McDonald's
1725 Quentin Rd, Lebanon
(717) 306-6565
Recent Reviews
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Walked in and every empty table was dirty and floor was sticky!
Atmosphere: 1
Was a lityle slow
Atmosphere: 5
Food: 5
Service: 5
Love the fish sandwich
Atmosphere: 5
Food: 5
Service: 5
Their mocha flats are exceptional; I have enjoyed every flavor and highly recommend them.
Atmosphere: 4
Food: 5
Service: 4
In the last year my nuggets have been forgotten at least 4 times and now I have to be the annoying person checking there order because they can’t get it right
Atmosphere: 1
Food: 4
Service: 1
It's McDonald's people. Kids that don't care.
Atmosphere: 3
Food: 3
Service: 3
They took forever to bag up my food that was right there to be bag. I waited 15min an got cold chicken strips an big mac.
Atmosphere: 1
Food: 1
Service: 1
The staff are always awesome.
Atmosphere: 4
Food: 4
Service: 5
It's McDonalds, come on!
Atmosphere: 2
Food: 3
Service: 4
Like a giant vending machine...get you food and get ...not welcoming at all ..very few seats ..
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Had a technical issue with my bill and Julie the store manager was very helpful, kind and professional!!!!!
Clean restaurant, polite, friendly and fast staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Food bad for you
Atmosphere: 3
Food: 1
Service: 1
McDonald’s: The Downfall of a "Fast" Food Experience
The process of ordering at McDonald's has unfortunately become a frustrating ordeal. What was once a hallmark of fast, efficient service has devolved into an unnecessarily complicated and time-consuming experience.
With the introduction of multiple ordering methods—kiosks, mobile apps, drive-thru, and in-person—you’d think efficiency would improve. Instead, it has had the opposite effect. If someone orders on the app before you, your in-person order is deprioritized, leaving you standing around while other orders are prepared. Waiting 15-20 minutes for a meal at a fast-food restaurant is unacceptable and defeats the purpose of McDonald's original promise of quick service.
This chaotic system not only inconveniences the customer but also highlights inefficiencies within McDonald’s operations. The once-simple process has become a source of frustration for loyal customers and a potential pitfall for the company. It’s clear this needs to be addressed, or McDonald’s risks losing the trust and patience of its patrons.
Fast food should be just that—fast. Unfortunately, this is no longer the case.
Atmosphere: 1
Food: 3
Service: 1
Rude, unprofessional staff.
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