Food is good tasting, just everytime I go there, they mess something up. I genuinely love Jimmy johns, but this place makes me hate the brand lol
Kelly M
I ordered lunch for my son and I on the mobile app and it charged us for the meal he ordered and then tacked on an extra 10.00, making a toasted italian combo 25.00 (hence above saying I paid 20-30.00 a person) I used the link that whoever answers comments on here provided and express my confusion on why this was (maybe it was programming glitch?) and it said I would be contacted in 48 hours. It’s been almost a week and I haven’t heard a thing. That’s fine. Keep the extra 10, I know where I won’t be ordering from anymore because 25.00 for a cold cut sandwich drink and chips is insane nothing on this menu is worth 20-30.00 a person.
Ashley R
We are new to the area and decided to switch up from ordering Jersey Mike’s and order here for once. Never again. I ordered online and when I walked in there was no one to be found but I looked around for an online order pickup area and didn’t find that either. Finally two female employees appeared and barely communicated with me and seemed very confused in general. One of them looked like she had sores on her mouth. There was one person dining in and otherwise nobody was there yet the counters were covered in food and all the chips and drinks were mostly out of stock. One of the girls scraped potato salad out of the bottom of a tub but we won’t be eating that. When I got home the disappointment continued because the bread is so hard I think I may chip a tooth, the toppings look old and there was hardly any meat and cheese. We will stick to ordering from Jersey Mike’s.
Alexander Beltran
Waited for a few minutes for someone to come out from the back. Finally an employee who was having dinner at one of the booths decided to help me. Not a good start. You were out of sliced bread. Second strike. Ordered, paid for the food through a payment system that was not working properly, and then a glassy eyed, half awake worker informed me that they were out of tuna fish and would be twenty minutes before I could get my order. Your service has declined considerably over the last couple of months. Had to take my business to Philly Originals in Beaver. Faster service, and by the way, a much better product. I’ve been eating your food for years. Tonight did it. You lost a customer. WILL NEVER GO BACK TO YOUR PLQCE.
Michela Sieber
HUGE shoutout to the Jimmy Johns in Monaca. Great customer service and excellent food. I went to pick up lunch and they were out of tuna. A very kind employee heard my request and that it was for my grandmother and said “if you can wait 10-15 mins I can make you some”. While I waited the whole team offered me drinks and chips to enjoy while I was there and to take home. When I got my order I found out that the employee had put extra tuna and bread on the side for my grandmother. I wish I would have caught the employee’s name
Area51 Films
Eat Jimmy John’s quite often and the quality of the sandwiches at this location is no where near the other locations I visit. The bread is hard and falling apart in our hands as if it was yesterday’s bread. They offered to fix the issue but only in the next visit. Not happy with this at all, will rethink visiting this location again in the future 👎🏾
Mari Melis
great service, fresh ingredients, clean
Atmosphere: 5
Food: 5
Service: 5
M Rad
I never had a bad sandwich until I stopped there each time I go I order 2 veggie subs so a total of 4 I couldn't eat them not sure what they do but terrible I thought the first time was the kid was new and just didn't get it right so gave them second chance and was just as bad in told them about it and fell on deaf ears can't wait to get home to Cadillac mi and get a Jimmy John's they don't have any issues there
Atmosphere: 4
Service: 4
Brandon Berg
Never have a delivery driver. It has been several months and I can never get an order.
Atmosphere: 1
Food: 4
Service: 1
nicole pearson
The lady at the monaca register was definitely high or drunk. Slurring words and was also eating while preparing bread and slicing meat. Could barely stand on own. Took way longer than appropriate to make 2 sandwiches. There wasn't a line of people either. Very unprofessional.
The lady at the monaca register was definitely high or drunk. Slurring words and was also eating while preparing bread and slicing meat. Could barely stand on own. Took way longer than appropriate to make 2 sandwiches. There wasn't a line of people either. Very unprofessional.
Paul Weinheimer
Absolute worst service ever 1 person working no customer service what so ever better off just not going. Placed a online order a half hour ahead and still waited 20 min when I got there
Atmosphere: 1
Food: 3
Service: 1
Patrick McMahon
Good food, but you've gotta be kidding me about the portions.A Cuban sub was two pieces of ham, two pieces of cheese and maybe three pieces of bacon.?I came here because the app images looked amazing, however the sub I got was barely anything more than bread with a meat hint.I know businesses want to make money but this kind of practice is shady and severely diminishing the product you sell makes you look like jerks.Skimp your product and we will skip your business.
Atmosphere: 4
Food: 3
Service: 5
Danita Ostrander
There is literally just one piece one piece of each meat that's supposed to be on your
Atmosphere: 3
Food: 1
Service: 3
S Steele
Even though hours indicate close at 9:00 p.m., every time I go to this location they're closed. I tried again this evening and it's 5:50 p.m.I love Jimmy John's, I love this location; Just odd with the hours....
Food is good tasting, just everytime I go there, they mess something up. I genuinely love Jimmy johns, but this place makes me hate the brand lol
I ordered lunch for my son and I on the mobile app and it charged us for the meal he ordered and then tacked on an extra 10.00, making a toasted italian combo 25.00 (hence above saying I paid 20-30.00 a person) I used the link that whoever answers comments on here provided and express my confusion on why this was (maybe it was programming glitch?) and it said I would be contacted in 48 hours. It’s been almost a week and I haven’t heard a thing. That’s fine. Keep the extra 10, I know where I won’t be ordering from anymore because 25.00 for a cold cut sandwich drink and chips is insane nothing on this menu is worth 20-30.00 a person.
We are new to the area and decided to switch up from ordering Jersey Mike’s and order here for once. Never again. I ordered online and when I walked in there was no one to be found but I looked around for an online order pickup area and didn’t find that either. Finally two female employees appeared and barely communicated with me and seemed very confused in general. One of them looked like she had sores on her mouth. There was one person dining in and otherwise nobody was there yet the counters were covered in food and all the chips and drinks were mostly out of stock. One of the girls scraped potato salad out of the bottom of a tub but we won’t be eating that. When I got home the disappointment continued because the bread is so hard I think I may chip a tooth, the toppings look old and there was hardly any meat and cheese. We will stick to ordering from Jersey Mike’s.
Waited for a few minutes for someone to come out from the back. Finally an employee who was having dinner at one of the booths decided to help me. Not a good start. You were out of sliced bread. Second strike. Ordered, paid for the food through a payment system that was not working properly, and then a glassy eyed, half awake worker informed me that they were out of tuna fish and would be twenty minutes before I could get my order. Your service has declined considerably over the last couple of months. Had to take my business to Philly Originals in Beaver. Faster service, and by the way, a much better product. I’ve been eating your food for years. Tonight did it. You lost a customer. WILL NEVER GO BACK TO YOUR PLQCE.
HUGE shoutout to the Jimmy Johns in Monaca. Great customer service and excellent food. I went to pick up lunch and they were out of tuna. A very kind employee heard my request and that it was for my grandmother and said “if you can wait 10-15 mins I can make you some”. While I waited the whole team offered me drinks and chips to enjoy while I was there and to take home. When I got my order I found out that the employee had put extra tuna and bread on the side for my grandmother. I wish I would have caught the employee’s name
Eat Jimmy John’s quite often and the quality of the sandwiches at this location is no where near the other locations I visit. The bread is hard and falling apart in our hands as if it was yesterday’s bread. They offered to fix the issue but only in the next visit. Not happy with this at all, will rethink visiting this location again in the future 👎🏾
great service, fresh ingredients, clean
Atmosphere: 5
Food: 5
Service: 5
I never had a bad sandwich until I stopped there each time I go I order 2 veggie subs so a total of 4 I couldn't eat them not sure what they do but terrible I thought the first time was the kid was new and just didn't get it right so gave them second chance and was just as bad in told them about it and fell on deaf ears can't wait to get home to Cadillac mi and get a Jimmy John's they don't have any issues there
Atmosphere: 4
Service: 4
Never have a delivery driver. It has been several months and I can never get an order.
Atmosphere: 1
Food: 4
Service: 1
The lady at the monaca register was definitely high or drunk. Slurring words and was also eating while preparing bread and slicing meat. Could barely stand on own. Took way longer than appropriate to make 2 sandwiches. There wasn't a line of people either. Very unprofessional.
Restaurantji Recommends
The lady at the monaca register was definitely high or drunk. Slurring words and was also eating while preparing bread and slicing meat. Could barely stand on own. Took way longer than appropriate to make 2 sandwiches. There wasn't a line of people either. Very unprofessional.
Absolute worst service ever 1 person working no customer service what so ever better off just not going. Placed a online order a half hour ahead and still waited 20 min when I got there
Atmosphere: 1
Food: 3
Service: 1
Good food, but you've gotta be kidding me about the portions.A Cuban sub was two pieces of ham, two pieces of cheese and maybe three pieces of bacon.?I came here because the app images looked amazing, however the sub I got was barely anything more than bread with a meat hint.I know businesses want to make money but this kind of practice is shady and severely diminishing the product you sell makes you look like jerks.Skimp your product and we will skip your business.
Atmosphere: 4
Food: 3
Service: 5
There is literally just one piece one piece of each meat that's supposed to be on your
Atmosphere: 3
Food: 1
Service: 3
Even though hours indicate close at 9:00 p.m., every time I go to this location they're closed. I tried again this evening and it's 5:50 p.m.I love Jimmy John's, I love this location; Just odd with the hours....
Loading...