I stopped at Arby’s Natrona Heights and ordered a roast beef Ruben as I’ve done the last 5 years. The person taking orders told me it’s not on the menu which I know that but explained I get the roast beef but charged the regular price but she still wouldn’t do it! Well won’t be returning I’ve never had an issue before.
Atmosphere: 5
Food: 5
Service: 1
Susan Costantino
The staff here are so friendly and professional! It seems to be run very efficiently. The restaurant was clean, and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
West Clark
Big shout out to Danny, he was very patient with us and treated us very well
Recommended dishes: Roast Beef, Curly Fries
Mike Gingery
Well for some reason my last review did not go thr1 weough. Okay first it's December 29th and it was at 7:30 we went to order our food my 11 year old like we have for the last 11 years the website and the sign on the door clearly states that they close at 9:30 not 7:30. And this is not the first time this has happened to us 2 weeks ago we showed up at 8:00 and guess what closed. Are there any adults that run the place check in on them from time to time ? Because the young person who was actually there tonight he is not a very nice young man when it comes to customer service we have dealt with him before and I welcome to dairy Queen not what do you want but if you're one of his boys he'll definitely hook you up but of course it's 7:30 the door is locked and the sign is not on and I don't know if it was closed before I got there so I'd like to know why they get to pick and choose when they want to stay open and when they close is it just because they don't have a lot of people coming in and they could just turn the sign off lock the door and not do anything and get paid until it's time to close? And to add insult to injury we went over to Arby's which I am 100% fine giving him my money and of course dairy Queen's Right next door my son and I drive by sign says closed I mean the open side is not on but the sign is still off it does not say open but there's a young man in a young girl hanging out inside laughing with a young man behind the counter ordering their food. So I guess is that how dairy Queen's is going to operate? Close down whenever it's slow let our bodies in and take care of them and then when it comes time to close we already took care of everything we'll just leave. I think they need to have an adult check on them I tried the door and the young man just looked at me and turned his head and less than 20 minutes later he's hanging out with his buddies in the store while they're getting food and ice cream absolutely ridiculous.
Atmosphere: 5
Food: 5
Service: 1
Deand
great meal deals
Atmosphere: 5
Food: 5
Service: 5
Brian Maples
Food is good, staff is friendly. They do run out of stock on items a lot though.
Atmosphere: 3
Food: 4
Service: 4
Beth Miller
When we got home my husband had a bedbug on him!!! The only place we went was this Arby’s! We killed it and haven’t seen anymore but wow. We ate at one of the handicapped tables.
Atmosphere: 2
Food: 3
Service: 3
Russ Belles
Food was fast and good
Atmosphere: 5
Food: 5
Service: 5
Tim Sladisky
I've been going to this Arby's for years amd it never disappoints. The girl at the window was super friendly!
Atmosphere: 5
Food: 5
Service: 5
Jay Wagner
The natrona heights staff couldn’t have been more friendly or accommodating!
The employees and manager are at this location are amazing! I ordered $250+ of food for an employee luncheon and everything was great. Not only was the food fresh, but our entire order was correct! They have such friendly and efficient staff, I can't thank you enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Jason Andrews
Fish sandwiches are excellent. 2 for $6.99
Atmosphere: 5
Food: 5
Service: 5
Josh Davis
Best Arby's around. I only go to this one..it is always fresh, delish, and the workers are so nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
justin 412
Need to update the time it's 8 and they are closed
Atmosphere: 1
Food: 1
Service: 1
Zak Keltz
Placed an order at this location for pickup at around 8:00 and received an email that they confirmed my order. The restaurant closes at 9:00. When I arrived the doors were locked and noone greeted at the drive thru. I called them and all they told me was that they were closed. I asked about a refund and they said I'd have to file a ticket through the app. I asked to speak to a manager but they said they weren't there. I filed a ticket and according the the site someone will reach out to be and refunds can take 7 days. Horrible service.
I stopped at Arby’s Natrona Heights and ordered a roast beef Ruben as I’ve done the last 5 years. The person taking orders told me it’s not on the menu which I know that but explained I get the roast beef but charged the regular price but she still wouldn’t do it! Well won’t be returning I’ve never had an issue before.
Atmosphere: 5
Food: 5
Service: 1
The staff here are so friendly and professional! It seems to be run very efficiently. The restaurant was clean, and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Big shout out to Danny, he was very patient with us and treated us very well
Recommended dishes: Roast Beef, Curly Fries
Well for some reason my last review did not go thr1 weough. Okay first it's December 29th and it was at 7:30 we went to order our food my 11 year old like we have for the last 11 years the website and the sign on the door clearly states that they close at 9:30 not 7:30. And this is not the first time this has happened to us 2 weeks ago we showed up at 8:00 and guess what closed. Are there any adults that run the place check in on them from time to time ? Because the young person who was actually there tonight he is not a very nice young man when it comes to customer service we have dealt with him before and I welcome to dairy Queen not what do you want but if you're one of his boys he'll definitely hook you up but of course it's 7:30 the door is locked and the sign is not on and I don't know if it was closed before I got there so I'd like to know why they get to pick and choose when they want to stay open and when they close is it just because they don't have a lot of people coming in and they could just turn the sign off lock the door and not do anything and get paid until it's time to close? And to add insult to injury we went over to Arby's which I am 100% fine giving him my money and of course dairy Queen's Right next door my son and I drive by sign says closed I mean the open side is not on but the sign is still off it does not say open but there's a young man in a young girl hanging out inside laughing with a young man behind the counter ordering their food. So I guess is that how dairy Queen's is going to operate? Close down whenever it's slow let our bodies in and take care of them and then when it comes time to close we already took care of everything we'll just leave. I think they need to have an adult check on them I tried the door and the young man just looked at me and turned his head and less than 20 minutes later he's hanging out with his buddies in the store while they're getting food and ice cream absolutely ridiculous.
Atmosphere: 5
Food: 5
Service: 1
great meal deals
Atmosphere: 5
Food: 5
Service: 5
Food is good, staff is friendly. They do run out of stock on items a lot though.
Atmosphere: 3
Food: 4
Service: 4
When we got home my husband had a bedbug on him!!! The only place we went was this Arby’s! We killed it and haven’t seen anymore but wow. We ate at one of the handicapped tables.
Atmosphere: 2
Food: 3
Service: 3
Food was fast and good
Atmosphere: 5
Food: 5
Service: 5
I've been going to this Arby's for years amd it never disappoints. The girl at the window was super friendly!
Atmosphere: 5
Food: 5
Service: 5
The natrona heights staff couldn’t have been more friendly or accommodating!
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
The employees and manager are at this location are amazing! I ordered $250+ of food for an employee luncheon and everything was great. Not only was the food fresh, but our entire order was correct! They have such friendly and efficient staff, I can't thank you enough!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Fish sandwiches are excellent. 2 for $6.99
Atmosphere: 5
Food: 5
Service: 5
Best Arby's around. I only go to this one..it is always fresh, delish, and the workers are so nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Need to update the time it's 8 and they are closed
Atmosphere: 1
Food: 1
Service: 1
Placed an order at this location for pickup at around 8:00 and received an email that they confirmed my order. The restaurant closes at 9:00. When I arrived the doors were locked and noone greeted at the drive thru. I called them and all they told me was that they were closed. I asked about a refund and they said I'd have to file a ticket through the app. I asked to speak to a manager but they said they weren't there. I filed a ticket and according the the site someone will reach out to be and refunds can take 7 days. Horrible service.
Service: 1
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