0/5 rating. POOR customer service for breakfast meal 8/4 at approx 1015. When we questioned the price of our order, employee immediately became annoyed. Acted inconvenienced by being questioned and making a quick change to our order. The mobile app had a much lower price listed for an item, which turned out to be incorrect, so we no longer wanted those items. She then started yelling to her coworkers about adding a sign to the drive thru speaker so she doesn’t have to keep ringing up items that are no longer on promo. We paid for food we couldn’t eat because we didn’t trust that something wasn’t done to the food. Disgusting, sad, and pathetic.
Suzanne Chapman
Worst customer service encounter I have ever experienced at a drive through.
Atmosphere: 1
Food: 3
Service: 1
Scott Evan Morris
Yesterday I was going to go get my new upgrade on my phone and I was early. So I walked over to Wendy's and ordered some breakfast. While I was there I had the opportunity to talk with some of the staff at Wendy's and I must say that they treated me with so much respect and I have to admit the breakfast I ordered was very delicious, Yet I was more impressed with the design of the building especially inside the building. But it was the staff in the morning that had impressed me the most
Atmosphere: 5
Food: 5
Service: 5
Michelle Cruz
Kid-friendliness: And
Wheelchair accessibility: And
Atmosphere: 5
Food: 5
Service: 5
William George
It’s a decent burger and fries joint.
Kid-friendliness: Good stop for kids
Wheelchair accessibility: It is a handicap accessible place
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Chili
Madison Lyons
I give them a rating of a zero literally if I could it’s pretty sad that when I order in the line, I order something that I want and I don’t get the correct order so I let them know I didn’t get the correct order and they tell me that since I didn’t pay for the order that I ordered due to there mess up that I can’t have it and that I have to go back around in the line and re-order it that it’s their policy. Well, that’s pretty crappy to know that I have to deal with the mess up clearly there mess up of them doing… I will never eat at this Wendy’s ever again thanks too jesucrisro For taking my order!!!!
Andrew Rizzo
I placed a mobile order. However, I cancelled it to change a drink, and realized I couldn’t use the deal I selected. So I figured the line was empty, and asked about it. However the woman on speaker said she had not seen the order, then proceeded to say I was at the wrong address after I said the address (which was correct, she doesn’t know where she works.) Then, I order, and not only did they get my order wrong, but all the food was cold. Cold nuggets, cold sandwich (which tasted horrible cold) and cold fries. I’ve been to decent wendy’s before, and this place is far below acceptable.
Atmosphere: 2
Food: 1
Service: 1
Liz Blauch
If I could give the service a zero star I would. We had a $50 order and the young spanish women at the window gave us our 2 bags of food, said absolutely nothing and shut the window. I’m trying to check the bags and I can’t tell if everything was there and she opens the window back up and gives me an annoyed look and says “what” so I asked if all of our food was there and she just doesn’t answer me and crosses her arms and looks at me like I’m an inconvenience, I just hoped it was all there and while I pulled away the manager yelled “have a nice day” in a sarcastic way. I’ve worked many busy fast food restaurants and it’s really not that hard to be friendly, I always respect fast food employees but these employees were rude enough to make my blood pressure rise.
Atmosphere: 1
Food: 1
Service: 1
Tim V
I have had very good food (by Wendy’s standards of course) and service at this location before. I also have had very poor food and poor service here before. Very often the people working here don’t seem very happy or polite, and the last meal I had here the fries were definitely cooked in very old oil. I get that Wendy’s employees probably themselves deal with a lot of unhappy and rude people. It just sucks that seemingly everywhere you go for a quick bite the employees seem like they want to stab you in the face after giving you your over priced fast food. I worked at Arby’s years ago and feel like I had moments where rude customers got to me and I didn’t always give great service. However, more often than not, I did. Was pretty good about saying have a good day or night. It goes a long way and is the right thing to do. It will make you happier to be positive too.
Atmosphere: 3
Food: 3
Service: 3
Damian Evans
Door says dining room.closes at 10 but they lock the doors at 9:30
The place was dirty outside trash on the ground The service was very good The food does not look like the picture of course I think Wendy's is going downhill The classic quarter pound burger meal was kind of sad The burger was small The fries were good but cold I remember the good old days where Wendy's ruled not so much anymore I won't be going there again I remember the big classic combo with biggie fries and a biggie drink those were the days🫶
Atmosphere: 3
Food: 3
Service: 5
1 Weaver
We went here to order food inside, they would not take our order, we waited 10 minutes, and left, apparently they do not take care of inside customers. They ignored us. They did take care of Drive thru customers.. No one was sitting inside eating. Maybe they never recovered from Covid Days...
Atmosphere: 1
Service: 1
Brian Hoover
Had a long line at the drive though but it went fairly quick!!
Atmosphere: 3
Food: 3
Service: 5
Brooklyn Born
This is a great place. Very clean, friendly employees.
One of the dirtiest Wendy's I've been to. Drink machine dirty...bathrooms dirty....got the bacon mushroom burger ....was dry....cheese was not melted...I have these often at other Wendy's and this one was not good. Disappointing.....
0/5 rating. POOR customer service for breakfast meal 8/4 at approx 1015. When we questioned the price of our order, employee immediately became annoyed. Acted inconvenienced by being questioned and making a quick change to our order. The mobile app had a much lower price listed for an item, which turned out to be incorrect, so we no longer wanted those items. She then started yelling to her coworkers about adding a sign to the drive thru speaker so she doesn’t have to keep ringing up items that are no longer on promo. We paid for food we couldn’t eat because we didn’t trust that something wasn’t done to the food. Disgusting, sad, and pathetic.
Worst customer service encounter I have ever experienced at a drive through.
Atmosphere: 1
Food: 3
Service: 1
Yesterday I was going to go get my new upgrade on my phone and I was early. So I walked over to Wendy's and ordered some breakfast. While I was there I had the opportunity to talk with some of the staff at Wendy's and I must say that they treated me with so much respect and I have to admit the breakfast I ordered was very delicious, Yet I was more impressed with the design of the building especially inside the building. But it was the staff in the morning that had impressed me the most
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: And
Wheelchair accessibility: And
Atmosphere: 5
Food: 5
Service: 5
It’s a decent burger and fries joint.
Kid-friendliness: Good stop for kids
Wheelchair accessibility: It is a handicap accessible place
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Chili
I give them a rating of a zero literally if I could it’s pretty sad that when I order in the line, I order something that I want and I don’t get the correct order so I let them know I didn’t get the correct order and they tell me that since I didn’t pay for the order that I ordered due to there mess up that I can’t have it and that I have to go back around in the line and re-order it that it’s their policy. Well, that’s pretty crappy to know that I have to deal with the mess up clearly there mess up of them doing… I will never eat at this Wendy’s ever again thanks too jesucrisro For taking my order!!!!
I placed a mobile order. However, I cancelled it to change a drink, and realized I couldn’t use the deal I selected. So I figured the line was empty, and asked about it. However the woman on speaker said she had not seen the order, then proceeded to say I was at the wrong address after I said the address (which was correct, she doesn’t know where she works.)
Then, I order, and not only did they get my order wrong, but all the food was cold. Cold nuggets, cold sandwich (which tasted horrible cold) and cold fries. I’ve been to decent wendy’s before, and this place is far below acceptable.
Atmosphere: 2
Food: 1
Service: 1
If I could give the service a zero star I would. We had a $50 order and the young spanish women at the window gave us our 2 bags of food, said absolutely nothing and shut the window. I’m trying to check the bags and I can’t tell if everything was there and she opens the window back up and gives me an annoyed look and says “what” so I asked if all of our food was there and she just doesn’t answer me and crosses her arms and looks at me like I’m an inconvenience, I just hoped it was all there and while I pulled away the manager yelled “have a nice day” in a sarcastic way. I’ve worked many busy fast food restaurants and it’s really not that hard to be friendly, I always respect fast food employees but these employees were rude enough to make my blood pressure rise.
Atmosphere: 1
Food: 1
Service: 1
I have had very good food (by Wendy’s standards of course) and service at this location before. I also have had very poor food and poor service here before. Very often the people working here don’t seem very happy or polite, and the last meal I had here the fries were definitely cooked in very old oil. I get that Wendy’s employees probably themselves deal with a lot of unhappy and rude people. It just sucks that seemingly everywhere you go for a quick bite the employees seem like they want to stab you in the face after giving you your over priced fast food. I worked at Arby’s years ago and feel like I had moments where rude customers got to me and I didn’t always give great service. However, more often than not, I did. Was pretty good about saying have a good day or night. It goes a long way and is the right thing to do. It will make you happier to be positive too.
Atmosphere: 3
Food: 3
Service: 3
Door says dining room.closes at 10 but they lock the doors at 9:30
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The place was dirty outside trash on the ground The service was very good
The food does not look like the picture of course I think Wendy's is going downhill The classic quarter pound burger meal was kind of sad The burger was small The fries were good but cold
I remember the good old days where Wendy's ruled not so much anymore
I won't be going there again
I remember the big classic combo with biggie fries and a biggie drink those were the days🫶
Atmosphere: 3
Food: 3
Service: 5
We went here to order food inside, they would not take our order, we waited 10 minutes, and left, apparently they do not take care of inside customers. They ignored us. They did take care of Drive thru customers.. No one was sitting inside eating. Maybe they never recovered from Covid Days...
Atmosphere: 1
Service: 1
Had a long line at the drive though but it went fairly quick!!
Atmosphere: 3
Food: 3
Service: 5
This is a great place. Very clean, friendly employees.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Chili, Classic Chocolate Frosty
One of the dirtiest Wendy's I've been to. Drink machine dirty...bathrooms dirty....got the bacon mushroom burger ....was dry....cheese was not melted...I have these often at other Wendy's and this one was not good. Disappointing.....
Atmosphere: 1
Food: 2
Service: 4
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