I rarely ever write a negative review but I feel I need to this time. I've tried many lattes from Starbucks to dunkin. But for whatever reason this wasn't right. We ordered originally a toasted white chocolate latte and a holiday cookie latte. I've had the white chocolate from here before, holiday cookie elsewhere not altered. However it is mind-blowing how both tasted exactly the same and tasted almost like nothing just milk and coffee no actual holiday flavor. So I tried bringing back at least one to see if I can get it changed. I did but not without smart remark. I tried explaining to the colored hair employee that it didn't really taste like anything just the milk and coffee and smart remark ensues well it's a latte it's suppose to be 90 percent milk. So it's suppose to taste like that. A regular latte yes but not a holiday latte. Yea I did get a replacement to my normal one I get but in terms of customer service be prepared to be belittled on whichever it is. I hope that wasn't the manager like the original gentlemen was helping me with said he needed to get. Future reference keep smart remarks to yourself when handling customers. Please dunkin do better with your employees. This is the first dunkin I've ever met rude employees or employee at. 2nd time around the mocha turned out as it should for reference.
Atmosphere: 4
Food: 1
Service: 3
Joanne Lutz-bell
My husband found a Hair in his pumpkin donut pretty gross đ¤˘
Atmosphere: 1
Food: 1
Service: 2
Mrs. Chevere
Wow...so my drink tasted so bitter and nasty. I polity tolerated it because i was meeting with someone. While sitting there i watched her several times do this. Instead of filling the empty espresso up this lady made cappuccinos and lattes with old coffee instead of espresso shots and the younger girl was like what are you doing and the lady says... it's a door dash order who cares and the girl was like oh ok. So I literally saw why my drink was so foul. Then she had a nasty attitude when I brought my latte back up and said it taste nasty like old coffee. I asked to speak to the manager and she said she is the manager. I will never be back to this dunkin. I travel all over the US for work and this is by far the WORST I have ever seen. Absolutely ignorant. I paid for espresso and got milked down coffee and a refusal of a refund. They could have at least used fresh coffee not old burnt bitter coffee
Atmosphere: 1
Food: 1
Service: 1
DaiShauna Washington
Doughnuts have absolutely no cream inside. Drinks are not always made properly, hit or miss. They also havenât had a working phone number for months, it says itâs out of service or something. Ridiculous
Ali Robbie
Dunkin Doo
Atmosphere: 3
Food: 1
Service: 5
Jojo Lutz
Terrible lady threw creme donuts in a bag shook them down in bag made a complete
Atmosphere: 1
Food: 2
Service: 1
Alexander Lewis
THE BEST RESTAURANT IN THE
Atmosphere: 5
Food: 5
Service: 5
launah cunningham
The main worker there said very rudely âwhy are you sitting here?â Mind you I bought dunkin earlier in the day so I decided to eat my lunch there and I was going to buy Dunkin on the way out. I said âIâm sitting here eatingââ she cut me off and said âyou Walmart employees have a problem if we donât follow your rules so you should maybe follow oursâ
Atmosphere: 1
Food: 4
Recommended dishes: Donuts
Hanna Barton
I need Dunkin daily in order to survive. Iâve already had it once today this am and then was wanting it again. So I went to this location they closed 18 minutes early. So I resulted to Starbucks. Got 4 grande drinks. 25$. Bout killed my self. Itâs good tho never will have Dunkin again.
Atmosphere: 1
Food: 3
Service: 1
Sheila Harpold
For a Dunkin Doughnut franchise these employees looked at me like i was an alien when i asked for an iced Vanilla Bean coffee..I talked to 3 different employees and still ended up with a French Vanilla iced coffee..Was not impressed with this place at all..
Parking: Lots of parking spaces and drive thru window service.
Mike B
Coffee was awful.
Tessa Effoh
I went there at 6:25pm and the lights were turned off and their sign says they close at 7:00pm. This isnât the first time happening. The employees gave me and my children the dirtiest look. Why list store hours if they arenât going to not be open. Itâs frustrating! I donât appreciate that the employees gave my children who are under the age of 5 dirty looks. They have no customer service whatsoever. There was no sign that said they were closed. Overall this is disappointing.
I rarely ever write a negative review but I feel I need to this time. I've tried many lattes from Starbucks to dunkin. But for whatever reason this wasn't right. We ordered originally a toasted white chocolate latte and a holiday cookie latte. I've had the white chocolate from here before, holiday cookie elsewhere not altered. However it is mind-blowing how both tasted exactly the same and tasted almost like nothing just milk and coffee no actual holiday flavor. So I tried bringing back at least one to see if I can get it changed. I did but not without smart remark. I tried explaining to the colored hair employee that it didn't really taste like anything just the milk and coffee and smart remark ensues well it's a latte it's suppose to be 90 percent milk. So it's suppose to taste like that.
A regular latte yes but not a holiday latte. Yea I did get a replacement to my normal one I get but in terms of customer service be prepared to be belittled on whichever it is. I hope that wasn't the manager like the original gentlemen was helping me with said he needed to get. Future reference keep smart remarks to yourself when handling customers. Please dunkin do better with your employees. This is the first dunkin I've ever met rude employees or employee at. 2nd time around the mocha turned out as it should for reference.
Atmosphere: 4
Food: 1
Service: 3
My husband found a Hair in his pumpkin donut pretty gross đ¤˘
Atmosphere: 1
Food: 1
Service: 2
Wow...so my drink tasted so bitter and nasty. I polity tolerated it because i was meeting with someone. While sitting there i watched her several times do this. Instead of filling the empty espresso up this lady made cappuccinos and lattes with old coffee instead of espresso shots and the younger girl was like what are you doing and the lady says... it's a door dash order who cares and the girl was like oh ok. So I literally saw why my drink was so foul. Then she had a nasty attitude when I brought my latte back up and said it taste nasty like old coffee. I asked to speak to the manager and she said she is the manager. I will never be back to this dunkin. I travel all over the US for work and this is by far the WORST I have ever seen. Absolutely ignorant. I paid for espresso and got milked down coffee and a refusal of a refund. They could have at least used fresh coffee not old burnt bitter coffee
Atmosphere: 1
Food: 1
Service: 1
Doughnuts have absolutely no cream inside. Drinks are not always made properly, hit or miss. They also havenât had a working phone number for months, it says itâs out of service or something. Ridiculous
Dunkin Doo
Atmosphere: 3
Food: 1
Service: 5
Terrible lady threw creme donuts in a bag shook them down in bag made a complete
Atmosphere: 1
Food: 2
Service: 1
THE BEST RESTAURANT IN THE
Atmosphere: 5
Food: 5
Service: 5
The main worker there said very rudely âwhy are you sitting here?â Mind you I bought dunkin earlier in the day so I decided to eat my lunch there and I was going to buy Dunkin on the way out. I said âIâm sitting here eatingââ she cut me off and said âyou Walmart employees have a problem if we donât follow your rules so you should maybe follow oursâ
Atmosphere: 1
Food: 4
Recommended dishes: Donuts
I need Dunkin daily in order to survive. Iâve already had it once today this am and then was wanting it again. So I went to this location they closed 18 minutes early. So I resulted to Starbucks. Got 4 grande drinks. 25$. Bout killed my self. Itâs good tho never will have Dunkin again.
Atmosphere: 1
Food: 3
Service: 1
For a Dunkin Doughnut franchise these employees looked at me like i was an alien when i asked for an iced Vanilla Bean coffee..I talked to 3 different employees and still ended up with a French Vanilla iced coffee..Was not impressed with this place at all..
Service: 2
Restaurantji Recommends
Really good coffee
Love the bday cake iced latte
Delicious donuts and coffee.
Parking: Lots of parking spaces and drive thru window service.
Coffee was awful.
I went there at 6:25pm and the lights were turned off and their sign says they close at 7:00pm. This isnât the first time happening. The employees gave me and my children the dirtiest look. Why list store hours if they arenât going to not be open. Itâs frustrating! I donât appreciate that the employees gave my children who are under the age of 5 dirty looks. They have no customer service whatsoever. There was no sign that said they were closed. Overall this is disappointing.
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