McDonald's

1725 Quentin Rd, Lebanon
(717) 306-6565

Recent Reviews

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Billy P

Like a giant vending machine...get you food and get ...not welcoming at all ..very few seats ..

Atmosphere: 1

Food: 3

Service: 2

Kim Schaeffer

Had a technical issue with my bill and Julie the store manager was very helpful, kind and professional!!!!!

Tony C

Clean restaurant, polite, friendly and fast staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Mullerzilla

Food bad for you

Atmosphere: 3

Food: 1

Service: 1

Eric Harker

McDonald’s: The Downfall of a "Fast" Food Experience

The process of ordering at McDonald's has unfortunately become a frustrating ordeal. What was once a hallmark of fast, efficient service has devolved into an unnecessarily complicated and time-consuming experience.

With the introduction of multiple ordering methods—kiosks, mobile apps, drive-thru, and in-person—you’d think efficiency would improve. Instead, it has had the opposite effect. If someone orders on the app before you, your in-person order is deprioritized, leaving you standing around while other orders are prepared. Waiting 15-20 minutes for a meal at a fast-food restaurant is unacceptable and defeats the purpose of McDonald's original promise of quick service.

This chaotic system not only inconveniences the customer but also highlights inefficiencies within McDonald’s operations. The once-simple process has become a source of frustration for loyal customers and a potential pitfall for the company. It’s clear this needs to be addressed, or McDonald’s risks losing the trust and patience of its patrons.

Fast food should be just that—fast. Unfortunately, this is no longer the case.

Atmosphere: 1

Food: 3

Service: 1

Connie Marie

Rude, unprofessional staff.

Josiah Grunwald

Good place to get a quick bite to eat. The location is a bit unfortunate. You cannot turn into here heading north on 72. You must turn early at the light between Lowe’s and Target. So heading south it’s perfect for a quick stop. The speed of service is a little slower than other McDonald’s though I’m sure that depends on the workers and time of service. Food is great.

Parking: Can get tight with parking especially when the drive thru gets a line blocking the west entrance.

Kid-friendliness: Kids love the kids meals. No play place.

Wheelchair accessibility: Easy to get in with wheel chair.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Quarter Pounder with Cheese, Cheeseburger, French Fries

Laco Carr

Gets old after awhile having the same thing over and over again but; at least it's pretty cheap to buy i remember when the mcchicken was only 1.00

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Sausage Mcgriddles, Cheeseburger, French Fries, Hamburger Happy Meal

Tyan i7505

If you like waiting 20+ minutes for McDonald's, this is the place for you! Unorganized and improperly managed.

Be prepared for cold food, incorrect orders, and your entire lunch break thrown out the window.

Ben Rover

Great food great customer service. Only complaint is the lack of decoration. The food can cost under 10$ if you play your cards right. The cashiers are always welcoming no matter the day.

Atmosphere: 4

Food: 5

Service: 5

lori Lesher

Slowest service I have ever had. Went to window to pay did not tell me amount of order, didn't say thank you , or even say you may move ahead to next window and have a nice day. Were more worried about the mobile app.

Atmosphere: 2

Food: 4

Service: 2

Abdellah A

Before its renovation it was one of the best restaurants in the area. But unfortunately after fixing it everything changed. The food has become very poor quality and some of the workers' behavior is also bad.

Food: 1

Service: 1

Ralph Fetrow

Best staff at this McDonalds.

Service was complete when ask for extra ketchup and napkins

Atmosphere: 4

Food: 4

Service: 4

HOWARD THOME

Whoever thought of the concept of the McDonald's in that location has to rethink it salata wasted space and hardly any sitting inside

Atmosphere: 1

Food: 4

Service: 3

Brody Arnick

Typically pretty slow, some workers are nice and others aren't at all. Hit or miss

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