Never really felt the need to write a review on a restaurant until tonight’s unprofessional experience at the buckeye tavern. Their waitress Patrice and manager Abbie think that it is acceptable behavior for grown adults and children to throw used napkins and spitballs across their tables and booths. They seem to be okay with any type of behavior regardless of how it affects other customers meals as long as they are making money. I’ve eaten here many times previously and never had any issues but tonight’s experience with the staff failing to control their customers and their restaurant atmosphere ruined any chance of me ever returning again. I used to eat here every Tuesday with people from work. I will never return again or recommend this place. During our meal there was a large group of adults and children that took up two booths in the corner. Throughout their meal they (multiple adults who were drinking and children) were throwing napkins, shooting spit balls and other paper products across their tables and over wall between their booths. The trash was landing in the aisle between our table and theirs and came very close to hitting our table multiple times. This activity happened throughout our entire meal and in front of their waitress Patrice who on multiple occasions saw what was happening and joked with them and laughed about the behavior. I however did not find it as funny as they did and thought it was very rude and disrespectful to act like this (especially as adults) in a public restaurant with other paying customers. We asked the hostess if she could talk to the manager and ask them to stop. A group of waitresses and their manager Abbie had a meeting outside of the kitchen door and decided the best solution would be to have their/our waitress approach OUR table and ask US if there was a problem. We explained what was going on (even though she was well aware of the situation) and why we were unhappy with the behavior. She did talk to them I’m not sure what she actually said but this should have never been an issue for us or any of the other customers that night. The waitress Patrice should have told them to stop the first time she saw this herself instead of making light of it for most of our meal. Had she nipped it in the butt earlier in the evening they never would have carried on as long as they did. Their manager Abbie handled the situation very poorly and told us “I don’t know what you wanted us to do. We can’t really control our customers or ask them to leave.” It seemed like they didn’t want to rock the boat with the larger party and hold them accountable for their actions. It is 100% unfair to other paying customers to have to experience this while dining. Patrice and Abbie both need to grow backbones and take pride in their restaurant and control their atmosphere. I will also add that some of the adults who were participating in this behavior were still being served alcohol during and after these events. Perhaps they should have cut them off once they saw and heard about the behavior. This restaurant seems to be ok with everything and anything as long as you keep buying drinks and have a large bill. Will never return and will always speak poorly of this restaurant from here out.
Atmosphere: 1
Service: 1
Zach Ralph
New to the Macungie area and have been here a couple times and it’s been fantastic every time!Food is top tier and the service has always been great - especially Jennifer M!
Atmosphere: 5
Food: 5
Service: 5
Asia Burkhart
We’ve been coming here for few years and never once had a bad experience. Food is always amazing and so is the staff. Sierra is always super nice.
Atmosphere: 5
Food: 5
Service: 5
sabrina richie
I love coming here. We are definitely regulars at this place!! Can never go wrong on anything on the menu.
We got the prime rib, it was tough, charged extra for horseradish sauce. We only enjoyed the salad and Mash potatoes. First time we have been so disappointed. The waitress was pleasant.
Atmosphere: 3
Food: 3
Service: 5
Rhonda Atkinson
Went to the Buckeye Tavern to eat. The waitress Lydia R.waited the table.I ordered A Steak well, well done. The picture shows what She bought to the table.the steak was BRUNT BEYOND RECOGNITION. It looked like a hockey puck. So she comes over to ask how is everything . I look down at my plate to show here the steak. I said I can’t eat this it’s burnt. Then she actually had the nerve to ask me if I wanted another steak with attitude.I said yes. So she takes it back to the kitchen, she comes back out to say she has to charge me for another Steak. So now I’m pissed now. But I keep my cool. So now I eat the new Steak. Then she comes over to clean the table and ask me if I would like to take home the burnt steak. I said I can’t eat that, would you eat the hockey puck. Then she has the gall to tell me that’s how I wanted it. She was trying to justify it. She had a very very very nasty ATTITUDE. She need to be fired, I’m sure I’m not the only one she’s done this to. No tip was left. Will not be going back to the BUCKEYE TAVERN. I will not ever recommend this place ever. Good luck if you go. Lydia R. Very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Angela Landry
Had the daily special ,shrimp wrap ,it was great and the drink special for Tuesday was also very good ,waitress was very a tentative..
Atmosphere: 5
Food: 5
Service: 5
Zachary Held
Love the food here. Great atmosphere and the burgers and wings are amazing!
Atmosphere: 5
Food: 5
Service: 5
Wesley Works
A local favorite for a post game meal or night out after work. Tasty menu options and friendly service. It's always busy, but the wait is typically minimal.
Atmosphere: 5
Food: 5
Service: 5
Ebony PS
Ordered a dirty martini and it was sweet. They discovered the mix they used (was not olive juice) was incorrect, so they remade. I had already told them it was wrong, but that I'd drink it (and pay) and would order a new one without the sweet product. They came back and insisted I give the drink back so they could remake it. When I repeated that I would drink it and did not want to be wasteful, I was told that I had to give it back to get what I really wanted. Okay??? Weird! I ordered the stir fry and it was lathered too heavily in teriyaki sauce to be tasteful. Our server was friendly enough....I think ? The stuffed mushrooms were tasty.
Waitress seemed like she had wayyyy too much caffeine. Other than that, best burgers I have ever had.
Atmosphere: 5
Food: 5
Service: 3
Erin
Very good service...Vegetarian options: Salad, friesDietary restrictions: Need gluten free
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesteak Empanadas
Dan Azar
Food is always good, servive is on point. Great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Braised Beef Short Ribs, Screaming Susan Burger with Steak Fries, Black Diamond Sandwich, Steak Fries, Smoked Prime Rib, Chicken Wings
Sharon H.
Delicious food. Great
Atmosphere: 5
Food: 5
Service: 5
Craig Herring
Good, but pricey for brunch. 2 steak sandwiches , 1 fry and 2 cokes $42.00
Never really felt the need to write a review on a restaurant until tonight’s unprofessional experience at the buckeye tavern. Their waitress Patrice and manager Abbie think that it is acceptable behavior for grown adults and children to throw used napkins and spitballs across their tables and booths. They seem to be okay with any type of behavior regardless of how it affects other customers meals as long as they are making money. I’ve eaten here many times previously and never had any issues but tonight’s experience with the staff failing to control their customers and their restaurant atmosphere ruined any chance of me ever returning again. I used to eat here every Tuesday with people from work. I will never return again or recommend this place. During our meal there was a large group of adults and children that took up two booths in the corner. Throughout their meal they (multiple adults who were drinking and children) were throwing napkins, shooting spit balls and other paper products across their tables and over wall between their booths. The trash was landing in the aisle between our table and theirs and came very close to hitting our table multiple times. This activity happened throughout our entire meal and in front of their waitress Patrice who on multiple occasions saw what was happening and joked with them and laughed about the behavior. I however did not find it as funny as they did and thought it was very rude and disrespectful to act like this (especially as adults) in a public restaurant with other paying customers. We asked the hostess if she could talk to the manager and ask them to stop. A group of waitresses and their manager Abbie had a meeting outside of the kitchen door and decided the best solution would be to have their/our waitress approach OUR table and ask US if there was a problem. We explained what was going on (even though she was well aware of the situation) and why we were unhappy with the behavior. She did talk to them I’m not sure what she actually said but this should have never been an issue for us or any of the other customers that night. The waitress Patrice should have told them to stop the first time she saw this herself instead of making light of it for most of our meal. Had she nipped it in the butt earlier in the evening they never would have carried on as long as they did. Their manager Abbie handled the situation very poorly and told us “I don’t know what you wanted us to do. We can’t really control our customers or ask them to leave.” It seemed like they didn’t want to rock the boat with the larger party and hold them accountable for their actions. It is 100% unfair to other paying customers to have to experience this while dining. Patrice and Abbie both need to grow backbones and take pride in their restaurant and control their atmosphere. I will also add that some of the adults who were participating in this behavior were still being served alcohol during and after these events. Perhaps they should have cut them off once they saw and heard about the behavior. This restaurant seems to be ok with everything and anything as long as you keep buying drinks and have a large bill. Will never return and will always speak poorly of this restaurant from here out.
Atmosphere: 1
Service: 1
New to the Macungie area and have been here a couple times and it’s been fantastic every time!Food is top tier and the service has always been great - especially Jennifer M!
Atmosphere: 5
Food: 5
Service: 5
We’ve been coming here for few years and never once had a bad experience. Food is always amazing and so is the staff. Sierra is always super nice.
Atmosphere: 5
Food: 5
Service: 5
I love coming here. We are definitely regulars at this place!! Can never go wrong on anything on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Dip, Buffalo Chicken Dip, Pulled Pork Quesadilla
We got the prime rib, it was tough, charged extra for horseradish sauce. We only enjoyed the salad and Mash potatoes. First time we have been so disappointed. The waitress was pleasant.
Atmosphere: 3
Food: 3
Service: 5
Went to the Buckeye Tavern to eat. The waitress Lydia R.waited the table.I ordered A Steak well, well done. The picture shows what She bought to the table.the steak was BRUNT BEYOND RECOGNITION. It looked like a hockey puck. So she comes over to ask how is everything . I look down at my plate to show here the steak. I said I can’t eat this it’s burnt. Then she actually had the nerve to ask me if I wanted another steak with attitude.I said yes. So she takes it back to the kitchen, she comes back out to say she has to charge me for another Steak. So now I’m pissed now. But I keep my cool. So now I eat the new Steak. Then she comes over to clean the table and ask me if I would like to take home the burnt steak. I said I can’t eat that, would you eat the hockey puck. Then she has the gall to tell me that’s how I wanted it. She was trying to justify it. She had a very very very nasty ATTITUDE. She need to be fired, I’m sure I’m not the only one she’s done this to. No tip was left. Will not be going back to the BUCKEYE TAVERN. I will not ever recommend this place ever. Good luck if you go. Lydia R. Very disrespectful.
Atmosphere: 1
Food: 1
Service: 1
Had the daily special ,shrimp wrap ,it was great and the drink special for Tuesday was also very good ,waitress was very a tentative..
Atmosphere: 5
Food: 5
Service: 5
Love the food here. Great atmosphere and the burgers and wings are amazing!
Atmosphere: 5
Food: 5
Service: 5
A local favorite for a post game meal or night out after work. Tasty menu options and friendly service. It's always busy, but the wait is typically minimal.
Atmosphere: 5
Food: 5
Service: 5
Ordered a dirty martini and it was sweet. They discovered the mix they used (was not olive juice) was incorrect, so they remade. I had already told them it was wrong, but that I'd drink it (and pay) and would order a new one without the sweet product. They came back and insisted I give the drink back so they could remake it. When I repeated that I would drink it and did not want to be wasteful, I was told that I had to give it back to get what I really wanted. Okay??? Weird! I ordered the stir fry and it was lathered too heavily in teriyaki sauce to be tasteful. Our server was friendly enough....I think ? The stuffed mushrooms were tasty.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Waitress seemed like she had wayyyy too much caffeine. Other than that, best burgers I have ever had.
Atmosphere: 5
Food: 5
Service: 3
Very good service...Vegetarian options: Salad, friesDietary restrictions: Need gluten free
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesesteak Empanadas
Food is always good, servive is on point. Great
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Braised Beef Short Ribs, Screaming Susan Burger with Steak Fries, Black Diamond Sandwich, Steak Fries, Smoked Prime Rib, Chicken Wings
Delicious food. Great
Atmosphere: 5
Food: 5
Service: 5
Good, but pricey for brunch. 2 steak sandwiches , 1 fry and 2 cokes $42.00
Atmosphere: 4
Food: 4
Service: 4