I placed my order on the kiosk, and the payment option never showed up. So, I had to place my entire order again with Autumn at the register. I ordered a #7 (bacon swiss chicken sandwich meal) for my boyfriend, and instead he got a #6 (fiery chicken sandwich). I also ordered a whopper sandwich for my daughter with no onions, no tomatoes, and no pickles and there was onions on it. There was even a note hand written by Autumn attached to her sandwich that said no onions, no tomatoes, and no pickles and they still screwed it up. I went up and told Autumn that she typed in for a number 6 fiery instead of a number 7 and she said nothing. She basically acted like I didn't even say anything and ignored me. No apology for messing up my order or anything. Talk about terrible service! They really need to talk to their employees about how to treat customers and how to do their jobs correctly!
Atmosphere: 2
Food: 2
Service: 1
Henry Harriel
It was one of the best customer service experiences ever!
Atmosphere: 5
Food: 5
Service: 5
Axios Burrows
Quick food for hungry soul
Atmosphere: 5
Food: 5
Service: 5
No Name
Best Burger King i ever visited. Burgers on a box and wrap up.
Atmosphere: 5
Food: 5
Service: 5
Quay Fogelman
Get ready to wait 30 minutes
Service: 1
Alexus Flournoy
I recently was at this restaurant and mistakenly ate something I was allergic to. The manager and Danielle were so extremely helpful to my fiancé to determine what was in the product. We were there 6/14 around 2:15-3:00, they made sure I was okay and then also checked again when we were headed out. They were very caring and I wanted to make sure they got recognized for their efforts. Thank you to all involved!
Atmosphere: 5
Food: 5
Service: 5
Bert Clark
Always been a favorite when it comes to burgers
Atmosphere: 4
Food: 4
Service: 4
Suzi Helt-Rook
Slowest drive-thru ever There was only one car in front of me and it took almost 20 till we got to the window!
FOR OVER 15 MINUTES I HAD TO WAIT FOR A SINGLE MILKSHAKE AND DIDN'T EVEN GER IT BECAUSE I DROVE AWAY BECAUSE IT WAS STILL TAKING TIME
Atmosphere: 1
Food: 1
Service: 1
canoedad
Veteran discount was suprizing
Atmosphere: 5
Food: 5
Service: 5
Carrie
There was a date sticker at the bottom of my milkshake. They acted like it was fine because it fell off of the machine. Gross.
Atmosphere: 3
Food: 2
Service: 3
Shirley Campbell
Love the new melts and classic wrap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
jamm g
The customer service here is terrible. I watched an elderly women be treated with disrespect while placing my order. The staff were verbally upset about a large order and were taking it out on multiple customers. 👎
I placed my order on the kiosk, and the payment option never showed up. So, I had to place my entire order again with Autumn at the register. I ordered a #7 (bacon swiss chicken sandwich meal) for my boyfriend, and instead he got a #6 (fiery chicken sandwich). I also ordered a whopper sandwich for my daughter with no onions, no tomatoes, and no pickles and there was onions on it. There was even a note hand written by Autumn attached to her sandwich that said no onions, no tomatoes, and no pickles and they still screwed it up. I went up and told Autumn that she typed in for a number 6 fiery instead of a number 7 and she said nothing. She basically acted like I didn't even say anything and ignored me. No apology for messing up my order or anything. Talk about terrible service! They really need to talk to their employees about how to treat customers and how to do their jobs correctly!
Atmosphere: 2
Food: 2
Service: 1
It was one of the best customer service experiences ever!
Atmosphere: 5
Food: 5
Service: 5
Quick food for hungry soul
Atmosphere: 5
Food: 5
Service: 5
Best Burger King i ever visited. Burgers on a box and wrap up.
Atmosphere: 5
Food: 5
Service: 5
Get ready to wait 30 minutes
Service: 1
I recently was at this restaurant and mistakenly ate something I was allergic to. The manager and Danielle were so extremely helpful to my fiancé to determine what was in the product. We were there 6/14 around 2:15-3:00, they made sure I was okay and then also checked again when we were headed out. They were very caring and I wanted to make sure they got recognized for their efforts. Thank you to all involved!
Atmosphere: 5
Food: 5
Service: 5
Always been a favorite when it comes to burgers
Atmosphere: 4
Food: 4
Service: 4
Slowest drive-thru ever
There was only one car in front of me and it took almost 20 till we got to the window!
Food: 4
Service: 2
Home of the whopper!!
Atmosphere: 5
Food: 5
Service: 5
Extremely unorganized slow service.
Restaurantji Recommends
FOR OVER 15 MINUTES I HAD TO WAIT FOR A SINGLE MILKSHAKE AND DIDN'T EVEN GER IT BECAUSE I DROVE AWAY BECAUSE IT WAS STILL TAKING TIME
Atmosphere: 1
Food: 1
Service: 1
Veteran discount was suprizing
Atmosphere: 5
Food: 5
Service: 5
There was a date sticker at the bottom of my milkshake. They acted like it was fine because it fell off of the machine. Gross.
Atmosphere: 3
Food: 2
Service: 3
Love the new melts and classic wrap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
The customer service here is terrible. I watched an elderly women be treated with disrespect while placing my order. The staff were verbally upset about a large order and were taking it out on multiple customers. 👎
Atmosphere: 1
Service: 1
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