Location was clean, large, and modern. Place was well-staffed and efficient. Service was friendly and prices were low. Food was delicious, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Jaxson Herko
Asked for a plain bacon cheeseburger got a cheeseburger with lettuce, mayo, onion, ketchup, mustard tomato. The food might be good, but the service isn’t. These workers are completely out of it. Instead of Wendy’s I would honestly choose the Burger King down the road. Don’t waste your time.
Food: 4
Service: 1
Jeff Covelens
Was not there this time. 2 expensive
Mike Franks
I decided to drive up to Jim Thorpe and check out that town. It was really nice and I decided to stop here to get some dinner. But when I arrived, there was a considerable line of people waiting for their food. I’m assuming that they had someone newbie trying to learn the ropes, and it was slowwww going.*side note- I absolutely recommend to NOT use the app as it will steal your money. I have given the Wendy’s app several years to get better and each and every time they have stolen my money or the service was so bad that I just went home and did not eat. However in this particular, Wendy’s, I was not surprised because the experience is always some type of drama or just bad management. I believe the management seem genuine, but I will have to go again to see if this is a consistent behavior.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries, Double Cheeseburger and Fries, Large Fries, Baconator
William S
Workers talking trash about the customers??? Best thing is this place to shut down. Go to Burger King or McDonalds. Better burgers without the attitude.
Atmosphere: 1
Food: 1
Service: 1
Alexander Moon
The food is always good, but the orders are not always right. It’s kind of become custom to always check the bags, not because we want to make sure everything is right- but because we need to let them know what’s wrong. I can’t speak to the business of this location, so I’m not sure if that’s it, but they’ve missed food or gotten the order wrong many times, not sure why. They missed our medium fries, and we went home, had to turn around, and then when we got back they gave us a new one that I swear was only half full. It’s the only Wendy’s near by, but I feel like it may be worth it to drive further for a correct order.
Food: 5
Service: 3
Dani Davison
It's alright. It's fast food.
Jason Shellhammer
I don’t know if it’s just this Wendy’s. But the fries are always salty. I can’t eat here. And the food is very greasy.
Ant Bush
Great service! Funny too!
Atmosphere: 5
Food: 5
Service: 5
H. N. Wyman
The food is almost always hot and fresh. The first window staff always greets me kindly. The sole condition window staff typically won't even say a word to you, they just hand you your food and shut the window.
I think it’s crazy we wait in line forever and they can’t even get the orders right we order two biggie bags and other food as well but they were too lazy to put the biggie bags in a bag of their own so they put EVERYTHING in one bag was asked r u sure everything is in here they assure us it is and then we get all the way home to find we r missing food so I call and speak to the manager about it and they won’t do anything to fix it or make it right I would have to drive all the way back there and back home again while the rest of my food gets cold just to get the food they made me pay for but didn’t give me I’m going to get my food somewhere else from now on cause this Wendy’s just wants to steal my money and the Wendy’s in Whitehall is always always trash like they don’t change their oil so done with Wendy’s don’t go here they r busy they can’t handle the rush very well
Atmosphere: 1
Food: 1
Service: 1
Michael Gerber
Dirty, dirty, dirty!!! This Wendy's was disgusting inside. Tables not whipped down. Food everywhere and flies inside. Greasy hand prints on the walls food was lacking as well. Would not recommend!! Highly disappointed ? ?
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger and Fries, Jr Cheeseburger – 4 for 4 Meal, Dave's Single
Mary Keppel
Terrible. Girl at register first day on a Friday night. Had no idea what she was doing. Order completely messed up.
Atmosphere: 2
Food: 2
Service: 1
Nola Barilla
When food is placed via mobile order it is always PERFECT! Food placed at drive thru is occasionally missing item, but staff is quick to correct and help!Vegetarian options: Salads w no protein (chicken, bacon, chili)No cheese if vegan.Parking: When busy you need to park in rear of building
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt Biggie Bag, Jr Cheeseburger – 4 for 4 Meal, Grilled Chicken Sandwich, Chili, 4 PC Spicy Chicken Nuggets, Apple Pecan Salad, Spicy Chicken Sandwich
Lewie Zavitsky
The staff was awesome and had us laughing very friendly great all around experience by far the best would highly recommendKid-friendliness: Made sure he had a cool toy lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries, Chili, Baconator
Location was clean, large, and modern. Place was well-staffed and efficient. Service was friendly and prices were low. Food was delicious, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Asked for a plain bacon cheeseburger got a cheeseburger with lettuce, mayo, onion, ketchup, mustard tomato. The food might be good, but the service isn’t. These workers are completely out of it. Instead of Wendy’s I would honestly choose the Burger King down the road. Don’t waste your time.
Food: 4
Service: 1
Was not there this time. 2 expensive
I decided to drive up to Jim Thorpe and check out that town. It was really nice and I decided to stop here to get some dinner. But when I arrived, there was a considerable line of people waiting for their food. I’m assuming that they had someone newbie trying to learn the ropes, and it was slowwww going.*side note- I absolutely recommend to NOT use the app as it will steal your money. I have given the Wendy’s app several years to get better and each and every time they have stolen my money or the service was so bad that I just went home and did not eat. However in this particular, Wendy’s, I was not surprised because the experience is always some type of drama or just bad management. I believe the management seem genuine, but I will have to go again to see if this is a consistent behavior.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: French Fries, Double Cheeseburger and Fries, Large Fries, Baconator
Workers talking trash about the customers??? Best thing is this place to shut down. Go to Burger King or McDonalds. Better burgers without the attitude.
Atmosphere: 1
Food: 1
Service: 1
The food is always good, but the orders are not always right. It’s kind of become custom to always check the bags, not because we want to make sure everything is right- but because we need to let them know what’s wrong. I can’t speak to the business of this location, so I’m not sure if that’s it, but they’ve missed food or gotten the order wrong many times, not sure why. They missed our medium fries, and we went home, had to turn around, and then when we got back they gave us a new one that I swear was only half full. It’s the only Wendy’s near by, but I feel like it may be worth it to drive further for a correct order.
Food: 5
Service: 3
It's alright. It's fast food.
I don’t know if it’s just this Wendy’s. But the fries are always salty. I can’t eat here. And the food is very greasy.
Great service! Funny too!
Atmosphere: 5
Food: 5
Service: 5
The food is almost always hot and fresh. The first window staff always greets me kindly. The sole condition window staff typically won't even say a word to you, they just hand you your food and shut the window.
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
I think it’s crazy we wait in line forever and they can’t even get the orders right we order two biggie bags and other food as well but they were too lazy to put the biggie bags in a bag of their own so they put EVERYTHING in one bag was asked r u sure everything is in here they assure us it is and then we get all the way home to find we r missing food so I call and speak to the manager about it and they won’t do anything to fix it or make it right I would have to drive all the way back there and back home again while the rest of my food gets cold just to get the food they made me pay for but didn’t give me I’m going to get my food somewhere else from now on cause this Wendy’s just wants to steal my money and the Wendy’s in Whitehall is always always trash like they don’t change their oil so done with Wendy’s don’t go here they r busy they can’t handle the rush very well
Atmosphere: 1
Food: 1
Service: 1
Dirty, dirty, dirty!!! This Wendy's was disgusting inside. Tables not whipped down. Food everywhere and flies inside. Greasy hand prints on the walls food was lacking as well. Would not recommend!! Highly disappointed ? ?
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Double Cheeseburger and Fries, Jr Cheeseburger – 4 for 4 Meal, Dave's Single
Terrible. Girl at register first day on a Friday night. Had no idea what she was doing. Order completely messed up.
Atmosphere: 2
Food: 2
Service: 1
When food is placed via mobile order it is always PERFECT! Food placed at drive thru is occasionally missing item, but staff is quick to correct and help!Vegetarian options: Salads w no protein (chicken, bacon, chili)No cheese if vegan.Parking: When busy you need to park in rear of building
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crispy Chicken blt Biggie Bag, Jr Cheeseburger – 4 for 4 Meal, Grilled Chicken Sandwich, Chili, 4 PC Spicy Chicken Nuggets, Apple Pecan Salad, Spicy Chicken Sandwich
The staff was awesome and had us laughing very friendly great all around experience by far the best would highly recommendKid-friendliness: Made sure he had a cool toy lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries, Chili, Baconator