. Therefore, I rechecked the hours on the door and they were indeed open until 10. I knocked on the door and stopped and tried to call. That's when the young woman popped her head out looked right at me and continued to hide. I am trying to be understanding of the situation, however, the employee was intentionally hiding. The lack of professionalism from this establishment is astounding. They do not deserve your business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Should change the hours to "Whenever we feel like closing up" because this place is always understaffed and closing early. The owner doesn't give a damn about his employees or his customers. Definitely avoid eating here!
Food is good and made in a timely matter. Customer was very good also.
Atmosphere: 3
Food: 3
Service: 4
Talked to staff.Times are different than what is on the door.Staff says changes have been put in multiple times but still no change. But if someone has never been here they won't know because you were not adjusting what you have posted here compared to what they have listed on the door before you walk in.Its time to get with the program and fix it accordingly.
Great employees/service as always great food, very clean and on time
Good sandwichThey make it just like you want itYummy
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